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Customer Service Representative
2 months ago
Open the door to new opportunities with our team at Advantage Resourcing and our partner company as a Customer Service Representative in Abilene, TX and join one of the top banking institutions where together we strive to provide financial services for loyal customers with decades of success. If you are resilient and are proud to take responsibility, have previous experience in a customer support role, and have strong communication skills, then this is the right fit for you Customer Service Representative Job Details: Pay: $14.50/hr. Schedule: Rotating – Monday – Friday, 8am – 7pm | Saturday, 9am – 5pm Responsibilities: Manage inbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in a call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets We offer medical, dental, and vision insurance, life and disability insurance, daily pay by direct deposit or pay card, 401k options, referral bonus potential, employee discount programs, unmatched professional development, and more Welcome to an outstanding opportunity to make a positive impact. Join Advantage Resourcing by clicking "Apply Now" and together let's reach new destinations. We are excited to connect with you About Advantage Resourcing: Advantage Resourcing is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Resourcing is an E-Verify employer. #J-18808-Ljbffr
