Branch Manager

2 weeks ago


Houston, United States recruitAbility Full time

Our client operates as a physical security service provider in Texas, with expansion plans. They're striving to establish themselves as a leading security company. They prioritize a family-owned culture, offer opportunities for career advancement, ensure stability, and foster a supportive team environment.


As they continue growing, they are looking for a Branch Manager who will be crucial in leading branch operations, driving strategic initiatives, managing client relationships, and optimizing financial performance.


What YOU get to DO at this growing company:

  • Lead Operation Managers and direct day-to-day operations of the branch, including scheduling, payroll, and client site coverage.
  • Interact with clients to address concerns, ensure satisfaction, and maintain positive relationships.
  • Provide leadership and guidance to Operation Managers and other branch staff, fostering a cohesive and motivated team environment.
  • Oversee branch finances, including budgeting, expense monitoring, and profitability optimization.
  • Participate in strategic planning activities to set goals and objectives for the branch and identify growth opportunities.
  • Ensure compliance with industry regulations and company policies, maintaining high service quality standards.
  • Generate reports, analyze data, and identify areas for improvement to drive operational efficiency.
  • Invest in developing branch staff through training programs, performance evaluations, and coaching.
  • Facilitate open communication channels and collaborate with internal teams and external stakeholders.
  • Address challenges, make timely decisions, and implement strategic initiatives to overcome obstacles and achieve success.


What you NEED to SUCCEED in this challenging role:

  • Significant experience in the security industry, preferably in a leadership role.
  • Experience managing a high volume of hours.
  • Proficiency in P&L management and financial analysis.
  • Strong leadership skills and experience in branch management.
  • Excellent client management and interpersonal skills.
  • Exceptional organizational abilities, particularly in operational management.
  • Ability to foster team cohesion and maintain a positive workplace culture.
  • Self-driven, motivated, and passionate about the security industry.
  • Proficiency in Microsoft Office, especially Excel, and familiarity with scheduling software.
  • Optional certifications such as CPP, PC, or PSP are advantageous.


What's in it for YOU?

  • The company fosters a family-owned culture where employees feel valued and supported, promoting a positive work environment.
  • With plans to expand operations in Texas and beyond, employees have ample opportunities for career advancement and development within the company.
  • As one of the top security providers in the United States, the company offers job stability and the chance to work for a reputable organization.
  • The company encourages a team atmosphere where collaboration, support, and camaraderie are emphasized, contributing to overall employee satisfaction.
  • Employees receive support for their professional development, including training programs, performance evaluations, and coaching to help them reach their full potential.

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