Current jobs related to Customer Success Manager, Large Markets. - Pleasant Grove - Kenect

  • Mid-Market Customer Success Manager

    1 week ago

    Pleasant Grove, United States Dental Intelligence Full time

    About Us We are the leading player in the SaaS analytics and workflow space for dental practices, launched in 2015 to help dentists manage and grow their practices. Our best-in-class tech makes it more fulfilling to be a dental professional and easier to be a patient. Nearly 9,000 dental practices utilize our platform to practice smarter, generating an...

  • Customer Success Manager

    4 weeks ago

    Pleasant Grove, Utah, United States Sameday Full time

    Job Title: Customer Success ManagerJob Type: Full-timeLocation: [Please specify location]Salary Range: $80,000 - $115,000 per yearJob Overview:Sameday AI Inc. is seeking a highly motivated and experienced Senior Customer Success Manager to join our growing team. As a Senior Customer Success Manager, you will be responsible for building and maintaining strong...

  • Manager, Enterprise Customer Success

    2 weeks ago

    Pleasant Grove, United States Kenect Full time

    About Us Kenect is based in the "Silicon Slopes" of Utah. Our goal is to Kenect businesses with consumers through our state-of-the-art business texting platform. We work very hard to make text messaging the primary communication tool for any business across the U.S. and Canada. Texting is the way the consumer wants to do business. It's time for businesses...

  • Enterprise Customer Success Manager

    3 days ago

    Pleasant Grove, United States Dental Intelligence Full time

    About Us We are the leading player in the SaaS analytics and workflow space for dental practices, launched in 2015 to help dentists manage and grow their practices. Our best-in-class tech makes it more fulfilling to be a dental professional and easier to be a patient. Nearly 9,000 dental practices utilize our platform to practice smarter, generating an...

  • Customer Success Manager

    2 weeks ago

    Elk Grove, California, United States AVM California Solutions Full time

    We are seeking a highly skilled Customer Success Manager to join our team at AVM California Solutions. The ideal candidate will be responsible for managing small and medium-sized accounts, developing lasting relationships with customers, and driving sales growth. Key responsibilities include:Developing and maintaining strong relationships with customers to...

  • Head of Marketing

    2 weeks ago

    Pleasant Grove, United States ObservePoint Full time

    Head of Marketing Head of Marketing Position Title: Head of Marketing Status: Full Time Location: ObservePoint Home Office - Pleasant Grove, UT Department Name: Marketing About ObservePoint At ObservePoint we have core values that guide us: INNOVATIVE We continually explore & exploit new ideas HUMBLE We acknowledge our need to grow individually and...

  • Large Format Print Production Manager

    4 weeks ago

    Pleasant Grove, Utah, United States Marie Leising & Associates, LLC Full time

    Job SummaryWe are seeking a highly experienced Large Format Print Production Manager to oversee the sign fabrication and installation process at our Utah facility.The ideal candidate will have a strong background in leadership and people management, with a minimum of 7-10 years' experience in the large format digital printing industry.Responsibilities...

  • Customer Success Manager

    3 weeks ago

    Elk Grove, California, United States AVM California Solutions Full time

    We are seeking a highly skilled Customer Success Manager to join our team at AVM California Solutions. The ideal candidate will be responsible for developing and maintaining strong relationships with our customers, driving sales growth, and providing exceptional customer service.Key Responsibilities:Developing and executing account growth strategies to...

  • Product Marketing Manager

    4 weeks ago

    Pleasant Grove, Utah, United States Insight Global Full time

    Job DescriptionThis is a professional marketing role focused on driving business growth through strategic marketing campaigns.The Product Marketing Manager will develop and execute comprehensive marketing plans that align with business objectives and brand strategies.We are looking for someone with expertise in product marketing, email marketing, and...

  • Marketing Generalist

    2 weeks ago

    Pleasant Grove, United States Costa Vida Full time

    MARKETING GENERALIST Costa Vida is seeking a highly motivated and skilled Marketing Generalist to join our team. As a Marketing Generalist, you will be responsible for planning and executing local store marketing strategies that create brand awareness, bring in new guests, and retain current customers. You will work closely with cross-functional teams to...

  • Marketing Generalist

    2 weeks ago

    Pleasant Grove, United States Costa Vida Full time

    MARKETING GENERALIST Costa Vida is seeking a highly motivated and skilled Marketing Generalist to join our team. As a Marketing Generalist, you will be responsible for planning and executing local store marketing strategies that create brand awareness, bring in new guests, and retain current customers. You will work closely with cross-functional teams to...

  • Digital Large Format Operator

    2 months ago

    Elk Grove Village, United States C2 Imaging I Vomela Full time

    Job DescriptionJob DescriptionC2 Imaging – Elk Grove, ILDigital Large Format OperatorBusiness is Booming at C2 Imaging! As a leading supplier of digitally printed graphics and collateral, we work with some of the most recognizable brands around and we are expanding just to keep up. We are seeking a digital large format operator. This position will be...

  • Marketing Strategist

    3 weeks ago

    Pleasant Grove, Utah, United States Costa Vida Full time

    Job OverviewCosta Vida is seeking a highly skilled Marketing Generalist to join our team. As a Marketing Generalist, you will be responsible for planning and executing local store marketing strategies that create brand awareness, drive traffic, and retain current customers.You will work closely with cross-functional teams to create and optimize marketing...

  • Marketing Developer

    4 weeks ago

    Pleasant Grove, United States Ampry Full time

    Job Summary: We are seeking a technically skilled Marketing Developer to join our engineering team. Reporting to the Lead Engineer, this role will serve as a shared resource between the software engineering and marketing teams. The ideal candidate will manage complex digital marketing tasks, implement marketing automation systems, and provide data analysis...

  • Marketing Developer

    4 weeks ago

    Pleasant Grove, United States Ampry Full time

    Job Summary:We are seeking a technically skilled Marketing Developer to join our engineering team. Reporting to the Lead Engineer, this role will serve as a shared resource between the software engineering and marketing teams. The ideal candidate will manage complex digital marketing tasks, implement marketing automation systems, and provide data analysis to...

  • Admissions / Marketing Coordinator Assistant

    2 weeks ago

    Pleasant Grove, United States NHS Management Services Full time

    Job Description Working with us means being part of something special: A team that is passionate about making an impact on our patients’ lives each and every day. Unlike the typical hospital setting, our facility offers you the unique opportunity to walk alongside patients on their road to recovery from many different conditions. As you care for and help...

  • Digital Marketing Strategist

    3 weeks ago

    Pleasant Grove, Utah, United States Costa Vida Full time

    Job Title: Digital Marketing SpecialistAbout the Role:Costa Vida is seeking a highly skilled Digital Marketing Specialist to join our team. As a Digital Marketing Specialist, you will be responsible for developing and executing digital marketing strategies to drive brand awareness, increase online visibility, and retain customers.Key Responsibilities:*...

  • Customer Success Intern

    1 month ago

    Cottage Grove, United States Van Meter Full time

    Title Customer Success Intern Description Summary: The Customer Success Intern will focus on projects related to the corporate operations of our business. The Customer Success Specialist has responsibility for processing engineering (emergency callout) service requests, training support and registration, parts management...

  • Customer Success Intern

    1 month ago

    Cottage Grove, United States Van Meter Full time

    DescriptionSummary: The Customer Success Intern will focus on projects related to the corporate operations of our business. The Customer Success Specialist has responsibility for processing engineering (emergency callout) service requests, training support and registration, parts management agreements, software purchases, and support contracts. Other duties...

  • Customer Success Coordinator

    4 weeks ago

    Cottage Grove, Minnesota, United States Van Meter Full time

    Job DescriptionJob Title: Customer Success InternLocation: Cottage GroveAbout the Organization: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by...

Customer Success Manager, Large Markets.

2 months ago

Pleasant Grove, United States Kenect Full time
About Us

Kenect is based in the "Silicon Slopes" of Utah. Our goal is to Kenect businesses with consumers through our state-of-the-art business texting platform.

We work very hard to make text messaging the primary communication tool for any business across the U.S. and Canada. Texting is the way the consumer wants to do business. It's time for businesses to embrace that trend and stop the constant game of voicemails, phone tag, and making customers wait on hold.

About This Role

A Large Market Customer Success Manager is a strategic and supportive partner for our customers at every stage of the account cycle process. They're focused on building loyalty to ensure long-term client retention by addressing customer issues, scheduling training, presenting tangible ROI throughout the journey, sharing new product information, and maximizing account value and revenue through upsells, expansion and renewals while maintaining department performance standards regarding your personal book of business.

What you will be doing
  • Maintain ownership of a book of multi-location dealership customers, ultimately driving adoption, growth, and retention of Kenect across each organization.
  • Building trust with a broad range of stakeholders, from Executives to Department Leads to day-to-day Kenect users to help facilitate usage and success with Kenect.
  • Identify, strategize, and execute account expansions, feature upsells, and cross-selling.
  • Promote maximum value of the product, and identify new opportunities to ensure growth attainment.
  • Develop a comprehensive understanding of common business challenges faced by customers along with their common objectives.
  • Deliver group and individual user informational and training sessions about Kenect features, industry benchmarking, and best practices
  • Monitor usage, proactively contact clients upon low usage, and deliver effective solutions to improve product adoption.
  • Run, build, and maintain regular cadence calls and Executive Business Reviews with key stakeholders
  • Evaluate and prioritize customer issues and inquiries to better serve the customers and drive effective resolutions.
Skills & Qualifications
  • 3+ years of Customer Success experience in a SaaS or software company.
  • Driven, self-motivated, enthusiastic and with a "get things done" attitude.
  • Ability to manage a large portfolio of clients with amazing task and time management.
  • A+ organization skills
  • Experience upselling, cross-selling, and expanding a book of business.
  • Experience carrying a retention and upsell monthly quota target.
  • Results-driven mentality, with a bias for strategy and execution.
  • Knowledge of Salesforce is a plus.
Our Company values we hope you showcase
  • Get Things Done
  • Learn Fast, Go Fast
  • Above and Beyond
  • Be Optimistic
  • Team is Family
What Kenect offers
  • Health, Dental, Vision, Life & Disability Insurance
  • Your birthday is a paid day off
  • Onsite gym
  • Breakroom full of snacks and drinks
  • Convenient location next to freeway entrance/exit

We believe in hiring self-motivated team members who can run alongside us without needing to be "managed" along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members that can run without the daily guidance that some companies prefer.

Legal Disclosure

Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.