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Onsite Delivery Manager
2 months ago
Job Description
Onsite Delivery Manager
Location: Bethesda, MD and/or Dallas, TX
Job Summary:
The Onsite Delivery Manager will have complete delivery ownership of customer engagements' portfolio comprising IT Managed Support Services, Business Transformation, and Platform Modernization programs. This role involves ensuring service delivery excellence, managing customer relationships and stakeholders' experience from service delivery; and leading project teams to achieve business objectives. Additionally, the role includes P&L management, consulting, account mining, and ensuring domain solutions fitment responsibility. The manager will also establish service maturity and improvement plans, success measures, and methods to continually improve customer engagement, experience, and overall customer IT health and business objectives attainment.
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