Patient Access Specialist
3 months ago
Living A Life Inspired
Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.
At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.
Benefits, with a whole-person approach to wellness -
- Lifestyle Engagement
- e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
- Access & Affordability
- e.g. minimal or zero copays, team member cost sharing premiums, daycare
About ThedaCare
Summary :
POSITION SUMMARY: The Patient Access Specialist performs scheduling, pre-registration, and/or registration duties for ThedaCare patients to ensure that necessary information is in place to support quality, timely service. This includes scheduling diagnostic services, verifying benefits, calculating the patient's financial liability, validating demographics information, performing point of service collections and communicating essential information regarding the scheduled service to the patient. The Patient Access Specialist performs these functions while meeting the mission and goals of ThedaCare and regulatory compliance requirements.
Job Description:
Key Accountabilities:
- Schedules and pre-registers patients including obtaining and validating demographic and insurance information while maintaining a 95% quality rating and meeting appropriate productivity metrics as well as ensuring appropriate procedure based on physician orders.
- Selects accurate medical records for patient safety
- Provides proper patient instructions while providing excellent customer services
- Process patient pre-registrations and admissions timely and accurately.
- Collects and enters all necessary demographic, clinical, billing, and insurance information from customers or responsible parties to facilitate a seamless customer experience.
- Review patient's benefits to create patient estimates while determining patient's financial liability, collecting and processing payments from patients. Reconciles payments made within the day.
- Facilitates the flow of patient forms, patient letters, and date collection per department needs.
- Proactively problem solves access issues that arise when scheduling to meet stakeholder's needs, which can include adjusting schedules to utilize unused time due to cancellations and to accommodate patient needs.
- Answers phones, takes appropriate action, and forwards when necessary to appropriate departments
- Performs administrative tasks to support operational needs of area
- High school diploma or GED
- 1-2 years of healthcare or customer service experience.
- Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
- Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties
- Normally works in climate controlled office environment
- Interaction with department members and other healthcare providers
- Frequent sitting with movement throughout office space
- Use of computers throughout work day
- Frequent use of keyboard with repetitive motion of hands, wrist and fingers
- Occasional high noise level in work environment
Position requires compliance with department specific competencies.
I understand that this is a summary of job responsibilities and does not create contractual terms and conditions and is subject to change in order to meet organizational needs. My employment with ThedaCare is "at-will".
I have read and understand the job description for my position. I agree to comply with the corporate policy and all laws, rules, regulations and standards of conduct relating to my position. As team member, I understand my duty to report any suspected violation of law or the standards of conduct to my immediate supervisor or the Corporate Compliance Officer.
Team Member Signature Date
Scheduled Weekly Hours:
40Scheduled FTE:
1Location:
ThedaCare Corporate Office - Neenah,WisconsinOvertime Exempt:
No
-
Healthcare Access Coordinator
2 weeks ago
Appleton, Wisconsin, United States ThedaCare Full timePosition Overview:The Patient Access Specialist is responsible for managing scheduling, pre-registration, and registration tasks for patients at ThedaCare, ensuring that all necessary information is accurately collected to facilitate high-quality and timely service. Key Responsibilities:- Schedule and pre-register patients, ensuring demographic and insurance...
-
Patient Care Specialist
3 days ago
Appleton, Wisconsin, United States Ascension Full timeJob SummaryWe are seeking a skilled Patient Care Specialist to join our team at Ascension. As a Patient Care Specialist, you will play a vital role in providing high-quality patient care and support to our patients and their families.Key ResponsibilitiesProvide basic clinical and non-clinical patient care activities under supervision in assigned areas.Aid...
-
Healthcare Access Coordinator
2 weeks ago
Appleton, Wisconsin, United States ThedaCare Full timeAbout ThedaCareThedaCare is on a mission to transform healthcare by fostering partnerships that prioritize well-being and deliver outstanding service. Our commitment to compassion, excellence, leadership, innovation, and agility drives our team members to create positive change in the healthcare landscape. We provide competitive compensation, ongoing...
-
Healthcare Access Coordinator
2 weeks ago
Appleton, Wisconsin, United States ThedaCare Full timeTransform Your Career with ThedaCareThedaCare is on a mission to innovate and elevate the healthcare experience. Our commitment to enhancing health services is driven by our core values of compassion, excellence, leadership, innovation, and agility. We prioritize our team members' growth and well-being, offering not just competitive salaries but also...
-
Caregiver / Patient Care Specialist
3 days ago
Appleton, Wisconsin, United States Ascension Full timeJoin Our Community of CareAt Ascension Living, we're dedicated to providing exceptional services and amenities that support the well-being of our residents. As a Caregiver / Patient Care Specialist, you'll be part of a team that's passionate about delivering personalized care and creating a warm, welcoming environment.Our Commitment to CareWe're committed to...
-
Patient Care Specialist
3 days ago
Appleton, Wisconsin, United States Ascension Full timeJoin Our Team at Ascension LivingWe are committed to providing exceptional services, amenities, and opportunities to support the health and well-being of our residents. As a member of our team, you will have access to a comprehensive benefits package, including generous PTO, excellent medical, dental, and vision coverage, and a retirement plan with a...
-
Patient Care Specialist
3 days ago
Appleton, Wisconsin, United States Ascension Full timeAbout AscensionAscension is a leading healthcare organization that has been providing high-quality care to thousands of patients since 1902. Our mission is to expand access to affordable, person-centered care and services for all.Our Commitment to CaregiversWe strive to create a supportive environment for our caregivers, offering opportunities for career...
-
Certified Nursing Assistant
9 hours ago
Appleton, Wisconsin, United States ThedaCare Full timeJob SummaryThedaCare is seeking a skilled Certified Nursing Assistant to join our team. As a Patient Care Specialist, you will play a vital role in delivering high-quality patient care and contributing to the overall success of our healthcare organization.Key ResponsibilitiesPerform patient-centered, evidence-based nursing care activities to meet the...
-
Patient Services Representative
1 month ago
Appleton, United States Ear, Nose & Throat Specialists of Wisconsin, SC Full timeLocation: Appleton, WI Job Id: 161 # of Openings: 1 Ear, Nose and Throat Specialists of Wisconsin is growing and we have room for you, offering an environment where everyone knows the value of a healthy work-life balance! We are one of the largest ENT practices in the state, with locations in Appleton, Neenah, Oshkosh, Chilton, and Berlin. Our culture is...
-
Patient Care Specialist
3 days ago
Appleton, Wisconsin, United States ThedaCare Full timeAbout ThedaCareThedaCare is a leading healthcare system that is revolutionizing the way care is delivered. Our mission is to provide exceptional patient care and improve the health and well-being of our community.Job SummaryThe Cardiovascular Unit at ThedaCare Appleton is seeking a highly skilled Patient Care Technician to join our team. As a Patient Care...
-
Patient Care Specialist
3 days ago
Appleton, Wisconsin, United States Ascension Full timeJoin Our Team at Ascension LivingWe are committed to providing exceptional services, amenities, and opportunities for seniors to live healthier and happier at every age and stage.As a national nonprofit senior living provider, we offer a work family that can support your career wherever life takes you.Key Responsibilities:Administer prescribed medications to...
-
Patient Care Technician
1 week ago
Appleton, United States ThedaCare Full timeWhy ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher...
-
Patient Care Specialist
3 days ago
Appleton, Wisconsin, United States Ascension Full timeJoin Our Team at Ascension LivingWe are committed to providing exceptional services, amenities, and opportunities for our seniors to live healthier and happier lives. Our team of dedicated professionals is passionate about delivering personalized care and support to our residents.Our Commitment to Quality CareWe believe that every individual deserves to live...
-
Patient Care Specialist
3 days ago
Appleton, Wisconsin, United States Ascension Full timeJoin Our Team at Ascension LivingWe are committed to providing exceptional services, amenities, and opportunities for our seniors to live healthier and happier lives. Our team of dedicated professionals is passionate about delivering personalized care and support to our residents.Our Commitment to Quality CareWe take pride in our commitment to quality care,...
-
Nutrition Specialist
2 weeks ago
Appleton, Wisconsin, United States ThedaCare Full timeWhy Choose ThedaCare?At ThedaCare, we are driven by a vision to transform health care, inspired by a collective commitment to deliver exceptional care. Our mission is to proactively engage in health management, enhancing the well-being of individuals and creating value in every interaction. We strive to elevate standards of care while reducing costs,...
-
Caregiver / Patient Care Specialist
3 days ago
Appleton, Wisconsin, United States Ascension Full timeJoin Our Community of CareAt Ascension Medical Group at Oneida St, we're dedicated to providing exceptional care and services to our residents. Our beautiful community offers a unique blend of city comforts, cultural opportunities, and personalized support, allowing seniors to thrive at every age and stage.Our Commitment to CareWe're committed to delivering...
-
Patient Service Representative
1 week ago
Appleton, United States ThedaCare Full timeWhy ThedaCare? Living A Life Inspired!Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher...
-
Patient Service Representative
2 weeks ago
Appleton, United States ThedaCare Full timeWhy ThedaCare? Living A Life Inspired!Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher...
-
Practical Nursing Specialist
2 weeks ago
Appleton, Wisconsin, United States North Shore Healthcare Full timePractical Nursing Specialist (PNS) - Competitive Wage Structure Based on ExperienceOffering a $5,000 Sign-on Bonus for Full-Time PositionsNew Benefit Packages Available, Including Comprehensive Healthcare Insurance with No Premium Cost for Full-Time EmployeesAt North Shore Healthcare, we are proud to announce our new starting wages of up to $29.75. As part...
-
Hematology and Oncology Specialist
6 days ago
Appleton, Wisconsin, United States Archway Physician Recruitment Full timePosition Overview:We are seeking a dedicated Hematology/Oncology Physician to contribute to a collaborative cancer care program. This full-time, permanent position is ideal for a Board Eligible/Board Certified specialist looking to enhance their career in a supportive environment.Key Responsibilities:- Engage in patient care with a focus on hematologic...