Current jobs related to Customer Service Representative - Sioux Falls - The GOAL Family of Companies

  • Customer Service Representative

    1 month ago

    Sioux Falls, South Dakota, United States Scheels Full time

    {"title": "Customer Service Representative", "description": "Join Our Team as a Customer Service RepresentativeScheels is a leader in the sporting goods industry, and we're looking for a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service...

  • Customer Service Representative

    2 days ago

    Sioux Falls, South Dakota, United States Great Southern Bancorp Full time

    Customer Service RepresentativeAt Great Southern Bank, we're committed to providing exceptional customer service. As a Customer Service Representative, you'll be the face of our bank, interacting with customers and providing solutions to their banking needs. Your role will involve processing financial transactions, maintaining security, and ensuring customer...

  • Customer Service Representative

    18 hours ago

    Sioux Falls, South Dakota, United States Sherwin-Williams Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Sherwin-Williams. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving customer concerns in a timely...

  • Customer Service Representative

    4 weeks ago

    Sioux Falls, South Dakota, United States Washington Pavilion Full time

    Customer Service RepresentativeWashington Pavilion is seeking a highly motivated and customer-focused individual to join our Box Office team as a Customer Service Representative. This part-time role offers a unique opportunity to provide exceptional service to our patrons and contribute to the success of our organization.Key Responsibilities:Provide prompt...

  • Customer Service Representative

    4 weeks ago

    Sioux Falls, South Dakota, United States Americold Full time

    Customer Service RepresentativeAmericold Murray Street is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for:Key Responsibilities:Respond to customer inquiries and complaints in a timely and professional mannerResolve customer issues related to work-orders, shipments,...

  • Customer Service Representative

    5 days ago

    Sioux Falls, South Dakota, United States Henrie Agency Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Henrie Agency - Symmetry Financial Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, assisting them with their insurance needs, and...

  • Customer Service Representative

    4 weeks ago

    Sioux Falls, South Dakota, United States Bank Northwest Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Bank Northwest. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, processing transactions, and developing customer relationships.Key ResponsibilitiesProcess customer transactions in an accurate...

  • Customer Service Representative

    3 weeks ago

    Sioux Falls, South Dakota, United States Comfort Heroes Plumbing, Heating & Air Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction.Key...

  • Customer Service Representative

    3 weeks ago

    Sioux Falls, South Dakota, United States Domino's Pizza LLC Full time

    Customer Service Representative/Pizza MakerDomino's Pizza LLC is seeking a Customer Service Representative/Pizza Maker to join our growing team. As a key member of our team, you will be responsible for providing exceptional customer service and preparing high-quality pizzas for our customers.Responsibilities:Provide excellent customer service to ensure...

  • Customer Service Representative

    16 hours ago

    Sioux Falls, South Dakota, United States SNB Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at SNB. As a Customer Service Representative, you will be the front-line ambassador in delivering exceptional customer service and representing our brand.Key ResponsibilitiesProvide top-notch service to every customerMaintain a cash drawer,...

  • Customer Service Representative

    4 weeks ago

    Sioux Falls, South Dakota, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    5 days ago

    Sioux Falls, South Dakota, United States Luxury Auto Mall of Sioux Falls Full time

    Luxury Auto Mall of Sioux Falls is seeking a highly skilled and customer-focused individual to join our team as a Call Center Representative. **Job Summary:** As a Call Center Representative, you will play a vital role in ensuring our customers receive exceptional service and support. You will be responsible for handling incoming and outgoing customer...

  • Customer Service Representative

    2 weeks ago

    Sioux Falls, South Dakota, United States Comfort Heroes Plumbing, Heating & Air Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction with our products...

  • Customer Service Representative

    2 days ago

    Sioux Falls, South Dakota, United States The First National Bank in Sioux Falls Full time

    Job SummaryAs a Customer Service Representative at The First National Bank in Sioux Falls, you will play a vital role in delivering exceptional customer experiences. You will provide more than just transactions, building relationships with customers and your team to help them achieve their financial goals.We are committed to making our customers' financial...

  • Customer Service Representative

    3 weeks ago

    Sioux Falls, South Dakota, United States The Goal Family of Companies Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at The Goal Family of Companies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional...

  • Customer Service Representative

    4 weeks ago

    Sioux Falls, South Dakota, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to...

  • Customer Service Representative

    4 weeks ago

    Sioux Falls, South Dakota, United States Holiday Companies Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide...

  • Customer Service Representative

    2 days ago

    Sioux Falls, South Dakota, United States Golden Corral Full time

    Customer Service ExcellenceWe are seeking a skilled Customer Service Representative to join our team at Golden Corral. As a Host and Cashier, you will be the first point of contact for our guests, setting the tone for their dining experience.Guest Service: Greet guests warmly, offer assistance, and provide a personalized experience.Cleanliness: Maintain a...

  • Customer Service Representative

    1 month ago

    Sioux Falls, South Dakota, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a positive store environment.Key Responsibilities:Greet...

  • Customer Service Representative

    2 days ago

    Sioux Falls, South Dakota, United States The GOAL Family of Companies Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Goal Solutions, LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Answer...

Customer Service Representative

3 months ago

Sioux Falls, United States The GOAL Family of Companies Full time

Now hiring for Customer Service Representatives I & II in Sioux Falls, SD.

Full Time Shift: Monday-Friday (NO weekends) various shifts between 7am - 7pm
Part Time Shift: Monday-Friday 12pm-5pm
CSR I Pay Range: $15-$18
CSR II Pay Range: $18-$20
Bonus: Monthly bonus opportunities
Enjoy our perks like:
Free snacks in the office
14 paid holidays every year
The best work culture youve ever known
Full timers also enjoy:
3-week vacation accrual
401(k) + company match up to 4%
Long Term Incentive program
Medical, dental, and vision coverage
Annual HSA contribution of $1,600
Life insurance, disability, and critical illness
Tuition reimbursement program
Paid Parental Leave
$2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day
Community funds, wellness funds, and more
Job Description:
The Customer Service Representative II role consists of major areas of responsibilities which may include answering inbound calls, making outbound calls, responding to emails, and performing administrative projects. Inbound calls primarily consist of borrowers inquiring about the servicing of their consumer loan account. Outbound calls primarily consist of returning voice mails and calling borrowers to inform or remind them of their repayment options. The Customer Service Representative will have a high attention to detail to follow various sets of rules and regulations regarding consumer loans held across multiple Clients. Administrative responsibilities primarily include procedural tasks such as recording and tracking documents, phone call or email follow-up and special fact gathering assignments as needed.
Responsibilities:
Perform responsibilities following standard operating procedures to meet or exceed documented service level goals.
Have a high degree of awareness and understanding of information security.
Answer inbound calls and reach first touch resolution on borrower questions or issues.
Make outbound calls to respond to customer voice mails, provide loan updates, and provide options or counseling to borrowers in need of repayment assistance.
Respond to customer emails and mail.
Record customer interactions, open/close activities in system of record.
Perform administrative functions such as document tracking and recording, payment tracking and recording, legal tracking and reporting, and ad-hoc projects as needed.
Follow and understand all compliance and operational guidelines to ensure major areas of responsibilities are completed to compliance guidelines and standards.
Basic Minimum Requirements:
2+ years call center customer service position; consumer finance or student loan experience is a plus
Proficiency in Microsoft Outlook, Word, and Excel
Regular and reliable attendance
Workflow management experience
Ability to follow documented Best Practices and Standard Operating Procedures
Ability to communicate in a clear, concise, and professional manner
Ability to prioritize, be organized, and manage time effectively to meet service level goals
Learn more about our benefits by viewing our 2024 Employee Benefits Brochure.
Goal Solutions, LLC (Goal or the Company) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise.

Directly or through its subsidiaries, GSS Data Services, Launch Servicing (Launch) and Turnstile Capital Management (TCM), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management.

Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named Best Places to Work by the San Diego Business Journal since 2015.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Equal Employment Opportunity

It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
eQHLti0HT4

by Jobble