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Customer Success Manager, SMB
1 month ago
Little Rock, United States Customer Labs Full timeJob Description We’re looking for a Customer Success Manager to build, retain, and grow our emerging client base. In this role, you’ll work closely with Procore’s Install-Based Sales team and Account Executive teams, applying best practices and solutions to ensure our clients are set up for success and achieving their individual business goals and...
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Customer Success Manager
2 months ago
Little Rock, United States Priority1 Full timePriority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their...
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Customer Success Manager
1 month ago
Little Rock, United States Dryco Construction Full timeWe are looking for a Customer Success Manager to join our team. Summary We are nPlan, a fast-growing Series A startup with a mission to revolutionise how construction projects are planned, managed, and executed. Backed by top investors like GV (formerly Google Ventures), we leverage deep learning technology to forecast construction project outcomes, aiming...
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Little Rock, United States Customer Direct Full time**Virtual/Work-at-Home - Customer Care Agent (Little Rock, AR)** **Department:** Ops-Hourly **Location:** Little Rock, AR **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** Full-Time Positions available for the following shifts (includes weekends): 1 pm - 10 pm (CST) 2 pm - 11 pm...
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Senior Customer Success Manager
1 month ago
Little Rock, United States Dryco Construction Full timeWe are looking for a Senior Customer Success Manager to join our team. Summary We are nPlan, a fast-growing Series A startup with a mission to revolutionise how construction projects are planned, managed, and executed. Backed by top investors like GV (formerly Google Ventures), we leverage deep learning technology to forecast construction project outcomes,...
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Customer Success Manager
1 month ago
Little Ferry, United States Offered.ai Full timeOffered.ai is helping RealPage, Inc. find great candidates. Click the 'Apply' button to submit your application and learn more about RealPage, Inc. and the role. Summary The Strategic Customer Success Manager is accountable for driving lifetime value for our most strategic customers. This will be achieved through developing deep relationships and trust with...
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Customer Success Manager
2 months ago
Little Ferry, United States GEMÜ Full timeThe Team & Role Gem puts the customer at the center of everything we do. Our Customer Success team is the secret to making that a reality. The Customer Success team is passionate about helping recruiters become more efficient, and are the driving force for the organizational change that helps our customers realize the full potential of Gem. The Customer...
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Customer Success Manager
2 months ago
Little Ferry, United States Salt Security Full timeAt Salt, we’re passionate about what we do. We work as a team and embrace new ideas, wherever they come from. We also enjoy all the benefits of a startup environment, including solving a diverse set of challenges, quickly seeing the results of your work, and making a substantial impact on our customers and company. Want to make a big difference from day...
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Customer Success Manager
3 weeks ago
Little Ferry, United States Philips Full timeJob Title Customer Success Manager Job Description The Customer Success Manager drives innovative strategies and customer success plans which deepen customer understanding, respond to changing customer expectations, develop new opportunities, and deliver world-class customer experiences. This role ensures end-to-end orchestration of the customer success...
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Customer Success Manager
3 months ago
Little Ferry, United States Hawk Ridge Systems Full timeExciting Customer Success Manager Opportunity with leading 3D design & manufacturing solutions provider, Hawk Ridge Systems! Would you like to work at an incredible company that is dedicated to deliver on our mission to DOUBLE our Company size and performance over the next three years? Hawk Ridge Systems , an industry leader and one of the top Worldwide...
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Customer Success Manager
2 months ago
Little Ferry, United States Litera Corp. Full timeJob Description A Customer Success Manager (CSM) at Litera is responsible for partnering with our customers to deliver on expectations and drive successful outcomes. The CSM acts as a key stakeholder for our customers serving as their advocate and are curious and passionate about guiding adoption, engaging end users, and leveraging data for insights. CSMs...
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Customer Success Manager
3 weeks ago
Little Ferry, United States Litera Corp. Full timeJob Description A Customer Success Manager (CSM) at Litera is responsible for partnering with our customers to deliver on expectations and drive successful outcomes. The CSM acts as a key stakeholder for our customers, serving as their advocate and is curious and passionate about guiding adoption, engaging end users, and leveraging data for insights. CSMs...
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Customer Success Manager
2 months ago
Little Ferry, United States Philips Full timeJob Title Customer Success Manager Job Description The Customer Success Manager drives innovative strategies and customer success plans which deepen customer understanding, responds to changing customer expectations, develops new opportunities an delivery world class customer experiences. This role ensures end to end orchestration of the customer success...
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Customer Success Manager
2 months ago
Little Ferry, United States solo.io Full timeWho we are. Solo enables companies to Connect, Secure and Observe modern applications – APIs, Microservices and Data – with the industry’s leading API and Service Mesh Management Platform (“Gloo”). Solo innovations allow companies to stay on the leading edge of both technology and business possibilities. Solo is a VC-backed company, founded in 2017...
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Customer Success Manager
2 months ago
Little Ferry, United States Rattle Full timeAbout Rattle At Rattle, we are redefining the way that teams work together. Rattle's revenue workflow platform enables teams to increase efficiency, transparency, and growth across their revenue funnel. Rattle gives revenue leaders control over their business with intelligent real-time alerts that unlock insights, drive collaboration and alignment, and...
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Customer Success Manager
2 months ago
Little Ferry, United States Brightflag Full timeThe Opportunity Brightflag is the fastest growing company in the legal tech space and the #1 rated enterprise legal management product on G2. We’re bringing a trailblazing product, which is truly differentiated, to a fast growing market. And we are continuing to invest heavily in product and customer success. This means that our customer success teams...
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Customer Success Manager
2 months ago
Little Ferry, United States NetWrix Full timeRequisition #1568, Customer Success Manager Join the Winning Netwrix Team! About Us: We are a highly successful and rapidly growing technology company of over 900 dedicated professionals committed to making a difference in the world of data security. Organizations of all sizes utilize our products to protect their business-critical data and personal...
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Customer Success Manager
2 months ago
Little Ferry, United States Athelas Full timeEvery day, it feels like healthcare becomes less about the practice of medicine. Hospitals and private practices operate on razor-thin margins, caught between the bureaucracy of insurance companies and ballooning administrative costs. And technological advancements — from electronic health record systems to dictation software — have failed to live up to...
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Customer Success Manager
3 weeks ago
Little Ferry, United States Varsity Tutors, a Nerdy Company Full timeAre you ready to join an innovative and dynamic team that is revolutionizing the education industry? Varsity Tutors for Schools is actively seeking a passionate and highly motivated Customer Success Manager to drive our mission of empowering students and transforming the learning experience. As a Customer Success Manager, you will play a pivotal role in...
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Customer Success Manager
3 months ago
Little Ferry, United States Altrata Full timeThe Client Success Manager is a core member of Altrata’s global Customer Success organization. This team proactively engages with business stakeholders across the company to leverage the voice of the customer, drive continuous Improvement, and deliver outstanding customer experience to our clients. We are looking for an energetic and passionate Client...
Customer Success Manager
2 months ago
**_NOTE: Must be able to work during Central Time normal business hours._** The Customer Success Manager in Wolters Kluwer Health Clinical Surveillance and Compliance is responsible for ensuring customers achieve their desired outcomes while using our services. This includes guiding new customers through onboarding and adoption of the product to ensure a smooth start. Building and maintaining strong relationships with customers, understanding their needs, and acting as their advocate within our company. Assisting customers with issues or questions, coordinating with support teams, and providing solutions to enhance their experience. Monitoring customer usage, health metrics, and satisfaction levels to identify opportunities for improvement or upselling. Engaging customers with updates, new features, and best practices to maximize product value. Gathering customer feedback and insights to inform product development and improve service offerings. Working to ensure customer retention, manage renewals, and reduce churn by addressing potential concerns before they become issues. Partnering with sales, marketing, product, and support teams to align customer strategies and drive overall success. Overall, the CSM focuses on enhancing customer satisfaction, driving user adoption, securing revenue, and fostering long-term loyalty. olterskluwer.com/en/solutions/sentri7-clinical-surveillance **Key Responsibilities** + Develop strong relationships with customers, connecting with key business executives and stakeholders and preparing sales report. + Answer client queries, interact with production daily, and identify new business opportunities among existing customers. + Negotiate service/product terms with customers in line with guidelines set by management. + Liaise with cross-functional internal teams (including Production, Projects, Customer Service, Product Development, and Sales departments) to improve the entire customer experience. + Ensure client campaign deliveries and complete follow-through activities. + Develop and execute multi-channel, in-depth integrated proposals and programs leveraging the company's print, digital and online assets. **Key Requirements** + Bachelor’s Degree or equivalent relevant experience + 2+ years working in Account Management or Sales or other equivalent experience. + Working understanding of business, financials, products/services and the market + Excellent communication (both written & oral) and presentation skills. + Ability to manage own territory/account and monitor resources accordingly \#LI-Remote EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.