Front Desk Representative
2 weeks ago
The Front Desk Representative facilitates the flow of patient information across the continuum of care, including data collection of insurance demographics when a patient arrives at the practice site. Performs duties necessary to ensure patients are scheduled, checked in, and checked out in an accurate and timely manner. Performs patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate. Essential Duties and Responsibilities: Perform job in accordance with Company Mission, vision and goals. Provides exceptional customer service to patients and their families. Exercises confidentiality in all areas, abiding by HIPAA rules and regulations. Collects and verifies all demographic, Insurance and Financial information and enters information into Electronic Medical Record (EMR). Assists patients with Phreesia tablets and medical forms, as necessary. Collects co-pays, co-insurances, deductibles and past due balances for all patients. Performs daily reconciliation of all money collected. Processes patient intake forms and schedules follow up appointments through EMR. Schedules follow up appointments in accordance with insurance guidelines. Organizes and performs work effectively and efficiently and demonstrates standards of performance ownership, teamwork, communication, compassion that support patient satisfaction and principles of service excellence. Ensures all necessary paperwork and documentation (i.e.: referrals, ID, insurance cards, etc.) are up to date and present at the time of service. Handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel. Makes appointments via telephone, patient portal and in-person. Responsible for copying, barcoding, and scanning medical records, as needed. Responsible for maintaining cleanliness of patient waiting area. Participate in and complete all required trainings and in-services. Performs other duties as assigned. Minimum Qualifications: High School Diploma, or equivalent. Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook). Must have excellent written and oral communication skills, including exceptional customer service. Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers, and the public. Must be able to work individually as well as within a team. Must be able to accurately collect and maintain money. Must be able to follow both verbal and written instructions. Must be able to work a flexible schedule. Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations. Must be able to multi-task and prioritize. Must demonstrate extreme attention to detail. Must possess strong organization skills. Must be able to problem solve and use reasoning. Must be able to meet predefined quality standards. Must maintain and project a professional attitude and appearance at all times. If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine). If working in an ASC, must complete two (2)-step PPD. Must complete all regulatory competencies in accordance with working in the ASC. Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology. All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance. Preferred Qualifications: Associates Degree from an accredited college or university. One (1) year of prior experience working with an Electronic Medical Record (EMR). Driving/Travel: The employee must have reliable transportation. Travel for this position may be required up to 25%. While the primary workplace may be closest to the employees home, work assignments could be in any of the Companys locations. J-18808-Ljbffr
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Sales Professional
3 weeks ago
Easton, Pennsylvania, United States Hand & Stone - FGG Spas Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our front desk team at Hand & Stone Easton. The ideal candidate will have excellent communication skills, a positive attitude, and a winning personality.
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Part- Time Hotel Guest Services Representative
4 weeks ago
Easton, United States The High Companies Full timeHigh Hotels Ltd., is a leading operator of select-service and extended stay hotels across PA & NJ. We strive to maintain the highest standards in guest service and overall product quality. As a Guest Services Representative for High Hotels LTD., you are required to positively represent the hotel to the guest by responding courteously and efficiently to guest...
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Dedicated Service Representative
4 weeks ago
Easton, Pennsylvania, United States Chick-fil-A Full timeJob OverviewWe are seeking a highly motivated and enthusiastic individual to join our Front of House Team as a Dedicated Service Representative.
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Member Services Representative
3 weeks ago
Easton, United States Planet Fitness Inc. Full timeImprove others, Improve yourself. You Belong! Job Summary: The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Member services representative will be responsible for the overall cleanliness of all areas...
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Member Services Representative
2 weeks ago
Easton, United States Planet Fitness Inc. Full timeImprove others, Improve yourself.You Belong!Job Summary:The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Member services representative will be responsible for the overall cleanliness of all areas of the...
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Customer Experience Representative
3 weeks ago
Easton, Pennsylvania, United States Domino's Pizza LLC Full timeAs a Customer Service Rep at Domino's, you will be responsible for:Providing a positive and engaging experience for customers;Taking customer orders using our technology and Point of Sales System;Cleaning, preparing, and maintaining the front of the store;Ensuring orders are organized and accurate.At Domino's Pizza LLC, we are looking for a talented...
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Customer Service Representative
2 months ago
Easton, United States ASSA ABLOY Group Full timeCustomer Service Representative Are you an experienced customer service professional who has a passion for meeting and exceeding the expectations of your customers? Do you come from the door, hardware, architectural, construction, building materials or a related industry? Are you looking for a position that will afford you the opportunity to be in an...
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Customer Service Representative
2 months ago
Easton, United States ASSA ABLOY Group Full timeCustomer Service RepresentativeAre you an experienced customer service professional who has a passion for meeting and exceeding the expectations of your customers? Do you come from the door, hardware, architectural, construction, building materials or a related industry? Are you looking for a position that will afford you the opportunity to be in an...
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Doorway to Excellence Representative
4 days ago
Easton, Pennsylvania, United States ASSA ABLOY Full timeIf you're passionate about creating a safer and more open world, we want to hear from you! As a Customer Service Representative at ASSA ABLOY, you'll play a vital role in ensuring the success and satisfaction of our valued customers.About the RoleThis position will involve working closely with internal teams such as Engineering, Sales, Production, and...
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Housekeeping Specialist
4 days ago
Easton, Pennsylvania, United States High Hotels Full time**About the Job**We are seeking a skilled Housekeeping Specialist to join our team at High Hotels LTD in Easton, PA. As a key member of our housekeeping department, you will be responsible for maintaining the high standards of cleanliness and service that our guests have come to expect.**Key Responsibilities*** Clean guest rooms and common areas according to...
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Unlock Your Real Estate Potential
3 weeks ago
Easton, Pennsylvania, United States The Chris Lawlor Team Full timeWe are The Chris Lawlor Team, a leading real estate brokerage handpicked by Zillow to receive the highest-converting leads in the industry. Our mission is to empower our agents with the skills and tools needed to excel in this ever-evolving field.Competitive Salary and BenefitsOur top-performing agents can earn up to $175,000 per year, making it an...
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Customer Experience Ambassador
2 weeks ago
Easton, Pennsylvania, United States Planet Fitness Inc. Full timeJob Summary:We are seeking a highly motivated and customer-focused Customer Experience Ambassador to join our team at Planet Fitness Inc.This role is responsible for creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests.The ideal candidate will have excellent communication skills, a...
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Part Time Front Office Assistant
4 days ago
Easton, Pennsylvania, United States Mr Handyman Full timeAbout UsMr. Handyman International LLC is a leading provider of home maintenance and repair services, with over 20 years of experience in the industry.Job DescriptionThis part-time Customer Service Representative role involves extensive customer interaction, data entry, and administrative tasks. You will be working closely with our service technicians to...
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Snack Sales Specialist
2 weeks ago
Easton, Pennsylvania, United States Mondelez International Full timeWe are the makers and bakers of iconic brands including Oreo, Chips Ahoy, Ritz, Triscuit, Swedish Fish, Sour Patch Kids and many others.Hourly CompensationThe estimated hourly compensation rate for this role is between $15.00/hr to $17.00/hr based on relative experience.About the RoleThis Snack Sales Specialist position plays a vital role in fulfilling the...
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Automotive General Sales Manager
3 months ago
Easton, United States HERTRICH Family of Automobile Dealerships Full timeAutomotive Sales Management Team (General Sales Manager / Sales Manager/ Desk Manager)"Dealership Experience a MUST - TOP PAY - Aggressive Benefits Package"Are you a proven leader and a take-charge individual who will drive business and lead our world class team?Do you thrive in a fast-paced environment where you have exciting career opportunities and...
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Easton, Pennsylvania, United States STAR BUICK GMC Full timeAt Star Buick GMC, we are looking to fill a highly rewarding position as an automotive sales consultant. As a family-owned and award-winning dealership, we prioritize our team members' growth and success.Salary InformationWe offer a competitive salary of $55,000 per year, with the potential to earn an aggressive front and back commission plan coupled with a...
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Assistant Customer Experience Manager
3 weeks ago
Easton, United States Weis Markets, Inc. Full timeOverview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 3011 William Penn Highway Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Assistant Customer Experience...
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Part-time Nabisco Merchandiser
3 weeks ago
Easton, United States Mondelez International Full timeJob DescriptionJoin our Mission to Lead the Future of Snacking at Mondelz InternationalPart Time Nabisco MerchandiserJoin our team of Part Time Nabisco Merchandiser and fulfill the merchandising needs of our customers through communication & relationship building, stocking store shelves, and maintaining or changing out displays. Become an ambassador of...
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Assistant Customer Experience Manager
3 weeks ago
Easton, United States Weis Full timeOverviewLooking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!Location Address:3011 William Penn HighwayJob Description:ESSENTIAL DUTIES AND RESPONSIBILITIESThe Assistant Customer Experience Manager is...
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Full-time Nabisco Merchandiser/Order Writer
2 months ago
Easton, United States Mondelez International Full timeJob DescriptionJoin our Mission to Lead the Future of Snacking AT Mondelz InternationalFull Time Nabisco Merchandiser/Order WriterJoin our team of Full Time Nabisco Merchandiser/Order Writers and fulfill the merchandising needs of our customers through communication & relationship building, stocking store shelves, and maintaining or changing out displays....