Branch Manager

3 weeks ago


Houston, United States Altius Talent Full time

Branch Manager - International Freight Forwarding

Location: Houston, TX

Position Type: Full-time

Our client is a prominent global freight forwarder, firmly established in Houston, celebrated for its pioneering solutions and customer-centric ethos. This role offers a long-term commitment, emphasizing new business development and running a team of highly motivated logistic professionals.

Responsibilities:

  • Lead and manage all aspects of the branch's operations in Houston, overseeing sales, customer service, and logistics functions for our esteemed Danish forwarder.
  • Develop and implement strategic plans to drive business growth and achieve revenue targets, focusing on the unique needs of the Houston market.
  • Build and maintain strong relationships with clients, carriers, and other stakeholders in the region to enhance the company's reputation and market presence.
  • Provide leadership and guidance to the branch team, including hiring, training, and performance management, fostering a culture of excellence and teamwork.
  • Ensure compliance with industry regulations, company policies, and quality standards, maintaining operational integrity and customer satisfaction.
  • Monitor key performance indicators (KPIs) and financial metrics to assess branch performance and identify areas for improvement, driving continuous optimization.
  • Collaborate with other branches and departments to optimize operational efficiency and customer satisfaction, leveraging synergies across the organization.
  • Stay informed about industry trends, market conditions, and competitor activities in the Houston market to identify opportunities and risks, informing strategic decision-making.

Qualifications:

  • Bachelor's degree in Business Administration, Logistics, or a related field.
  • Minimum of 7 years of experience in the freight forwarding industry, with a strong track record of success in a managerial role.
  • Proven leadership skills with the ability to motivate and inspire a team, particularly in the dynamic Houston market.
  • Excellent communication, negotiation, and interpersonal skills, essential for building and maintaining effective relationships.
  • Strong business acumen and strategic thinking ability, tailored to the specific needs of the Houston market.
  • Familiarity with freight forwarding software and technology solutions, enhancing operational efficiency and effectiveness.
  • Results-oriented mindset with a focus on achieving targets and driving business growth in the Houston market.

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