PT Customer Service 6a-12pm

2 months ago

Buffalo, United States Clark Holdings Inc. Tim Hortons Full time

We are searching for friendly and energetic part-time Front of House (FOH) Team Members to join our Tim Hortons team at 6125 Main St in Williamsville on morning shift (6am-12pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success.

In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills.

Job Description

Hospitality & Customer Service:

  • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.
  • Ensure coffee and products are always fresh and accurate by following our REV procedures.
  • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
  • Enhance the customer experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
  • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer.
  • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.
  • Maintain speed of service targets by working efficiently and meeting customers' needs.
Restaurant Operations:
  • Adhere to all operational standards and guidelines for product preparation.
  • Prepare all products accurately by following the order monitor.
  • Communicate showcase and product needs to ensure availability for customers.
  • Regularly monitor and record temperatures of required products.
  • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods.
Policies & Procedures:
  • Follow all restaurant policies, procedures, and standards.
  • Practice proper hand washing techniques and adhere to sanitation guidelines.
  • Complete all sanitation tasks as outlined.
Health & Safety:
  • Work in compliance with occupational health and safety legislation.
  • Follow safe work practices and procedures.
  • Use required personal protective equipment.
  • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.
  • Operate equipment and machinery safely to ensure the well-being of everyone.
Qualifications:
  • Excellent customer service skills with a friendly and welcoming attitude.
  • Ability to work in a fast-paced environment with a sense of urgency.
  • Strong communication and interpersonal skills.
  • Ability to work on a team and with multiple employees.
  • Attention to detail and ability to accurately process orders.
  • Willingness to assist with training new employees.
Physical Requirements:
  • Frequent reaching and manual dexterity.
  • Continuous standing on tiled surfaces.
  • Use of headset for order processing at the drive-thru.
  • Ability to stand for long periods.
  • Frequent walking and occasional lifting of supplies/products.
  • Exposure to cold and high heat temperatures.
Other:
  • Regular and predictable attendance is an essential function of this job.
  • Working with multiple employees, serving & preparing a variety of food and beverages for customers, and interacting directly with customers and other employees is an essential function of this job.

NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed.

Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

  • PT Customer Service 6am-12pm

    4 months ago

    Buffalo, United States Clark Holdings Inc. Tim Hortons Full time

    We are searching for friendly and energetic full-time & part time Customer Service Team Members to join our Tim Hortons team at 1060 Wehrle Dr in Williamsville, NY on mornings (6am-12pm) shift. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that...

  • PT Customer Service 12-8p

    1 month ago

    Buffalo, United States Clark Holdings Inc. Tim Hortons Full time

    We are searching for 2 friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 1060 Wehrle Dr in Williamsville, NY on the afternoon/evening shift (12pm-8pm) (2pm-8pm) & (4pm-8pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or...

  • PT Customer Service Weekends

    1 month ago

    Buffalo, United States Clark Holdings Inc. Tim Hortons Full time

    We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 6125 Main St in Williamsville, NY on Weekend shifts (7am-2pm & 2pm-8pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items...

  • FT Customer Service 6am-2pm

    2 months ago

    Buffalo, United States Clark Holdings Inc. Tim Hortons Full time

    We are searching for friendly and energetic full-time & part time Customer Service Team Members to join our Tim Hortons team at 1060 Wehrle Dr in Williamsville, NY on mornings (6am-2pm) & (6am-12pm) shifts. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food...

  • PT Customer Service PMs

    5 months ago

    Buffalo, United States Clark Holdings Inc. Tim Hortons Full time

    We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 5225 Sheridan Dr in Williamsville, NY on the afternoon/evening shifts (2pm-10pm, 4pm-8pm & 6p-10pm) & Weekend shifts (11am-7pm & 2pm-10pm). As a team member, your top priority is guest satisfaction. Whether you are the very first...

  • PT Customer Service PMs

    4 months ago

    Buffalo, United States Clark Holdings Inc. Tim Hortons Full time

    We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 5140 Main St in Williamsville, NY on the afternoon/evening shifts (3pm-630pm & 530pm-9pm) & Weekend shifts (6am-2pm & 2pm-9pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our...

  • PT Customer Service Weekend AMs

    3 weeks ago

    Buffalo, United States Clark Holdings Inc. Tim Hortons Full time

    We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 5140 Main St in Williamsville, NY on the Morning shifts (6am-2pm) every Weekend & select Weekdays. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are...

  • PT Customer Service 2-10pm

    2 months ago

    Buffalo, United States Clark Holdings Inc. Tim Hortons Full time

    We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 5225 Sheridan Dr. in Williamsville, on evening shifts from (2pm-10pm) (4pm-7pm) & (630pm-10pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are...

  • PT Customer Service 2-8p

    3 months ago

    Buffalo, United States Clark Holdings Inc. Tim Hortons Full time

    We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 6125 Main St in Williamsville, NY on the afternoon/evening shift (2pm-8pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality...

  • PT Customer Service 2-8pm

    4 months ago

    Buffalo, United States Clark Holdings Inc. Tim Hortons Full time

    We are searching for friendly and energetic part time & full-time Front of House (FOH) Team Members to join our Tim Hortons team at 1810 Maple Rd in Williamsville, NY on afternoon (2pm-8pm) & (4pm-8-pm) shifts. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality...

  • Automotive Detailer

    4 weeks ago

    Buffalo, United States Enterprise Holdings Full time

    Overview: Enterprise Mobility is seeking a responsible, dedicated person to join our team as a part time Automotive Detailer. This position pays $16.50 / hour and is located at 3461 Transit Rd Depew, NY 14043. We offer: Paid time off Employee discount 401k retirement savings plan Training and development Schedule available: Sunday OFF Monday: 12pm-5:30pm...

  • Automotive Detailer

    4 weeks ago

    Buffalo, United States Enterprise Holdings Full time

    Overview: Enterprise Mobility is seeking a responsible, dedicated person to join our team as a part time Automotive Detailer. This position pays $16.50 / hour and is located at 3461 Transit Rd Depew, NY 14043. We offer: Paid time off Employee discount 401k retirement savings plan Training and development Schedule available: Sunday OFF Monday: 12pm-5:30pm...

  • Customer Service Representative, PT Weekends

    1 month ago

    Buffalo Grove, United States Circle K Full time

    Circle K - 50 W Lake Cook Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

  • Dietary Services Associate

    6 days ago

    Buffalo, New York, United States Catholic Health Full time

    Catholic Health is seeking a highly skilled Dietary Services Associate to join our team.As a Dietary Services Associate, you will play a vital role in ensuring the health and well-being of our patients, residents, and visitors by preparing, assembling, and distributing meals safely and efficiently.Key Responsibilities:You will be responsible for adhering to...

  • Environmental Services Aide TMR

    1 month ago

    Buffalo, United States Catholic Health System Full time

    Salary: 16.39-21.79 USD Facility: McAuley Residence SNF Sub Acute Shift: Shift 1 Status: Part Time w/Benefits FTE: 0.500000 Bargaining Unit: SEIU Local 1199 Exempt from Overtime: Exempt: No Work Schedule: Days Evenings Nights with Weekend and Holiday Rotation Hours: 6a-2p, 7a-3p, 12p-8p (flexible) Summary: Performs the daily activities of the housekeeping...

  • Customer Service Representative

    2 months ago

    Buffalo, United States Paddock Chevrolet Full time

    At Paddock Chevrolet we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Paddock Chevrolet is absolutely critical to its success. Our promise is to keep delivering the same fantastic service and value that our community has come...

  • Customer Service Representative

    2 weeks ago

    Buffalo, New York, United States Hertz Full time

    Customer Service RepresentativeAt Hertz, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing staff, you'll be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide top-notch customer service, resolving issues and...

  • Customer Service Representative

    3 weeks ago

    Buffalo, New York, United States Tops Friendly Markets Full time

    At Tops Friendly Markets, we're looking for a skilled Customer Service Representative to join our team. As a key member of our store team, you'll be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our customers. Your duties will include scanning and/or ringing customer purchases, bagging orders, and...

  • Customer Service Ambassador

    4 weeks ago

    Buffalo, New York, United States Paddock Chevrolet Full time

    Customer Service Role at Paddock ChevroletWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our dealership, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and in-person interactions.Key...

  • Customer Service Representative

    4 weeks ago

    Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Job Title: FT Customer Service 6am-2pmWe are seeking a highly motivated and customer-focused individual to join our team as a Full-Time Customer Service Representative. As a key member of our morning shift team, you will be responsible for delivering exceptional customer experiences and ensuring the highest level of service to our guests.Key...