VP / Deposit and Payment Operations
2 weeks ago
Under the direction of the SVP IT, oversees and manages the strategic direction and daily operations related to deposit accounts and payment systems, ensuring efficient, compliant, and member-focused services. This role involves coordinating cross-functional teams and optimizing processes.
Responsibilities:
- Manages a range of critical banking operations including transaction processing, fraud review, and regulatory compliance. Oversees daily operations such as check processing, electronic transactions, and payments to ensure accuracy and efficiency.
- Develops and implements strategic plans for the deposit operations department that align with the credit union's overall goals and objectives.
- Oversees the development, implementation, and management of payment products, including mobile payments, person-to-person payments, and emerging payment technologies. Collaborates with IT and other departments to integrate and optimize technology solutions.
- Leads a cross-functional, high performing team of deposit operations professionals, monitoring and managing performance and ensuring high standards of accuracy, timeliness, and member service.
- Cultivates and maintains strong relationships with key payments network providers, technology partners, and other relevant stakeholders. Negotiates contracts and ensures alignment with business objectives.
- Ensures compliance with all regulatory requirements, policies, and procedures related to deposit operations.
- Bachelor's degree or equivalent.
- At least 5 years' experience in the deposit/payment operations field, preferably in a credit union environment.
- Strong industry knowledge and understanding of digital platforms.
- Ability to develop strategic initiatives to enhance deposit and payment operations.
- Understanding of the competitive landscape, best practices, and emerging trends in the financial industry.
- Effective analytical and problem-solving skills with the ability to address and resolve member issues effectively.
Full Time, 40 hours/week.
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VP / Deposit and Payment Operations
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VP / Deposit Operations
2 weeks ago
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VP / Deposit Operations
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Deposit Operations Manager
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