Assistant General Manager

1 month ago


Denver, United States BEAT THE BOMB Full time
The Company

BEAT THE BOMB is the next generation of immersive group entertainment where customers step into real-life video games. We use an innovative digital, interactive game system to reimagine the intersection of technology and human social connection. In our classic Mission experience, teams wearing hazmat suits go through a series of interactive game rooms, including a laser maze, before facing the World's Largest Paint Bomb Our original Brooklyn location opened in 2018. We now have locations in Atlanta and Washington D.C. We've hosted over 300,000 players including hundreds of corporate team building outings, school groups, and non-profit organizations. Beat The Bomb is one of the highest rated experiences in all 3 markets. We offer a full range of special event services including STEM Camps, Kid and Adult Birthday parties, Corporate Tournaments, and Bachelorette parties. We also have a virtual team building platform called Beat The Bomb Virtual serving remote teams across the globe. Our #1 goal is to ensure every player has a BLAST

Assistant General Manager

The Assistant General Manager is the key deputy for the General Manager. They will be responsible for directly managing key areas of the Beat The Bomb business and supporting the General Manager across the board as needed. They will lead on special projects and Programming. In addition to management responsibilities and ownership of special projects, the Assistant General Manager will continue to work shifts as a 'Manager on Duty.'

Responsibilities
  • Work up to 3-4 shifts per week as a Manager on Duty, with additional focus on coaching & training, pushing projects forward as time allows and generally supporting GM.
  • Lead on weekly scheduling
  • Lead on physical inventory management with support from Operations Manager on procurement where applicable
  • Support General Manager on recruiting - participating in interviews, etc.
  • Support GM on training & onboarding of all new team members with continued assessment and feedback.
  • Support building out Beat The Bomb's training program and documentation for ongoing use ahead of future unit openings
  • Lead on Programming - special events (pro league), holidays (Halloween), etc.
  • Lead onsite facilitation of Arcade Bay testing during opening hours, collaborating with the Game Development team on collecting and tracking customer and operational feedback
  • Collaborate with General Manager on ways to improve business performance both in terms of generating sales and controlling costs and finding efficiencies
  • Lead or support additional projects as needed
  • Space upgrades or additions
  • Development & enhancement of photo opportunities
  • Process innovation or automation
  • Take part in weekly BTB HQ meetings
Qualifications:
  • Minimum 5 years experience (management experience required)
  • Management of a facility that includes an F&B component
  • Knows the importance of driving exemplary reviews
  • Knows the entertainment industry requires nights/weekends work (Saturday is our biggest day and Assistant General Managers should be on site)
  • Significant knowledge of and relationships in the local market
  • Experience in sales/customer service required
  • Experience building and leading a team
  • Experience in Microsoft Office products required
  • Experience with G-Suite products preferred
  • Willingness to travel to other locations
  • Bachelor's Degree preferred
  • References upon request
What We Offer
  • Competitive Salary and Quarterly Bonus Opportunities
  • Paid time off: 10 days in year 1; 15 days in year 2; 20 days in year 4
  • 401k plan
  • Referral Bonuses
  • $500 Annual Learning Stipend for professional development
  • Medical, dental, and vision insurance
  • Transit Benefits
  • Life Insurance Benefit
  • An opportunity to advance or expand your career with company growth
  • A chance to be a part of an exciting and fast-growing start up team
  • Friends & family ticket discounts


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