Employee Benefits Senior Account Manager

4 weeks ago

Manassas, United States CareerBuilder Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

It's an exciting time to join Brown & Brown Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a

Senior Account Manager in Employee Benefits

to join our growing team in

Manassas, Virginia .

The Senior Account Manager is responsible for coordination of account management and customer service in support of the client and production team using a variety of high-level skills and knowledge of the industry, market, products, and competition. Must have experience and knowledge with Self-Funded Medical plans.

Who We Are:

Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939. Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve. We think of ourselves as a team, so we have teammatesnot employees. We prioritize health, family, and businessin that order. We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself. Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn't act like one.

Who We Are Looking For:

We are looking for passionate team players who believe in working hard and having fun in a collaborative environment. Our team is customer-focused and values the importance of strong relationships, professionalism, and trust. We embrace solutions-oriented big thinkers who are committed to results and aren't afraid to take risks. We are driven to set goals high and aim even higher.

General Responsibilities:
Primary day to day contact for client
Essential Duties & Responsibilities: Responsible for the day-to-day account management of client accounts, including but not limited to benefits inquires and billing/claims resolution
Develop and foster quality relationships with clients and teammates
Engage with customers and prospects at all levels of client's decision-makers as well as the day-to-day technical client representatives
Work in conjunction with associated producer to develop customer service plans for each client tailored to their individual needs
Compile and create annual renewal presentations to include benefit and cost summaries of renewals and applicable proposals while ensuring agreement with customer's request/requirements
Correspond and coordinate with carriers and vendors on behalf of clients
Compile and create quarterly or semi-annual claims utilization analysis for clients (level/self funded)
Maintain client system of record
Operate agency operating system and basic programs such as Word and Excel as needed
Meet requirements for licensing as directed by the branch
Consistently meet all Brown & Brown established quality control procedures and timelines

Required Qualifications:
Minimum of 5+ year of experience in the insurance industry with a strong emphasis in employee benefits insurance preferred
Life and Health license
Proficient with management operating systems that support insurance sales, tracking and service
Proficient with Microsoft Tools, Outlook, Excel, and PowerPoint

Preferred Qualifications:
College degree preferred but not required with appropriate work experience

What We Offer:
Excellent growth and advancement opportunities
Competitive pay based on experience
Paid Time Off (PTO)
Generous benefits package: health, dental, vision, 401(k), etc.
Employee Stock Purchase Plan
Tuition Reimbursement and Student Loan Repayment Assistance
Mental Health Resources

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
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