Guest Service Representative

4 months ago

Grand Rapids, United States Nothing Bundt Cakes Full time

Everyone is hiring, so why should I consider working at Nothing Bundt Cakes? If you're looking for a place where their priorities are (#1) Their People, (#2) A Mission/Purpose of Giving Back and (#3) Profit (the goal is to make money to invest in the first 2 priorities of people and purpose) then this might be a good place to consider. If you are looking for a place that believes more in the "WE" than the "ME" then you'll fit right in. Are you looking for a place that operates "normal" hours that allows you a life (Monday-Saturday 9am-7pm; Closed on Sundays) then consider joining our "bundt" family (aka Ohana).

We invite a very special kind of person to become part of our bakery family. We know that qualities like sincerity, warmth, hard work and a little humor will take you far when you're with the right people. Since opening our doors in March 2017, we've been able to donate over $200,000 worth of cake and financial donations to awesome West Michigan non-profit organizations.

Requirements

  • Availability Mondays, Tuesdays, Wednesdays, Thursdays, Fridays and Saturdays
  • Ability to Live Our Values - "Ohana" (Hawaiian for family), Deliver Excellence, Servant's Heart, Spirit of a Champion & Making Genuine Connections
  • Past retail, restaurant and/or bakery experience preferred
  • Possess a strong sense of teamwork
  • Attention to detail is a must
  • Ability to follow instructions
  • Has integrity and takes initiative
  • Works well under pressure
  • Outgoing and friendly personality
  • Multi-tasking ability
  • Strong sales ability
  • Strong sense of urgency
  • Genuine care for others' needs
  • Ability to work off-site events and assist with marketing
Responsibilities
  • Abide by all bakery policies and procedures
  • Assist other departments when necessary
  • Introduce walk-in guests to the bakery and products using a Guest Tour
  • Suggest creative solutions to guests with walk-in orders
  • Suggest the purchase of add-ons and retail to make the product a complete experience
  • Assist phone-in guests with their orders
  • Give cake presentations while performing quality control tests
  • Operate and balance the POS with accuracy and efficiency
  • Keep samples available during operating hours
  • Have current and complete knowledge of prices, products and promotions
  • Keep retail area clean, swept and neatly merchandised throughout the day
  • Dust all retail surfaces at least twice per week, including counter tops and POS stations
  • Ability to support crafting department
  • Track inventory


Compensacin: $14.00 per hour

Join Our Growing Family

From "Happy Birthday" to "Just Because," Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family

Click to learn more about Nothing Bundt Cakes®.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

  • Guest Service Representative

    3 weeks ago

    Grand Rapids, Michigan, United States Suburban Inns Full time

    Embody the Spirit of Exceptional HospitalityAt Suburban Inns, we are dedicated to delivering an unparalleled guest experience. As a Guest Service Representative, you will be the face of our brand, providing warm and welcoming interactions with every guest. Your ability to interpret and respond to guest needs will be key in ensuring their stay with us is...

  • Guest Service Representative

    1 month ago

    Grand Rapids, United States Suburban Inns Full time

    Join The Inn Crowd! The Holiday Inn Express in Grandville is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! * Guest Service Representative Shift: 1st and 2nd Shift, looking for someone to work WEEKENDS * Guest Service Representative Wage: Starting at $14.50-15/hour *...

  • Guest Service Representative

    1 month ago

    Grand Rapids, United States Suburban Inns Full time

    Responsible for providing strong sales techniques and excellent guest service, according to Suburban Inns' Core Values and Suburban Inns/ IHG standards, as well as going above and beyond to ensure that guests are 100% satisfied. Guest Service Repres Guest Service, Representative, Guest, Service, Operations, Retail, Hotel

  • Guest Service Representative

    4 weeks ago

    Grand Rapids, Michigan, United States Grand Rapids Residence Inn Downtown Full time

    Job SummaryWe are seeking a Guest Service Agent/Front Desk Agent to join our team at Grand Rapids Residence Inn Downtown.This role is perfect for individuals who enjoy making a great first impression and providing exceptional guest experiences.Key Responsibilities:Accommodate guests by performing various duties, including greeting, registering, and assigning...

  • Guest Service Representative

    4 weeks ago

    Grand Rapids, Michigan, United States Live Nation Entertainment Full time

    Job Summary:Live Nation Entertainment is a global leader in live entertainment, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. As a Guest Service team member, you will provide exceptional experiences for fans at GLC Live at 20 Monroe, ensuring a welcoming and fun environment for all.Key Responsibilities:Provide excellent...

  • Guest Service Ambassador

    4 weeks ago

    Grand Rapids, Michigan, United States Suburban Inns Full time

    Embassy Suites Downtown Grand Rapids: A Dynamic WorkplaceWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Embassy Suites Downtown Grand Rapids. As a key member of our front desk team, you will be responsible for providing exceptional guest service, selling hotel rooms and amenities, and ensuring a...

  • Guest Services Representative

    2 months ago

    Grand Forks, United States My Place Hotels Full time

    Location: My Place Hotel-Grand Forks About the Role: Are you ready to join a team dedicated to delivering exceptional guest experiences? My Place Hotel is looking for a motivated and detail-oriented Guest Services Representative. In this key role, you will be the central point of contact for guests, ensuring their stay is seamless from reservation to...

  • Guest Services Representative

    4 weeks ago

    Grand Forks, North Dakota, United States My Place Hotels Full time

    Job Title: Guest Services RepresentativeLocation: My Place Hotel-Grand ForksAbout the Role:We are seeking a highly motivated and detail-oriented Guest Services Representative to join our team at My Place Hotel. As the central point of contact for guests, you will be responsible for ensuring their stay is seamless from reservation to check-out.Key...

  • Guest Services Representative

    3 weeks ago

    Grand Junction, Colorado, United States Oak View Group Full time

    About the RoleOak View Group is seeking a highly motivated Guest Services Representative to join our team. As a key member of our Guest Services Team, you will play a vital role in delivering exceptional experiences for our guests.Key ResponsibilitiesProvide exceptional customer service to guests, ensuring a positive and memorable experience.Assist guests...

  • Guest Service Representative

    6 months ago

    Park Rapids, United States Coborn's Inc Full time

    Company Introduction: If you're friendly and dependable and you like to work with terrific guests, we'd love to talk about an opportunity on our team! Coborn's, Inc. is a fast-growing employee-owned grocery retailer located in the Midwest. Our grocery store formats include Coborn's, Cash Wise, Marketplace Foods, Hornbacher's, Tadychs Marketplace Foods, and...

  • Guest Services Representative

    3 weeks ago

    Grand Junction, Colorado, United States AEG Full time

    About the Role:We are seeking a highly motivated and customer-focused Guest Services Representative to join our team at AEG. As a key member of our Guest Services Team, you will play a vital role in ensuring that our guests have an exceptional experience at our events.Responsibilities:Prepare the venue for guests by ensuring that all areas are clean and...

  • Guest Service Manager

    4 weeks ago

    Grand Rapids, Michigan, United States Suburban Inns Full time

    Job OverviewEmbassy Suites Downtown Grand Rapids is a dynamic and fast-paced workplace, offering endless opportunities for growth and advancement in the hospitality industry.We are seeking a highly skilled Guest Service Manager to join our team, responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesLead by...

  • Guest Services Representative

    3 weeks ago

    Grand Forks, North Dakota, United States My Place Hotels Full time

    Job DescriptionAt My Place Hotels, we're seeking a highly motivated and detail-oriented Guest Services Representative to join our team. As the central point of contact for guests, you will be responsible for ensuring their stay is seamless from reservation to check-out.Key Responsibilities:Guest Interaction: Welcome and greet guests with a warm and friendly...

  • Guest Service

    1 month ago

    Grand Rapids, United States Live Nation Entertainment Full time

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation...

  • Customer Service Representative

    3 weeks ago

    Grand Rapids, Michigan, United States Dave & Buster Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and maintaining a clean and safe...

  • Guest Services Representative

    2 weeks ago

    Park Rapids, United States Bird Dog Equity Partners LLC Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. DescriptionJob Title: Guest Services Representative Job Type: Variable or...

  • Guest Services Representative

    5 months ago

    Park Rapids, United States Bird Dog Equity Partners LLC Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. DescriptionJob Title: Guest Services Representative Job Type: Variable or...

  • Guest Service Representative

    3 weeks ago

    Grand Rapids, United States Suburban Inns Full time

    Embassy Suites Downtown Grand Rapids is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! * Position can be used as a paid internship *Shifts: 2nd shift * Wage: Starts at $16.00/hour, based on experience Benefits Include: Hotel and restaurant discounts Earned Paid Time Off...

  • Guest Service Representative

    2 months ago

    Grand Rapids, United States Suburban Inns Full time

    Embassy Suites Downtown Grand Rapids is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! * Position can be used as a paid internship *Shifts: Looking for mainly 1st shift but flexible between 1st and 2nd * Wage: Starts at $16.00/hour, based on experience Benefits Include: ...

  • Guest Service Representative

    3 days ago

    Grand Rapids, United States Suburban Inns Full time

    Embassy Suites Downtown Grand Rapids is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! * Position can be used as a paid internship *Shifts: All shifts available * Wage: Starts at $16.00/hour, based on experience Benefits Include: Hotel and restaurant discounts Earned...