Customer Service Representative

5 months ago

Fayetteville, United States Tommyreddick Full time

Customer Service Representative - State Farm Agent Team Member Fayetteville, AR **Position Overview**

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

**Responsibilities**

* Establish customer relationships and follow up with customers, as needed.

* Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

* Use a customer-focused, needs-based review process to educate customers about insurance options.

* Maintain a strong work ethic with a total commitment to success each and every day.

**As an Agent Team Member, you will receive...**

* Group Life Insurance Benefits

* Hourly pay

* Health benefits

* Paid time off (vacation and personal/sick days)

* Flexible hours

**Requirements**

* Excellent interpersonal skills

* Excellent communication skills - written, verbal and listening

* People-oriented

* Organizational skills

* Self-motivated

* Detail oriented

* Proactive in problem solving

* Dedicated to customer service

* Able to learn computer functions

* Experience in a variety of computer applications, particularly Windows

* Pride in getting work done accurately and timely

* Ability to work in a team environment

* Ability to multi-task

* Ability to effectively relate to a customer

* Bilingual - Spanish preferred

* Property and Casualty license (must be able to obtain)

* Life and Health license (must be able to obtain)

* Courses on ethical and customer centered sales practices will be required

* Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

**About Our Agency**

* Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

* We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.

****If you want a career, not a job, then we encourage you to apply.****

*State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.*

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