Operations Support Specialist II

4 weeks ago

Moorestown, United States Navient Solutions, LLC Full time

Navient Business Processing Group LLC

Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation. Headquartered in Wilmington, Delaware, Navient employs team members in Ohio, New York, Pennsylvania, Indiana, Tennessee, Texas, Virginia, and other locations. Learn more at navient.com

Why Join Gila?

  • Full Time
  • Excellent Benefits that start the month after you start
  • Generous Paid Time Off, Medical/Dental/Vision Insurance, 401k with Company Match, and more
We offer $16.00/ hr.

This position is onsite working from our Moorestown, NJ office.

JOB SUMMARY:

This is a clerical position in which the nature of work is imaging payment and non-payment mail utilizing a commercial payment processing machine, creating and balancing bank deposits resulting from the inbound mail, and responding to customer correspondence.

1. Payment Handling
  • Operate commercial payment processing machine to image incoming mail
  • Decipher payment data and post to consumer accounts (adhering to segregation of duties)
  • Reconcile and/or deposit payments
  • Audit vault to ensure all payments are posted
2. Handle Non-payment mail a.
  • Return non-negotiable or non-postable payments with correspondence
  • Respond to customer correspondence with appropriate language and templates
3. Tracking and Reporting
  • Incoming payment data and outgoing deposits reporting
  • Incoming correspondence and outgoing response report
  • Other duties as assigned
MINIMUM REQUIREMENTS:
  • HS Diploma
  • 1 year of payment handling required, preferably in a high-volume business environment
  • 1 year customer service
  • 1 year in Microsoft Word
PREFERRED QUALIFICATIONS:
  • 10-key machine experience with a 6,500 key strokes per hour speed
  • Commercial payment processing machine experience is preferred
  • Adobe pdf experience is preferred


IMPORTANT NOTICES:

All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

Navient is a drug free workplace

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, United States Navient Solutions, LLC Full time

    Job Summary: We are seeking a skilled Operations Support Specialist II to join our team at Navient Solutions, LLC. In this role, you will be responsible for imaging payment and non-payment mail, creating and balancing bank deposits, and responding to customer correspondence.Key Responsibilities:Operate commercial payment processing machines to image incoming...

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service . GILA is a wholly owned subsidiary of Navient Corporation. Headquartered in...

  • Operations Support Specialist II

    4 weeks ago

    MOORESTOWN, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation....

  • Operations Support Specialist II

    1 month ago

    Moorestown, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation....

  • Operations Support Specialist II

    1 month ago

    MOORESTOWN, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation....

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation....

  • Operations Support Specialist II

    3 weeks ago

    Moorestown, NJ, United States Navient Full time

    Founded in 1991,  Gila  offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service . GILA is a wholly owned subsidiary of  Navient Corporation....

  • Behavior Support Specialist

    6 months ago

    Moorestown, United States Community Options Full time

    Description Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.  We are seeking a Full-Time Behavior Support Specialist  to provide support in Moorestown, NJ to help effectively support individuals with intellectual and developmental disabilities. The Behavioral Support...

  • Operations Support Specialist II

    2 weeks ago

    Moorestown, NJ, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service . GILA is a wholly owned subsidiary of Navient Corporation. Headquartered in...

  • Operations Support Specialist II

    1 month ago

    Moorestown, NJ, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation....

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, NJ, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation. Headquartered in...

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, NJ, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation....

  • Product Support Specialist

    4 weeks ago

    Moorestown, United States Employment Solutions of New York, Inc. Full time

    Job Overview:We are seeking a dedicated Product Support Specialist to provide top-notch support to city staff and fee collection terminal owners through live chat, email, and phone.Key Responsibilities:Troubleshoot issues for equipment owners, responding promptly to inbound multi-channel support requests from customers and distributors.Investigate and...

  • Warehouse Operations Specialist

    4 weeks ago

    Moorestown, United States Paragon Staffing, LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Warehouse Operations Specialist to join our team at Paragon Staffing, LLC. As a key member of our warehouse team, you will be responsible for ensuring the efficient and accurate processing of orders, inventory management, and maintaining a safe and clean working environment.Key...

  • Operations Coordinator

    4 weeks ago

    Moorestown, United States EXCALIBUR HEALTHCARE PA Full time

    Job DescriptionWe are seeking an Operations Specialist to perform clerical and administrative functions in order to drive company success.Key Responsibilities:Draft correspondences, proposals, and other formal documentsCoordinate and create physician schedulesProvide emergency response coordinationWork with IT services for support and new client...

  • Clinical Dental Support Specialist

    1 week ago

    Moorestown, United States Optimum Oral Surgery Full time

    Job DescriptionWe are a leading oral surgery practice seeking a detail-oriented and compassionate team player to assist our surgeons in delivering exceptional patient care.As a key member of our team, the Surgical Dental Assistant will perform a variety of critical tasks to ensure seamless surgical procedures and optimal patient outcomes.Role and...

  • Nurse Specialist

    4 weeks ago

    Moorestown, United States GHR Healthcare Full time

    Job Title: Contract RN - Surgical ServicesJob Summary:GHR Healthcare is seeking a skilled contract RN to join our surgical services team. As a contract RN, you will be responsible for providing high-quality patient care in a fast-paced operating room environment. Key Responsibilities:- Provide direct patient care in the operating room- Collaborate with...

  • Chemotherapy Pharmacy Technician II Specialist

    4 weeks ago

    Moorestown-Lenola, New Jersey, United States Cooper University Health Care Full time

    Job SummaryAs a Chemotherapy Pharmacy Technician II at Cooper University Health Care, you will play a vital role in ensuring the accurate and timely preparation and dispensing of chemotherapy medications. Under the direct supervision of a pharmacist, you will work to deliver high-quality patient care while maintaining a safe and efficient work...

  • Design Support Specialist Senior

    4 weeks ago

    Moorestown, United States Lockheed Martin Full time

    Description:WHAT WE'RE DOINGAt Lockheed Martin Rotary and Mission Systems, we are driven by innovation and integrity. We believe that by applying the highest standards of business ethics and visionary thinking, everything is within our reach – and yours as a Lockheed Martin employee. Lockheed Martin values your skills, training and education. Come and...

  • Administrative Support Specialist

    1 month ago

    Moorestown, United States EHS TECHNOLOGIES CORPORATION Full time

    Job SummaryAs an Administrative Assistant at EHS Technologies Corporation, you will play a vital role in supporting our growing corporate staff in the government contracting industry. This position requires a motivated individual with excellent administrative skills to assist with day-to-day tasks and contribute to the success of our team.Key...