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Tag & Title Clerk (In-Store Sales and Customer Service)

3 months ago

Annapolis, United States AAA Club Alliance Full time

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Tag & Title Clerk (In-Store Sales and Customer Service)

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locations

Annapolis, MD - CCIT (Job Posting)

time type

Full time

posted on

Posted 6 Days Ago

job requisition id

35945

Join Us Today Unlock Your Sales Potential at AAA Club Alliance Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every interaction counts. Don't wait any longer—apply now and take the next step towards a rewarding career Work-Life Balance: No Sundays : Enjoy a consistent schedule with no work on Sundays. Convenient Hours:

With store hours from Monday to Friday, 8AM to 6PM, and Saturday, 8AM to 3PM;

37.5 Hour Work Week Paid Holidays : Celebrate eight paid holidays throughout the year. Generous Paid Time Off : Accrue over three weeks of paid time off during your first year. Paid Volunteer Time Off : Make a difference in your community with paid time off to volunteer. Rewards and Benefits: Competitive Pay , based on experience and location. Monthly Incentive Plan : Drive your success with a monthly incentive plan tailored to reward your individual performance. AAA Premier Membership : Enjoy complimentary AAA Premier level membership benefits. Medical, Dental, Vision, and Prescription Coverage : Take care of your health with our comprehensive benefits package. Tuition Reimbursement : Invest in your future with our tuition reimbursement program. 401(K) Plan : Save for your retirement with our company-matched 401(K) plan, up to 7%. What You'll Do: As a Tag & Title Clerk, you'll play a vital role in delivering exceptional service to our members while promoting AAA products and services. Your responsibilities will include: Efficient Application Processing:

Process driver’s license and vehicle registration applications Expert Guidance:

Answer and provide guidance to public inquiries pertaining to state specific regulations on driver license and/or vehicle titling and registration applications . Sales Excellence:

Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals. Customer Service:

Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery. Minimum Qualifications: Sales Savvy:

Bring a minimum of one (1) year of sales and customer service experience to the table, demonstrating your ability to drive results and exceed expectations. Communication Skills:

Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships. Tech Proficiency:

Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment. Notary Public:

Notary Public designation or the ability to successfully obtain and maintain a Notary Public designation with six (6) months of employment. Training Proficiency:

Ability to successfully complete all required training workshops provided for Title Service Agents. High School Diploma/GED : A minimum educational requirement to join our team. Satisfactory Background:

Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position. Preferred Experience:

Working knowledge of Motor Vehicle Title system and/or prior experience in tag and title work. AAA Club Alliance (ACA) is an equal opportunity employer. Our investment in Diversity, Equity, and Inclusion:

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race,

color

,

gender,

identity, veteran status, sexual orientation, physical ability or national origin, to apply. Job Category: Customer Service A Note to Applicants:

About Us

AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly six million members in 13 states and Washington, DC. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. So that leaves one question,

are you ready to make a difference? Referrals

Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Employee Referral process We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can view our virtual benefit fair here. AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aca.aaa.com .

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