Client Engagement Specialist
3 weeks ago
Client Experience at ValonThe Client Experience team is a group of organized and altruistic individuals who provide our homeowners with exceptional service. Whether taking ownership of collections, managing default processes, or solving homeowner issues in real time, the team acts as a bridge between Valon and our homeowners. Equipped with extensive knowledge of the mortgage industry, each member prides themselves on embodying Valons mission of championing homeownership.About the RoleWere seeking a Customer Service Specialist to navigate inbound and outbound homeowner communications in a professional, efficient, and friendly manner. The ideal candidate is able to shift seamlessly between the responsibilities of the Customer Service and Collections teams.ResponsibilitiesResearch and resolve homeowner issues using our top-of-the-line internal mortgage servicing system.Document all homeowner communications.Promote Valon-specific products and serviceswith a strong focus on satisfaction.Identify and locate delinquent accounts using credit bureau information, loan documents, background checks, and other sources and databases.Determine if we're able to collect past-due payments.Collect payments on or set up repayment plans for delinquent accountsand update records once the loan is current.Ideal BackgroundPrevious mortgage servicing experience.Minimum Qualifications1-2 years of call center experience.High school diploma or equivalent.Strong oral communication skills.Attention to detail.Ability to collaborate with other business areas and team members.BenefitsCompensation: Competitive salary and a 401(k) planwith a 4% annual matchHours: No weekends or late nights requiredGenerous amount of paid time off: 17 days of paid time off, 5 additional paid sick days, and 11 paid company holidaysHealth & well-being: Well invest in your physical and mental well-being with comprehensive, low-cost medical, dental, & vision benefitsand an EAP for additional supportFood & meals: In-office snacks and drinks (and Bagel Fridays)Grow together: We set new employees up for success with our company-wide New Hire Orientation Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews.Baby bonding time: Birthing and non-birthing parents receive 12 weeks of FULLY PAID time off to focus on their new addition(s)#z#J-18808-Ljbffr
by Jobble
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Engagement Specialist
3 weeks ago
Phoenix, United States Thrivent Financial for Lutherans Full timeBy delivering in three primary areas, the Engagement Specialist aligns the work of the TMN and Engagement Team to deliver on three strategic outcomes of Drive Impact, Deliver Value to Clients and Grow Sales: 1. TMN and Engagement Event Execution Crea Engagement, Specialist, Business Services, Communication, Skills
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Field Engagement Specialist
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Phoenix, United States Salto Inspired Access Full timeJob DescriptionJob Description: Exciting Opportunity Awaits You at SALTO Systems! Are you on the lookout for a fulfilling career where your unique contributions truly make a difference? Say goodbye to the frustration of driving to an install only to encounter faulty parts and the disappointment of a job with no clear career path. We have the perfect...
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Client Support Specialist
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Phoenix, United States nFocus Solutions Full timeJob DescriptionJob DescriptionRole Summary We are looking for a tech-savvy Client Support Specialist with a service-based attitude and exceptional problem-solving skills to join our team. This role is a critical part of the company’s success and is responsible for driving client satisfaction and retention. The Client Support Specialist works...
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Manager, Client Services
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Phoenix, United States Green Building Initiative, Inc. Full timeSupervisorVP, Programs & ServicesTravel RequirementsClient services managers are required to travel and participate in events where GBI hosts booths and tabletops. These events are throughout the year and efforts are made to spread out assignments between staff members. Travel requirement is estimated at 10-15% or two times per quarter.Supervisory...
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Manager, Client Services
2 weeks ago
Phoenix, United States Green Building Initiative, Inc. Full timeSupervisorVP, Programs & ServicesTravel RequirementsClient services managers are required to travel and participate in events where GBI hosts booths and tabletops. These events are throughout the year and efforts are made to spread out assignments between staff members. Travel requirement is estimated at 10-15% or two times per quarter.Supervisory...
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23/24 SY - Family Engagement Specialist
2 weeks ago
Phoenix, United States Roosevelt School District 66 Full timePosition Type: Allied HealthDate Posted: 4/24/2024Location: Various LocationsClosing Date: UNTIL FILLEDTITLE: Family Engagement Specialist CLASSIFICATION: Classified Exempt Schedule REPORT TO: Director of Student Wellness PERFORMANCE RESPONSIBILITIES: The Family Engagement Specialist will work closely with district leaders, school leaders and Parent...
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Patient Engagement Specialist II
2 weeks ago
Phoenix, United States Denova Collaborative Health Full timePatient Engagement Specialist II Job Purpose: This position serves as a first point of contact for all entities that enter a medical facility and is responsible for a variety of activities related to patient intake and care. This position performs essential functions in both in-person and virtual clinic settings. Main Duties and Responsibilities: *...
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Patient Engagement Specialist Ii
4 weeks ago
Phoenix, United States Denova Collaborative Health Full time**Patient Engagement Specialist II** **Job Purpose**:This position serves as a first point of contact for all entities that enter a medical facility and is responsible for a variety of activities related to patient intake and care. This position performs essential functions in both in-person and virtual clinic settings. **Main Duties and...
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Client Service Specialist
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Phoenix, United States F&G Promotions Full timeJob DescriptionJob DescriptionIf you're ready to embark on a path that fosters growth, learning, and hands-on experience in the world of client relations, we encourage you to explore the opportunity of becoming an Entry Level Client Service Specialist at F&G Promotions. In this role, you'll have the chance to build a strong foundation of customer...
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Client Stabilization Specialist
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Phoenix, United States Community Bridges, INC Full timeCommunity Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental...
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Patient Engagement Specialist II
2 weeks ago
Phoenix, United States Denova Collaborative Health Full timeDescriptionPatient Engagement Specialist II Job Purpose: This position serves as a first point of contact for all entities that enter a medical facility and is responsible for a variety of activities related to patient intake and care. This position performs essential functions in both in-person and virtual clinic settings.Main Duties and Responsibilities:...
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Client Support Specialist
3 weeks ago
Phoenix, United States One Path Career Partners Full timeWe are hiring for a skilled Client Support Specialist. We are looking for a candidate who is a customer service professional and preferably has call center experience. You will be an initial contact for inbound client requests and will log, document, and notate client conversations/issues. Must have the ability to multitask in a fast-paced environment, have...
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Client Onboarding Specialist
2 weeks ago
Phoenix, United States Renren Full timeLofty is a high-growth, global SaaS company serving the residential real estate market. Our suite of tools addresses the daily pain points faced by agents, empowering them to launch effective marketing campaigns, track leads' activities, build lasting customer relationships, and efficiently manage teams. As a leader in our industry, we are seeking a highly...
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Client Support Specialist
2 weeks ago
Phoenix, United States Renren Full timeLofty, Inc is a rapidly growing and category-defining SaaS platform that caters to residential real estate agents, teams, and brokerages. Our suite of tools addresses the daily pain points faced by agents, empowering them to launch effective marketing campaigns, track leads' activities, build lasting customer relationships, and efficiently manage teams. As a...
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Manager, Client Services
2 weeks ago
Phoenix, AZ, United States Green Building Initiative, Inc. Full timeSupervisor VP, Programs & Services Travel Requirements Client services managers are required to travel and participate in events where GBI hosts booths and tabletops. These events are throughout the year and efforts are made to spread out assignments between staff members. Travel requirement is estimated at 10-15% or two times per quarter. Supervisory...
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Client Agency Specialist
2 weeks ago
Phoenix, United States US Tech Solutions Full timeJob title: Client Agency Specialist I (Tier II) Location: Phoenix, AZDuration: 05 Months (Possible extension/Hire)Provide customer service and support to both internal and external clients, responsible for the timely and accurate set-up, ongoing Maintenace, and support of clients' accounts for both H&B and COBRA. Maintains a knowledge of the products and...
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Client Agency Specialist
2 weeks ago
Phoenix, United States US Tech Solutions Full timeJob title: Client Agency Specialist I (Tier II) Location: Phoenix, AZDuration: 05 Months (Possible extension/Hire)Provide customer service and support to both internal and external clients, responsible for the timely and accurate set-up, ongoing Maintenace, and support of clients' accounts for both H&B and COBRA. Maintains a knowledge of the products and...
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Client Agency Specialist
20 hours ago
Phoenix, United States US Tech Solutions Full timeJob title: Client Agency Specialist I (Tier II) Location: Phoenix, AZDuration: 05 Months (Possible extension/Hire)Provide customer service and support to both internal and external clients, responsible for the timely and accurate set-up, ongoing Maintenace, and support of clients' accounts for both H&B and COBRA. Maintains a knowledge of the products and...
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Beneficiary Engagement Specialist
13 hours ago
Phoenix, United States VBCare Network LLC Full time**Overview** The purpose of this position is to support the ABC and VBCare Network Medicare and Medicaid engagement and relationship building programs, manage and address member inquiries, complaints, make outreach calls, request for information from health centers, as necessary assist the Manager, Program and Business Operations, and meet and greet visitors...
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Client Support Specialist
2 days ago
Phoenix, United States nFocus Solutions Full time**Role Summary** **You will** - Provide Tier 1 customer support to clients. - Act as the voice of our clients and provide feedback for future enhancements. - Maintain records of each client in CRM (Dynamics). - Ask relevant questions to define the root cause of client issues. - Identify product issues and engage product team to address and resolve them. -...