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Sales Associate
1 month ago
Sales Associate – NF-2091-02
Application Deadline:
26 July 2024
Department:
Other
Employment Type:
Flexible
Location:
Annapolis
Compensation:
$18.00 / hour
Description
This position is the Sales Associate in the Naval Academy Business Services Division (NABSD). The purpose of this position is to support all of the retail operations and perform duties in all areas of the Midshipmen Store, Gift Shop, Barbershop, Uniform Store, Online Store, or any other retail operation within NABSD.
This position requires year-round availability.
Key Responsibilities
Customer Service and Retail Duties:
Achieves daily profitable sales goal by providing exemplary customer service including greeting, professional appearance, positive attitude, and approaching the customer with suggestive selling. Must project the best image of USNA and comply with the Public Affairs Office. Receives special order requests from authorized patrons and assists customers as needed. Prices special order merchandise and notifies customers when received. Assists customers in locating merchandise throughout the retail stores. Outfits each new class of midshipmen as required by directives. Issues, packs boxes, works issue stations fitting clothing, check-out, and processes midshipmen through sales store terminals as required. Completes retail reports and submits to management.
Point of Sales (POS) and Specialized Systems:
Operates the point of sale terminal verifying that all merchandise is properly scanned, verifies retail price, verifies product information, processes proper type of sale/return, secures credit card information, and delivers receipt to customer. Secures register funds daily, verifying all monies and delivers cash to assigned terminal. Counts/verifies all cash, checks, bank charges, midshipmen charges and deposits in drop safe per instructions, reconciles accounts.
Inventory:
Stocks and maintains the sales floor according to daily sales plan. Stays current with merchandise assortment. Assists management with pricing when needed. Checks in merchandise, stocks shelves, and maintains visual displays upon receiving warehouse shipments. Repackages cartons, labels with proper counts, and works with SKUs and descriptions for transfer to the warehouse and other retail operations. Conducts spot inventories as assigned and supports management during inventory.
General Duties:
Maintains housekeeping standards such as dusting, vacuuming, and taking out trash. Provides on-the-job training to new sales store clerks as needed. May be asked to transfer to another retail location. Supports business hours during the week and may include weekend shifts and holidays. Promotes employee involvement to identify and eliminate safety/health hazards to ensure an accident-free environment.
Skills, Knowledge and Expertise
Applicants who meet the qualification requirements will be further evaluated to determine the extent to which their education, related experience, training, awards, and supervisory appraisal demonstrate they possess the desired knowledge, skills, and abilities (KSAs).
Must obtain and maintain a secret security clearance – requires 18 years of age.
Males born after December 31, 1959 must be registered for Selective Service.
Verification of employment eligibility in the United States is required.
One-year probationary period.
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