Operations Support Specialist II

4 weeks ago

Moorestown NJ United States Navient Full time

Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation. Headquartered in Wilmington, Delaware, Navient employs team members in Ohio, New York, Pennsylvania, Indiana, Tennessee, Texas, Virginia, and other locations. Learn more at

Why Join Gila?

  • Full Time
  • Excellent Benefits that start the month after you start
  • Generous Paid Time Off, Medical/Dental/Vision Insurance, 401k with Company Match, and more

We offer $16.00/ hr.

This position is onsite working from our Moorestown, NJ office.

JOB SUMMARY:

This is a clerical position in which the nature of work is imaging payment and non-payment mail utilizing a commercial payment processing machine, creating and balancing bank deposits resulting from the inbound mail, and responding to customer correspondence.

1. Payment Handling

  • Operate commercial payment processing machine to image incoming mail
  • Decipher payment data and post to consumer accounts (adhering to segregation of duties)
  • Reconcile and/or deposit payments
  • Audit vault to ensure all payments are posted

2. Handle Non-payment mail a.

  • Return non-negotiable or non-postable payments with correspondence
  • Respond to customer correspondence with appropriate language and templates

3. Tracking and Reporting

  • Incoming payment data and outgoing deposits reporting
  • Incoming correspondence and outgoing response report
  • Other duties as assigned

MINIMUM REQUIREMENTS:

  • HS Diploma
  • 1 year of payment handling required, preferably in a high-volume business environment
  • 1 year customer service
  • 1 year in Microsoft Word

PREFERRED QUALIFICATIONS:

  • 10-key machine experience with a 6,500 key strokes per hour speed
  • Commercial payment processing machine experience is preferred
  • Adobe pdf experience is preferred

All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

Navient is a drug free workplace.

  • Operations Support Specialist II

    3 weeks ago

    Moorestown, United States Navient Solutions, LLC Full time

    Job Summary: We are seeking a skilled Operations Support Specialist II to join our team at Navient Solutions, LLC. In this role, you will be responsible for imaging payment and non-payment mail, creating and balancing bank deposits, and responding to customer correspondence.Key Responsibilities:Operate commercial payment processing machines to image incoming...

  • Operations Support Specialist II

    2 weeks ago

    Moorestown, NJ, United States Navient Full time

    Founded in 1991,  Gila  offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service . GILA is a wholly owned subsidiary of  Navient Corporation....

  • Operations Support Specialist II

    1 week ago

    Moorestown, NJ, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service . GILA is a wholly owned subsidiary of Navient Corporation. Headquartered in...

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, NJ, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation....

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, NJ, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation....

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service . GILA is a wholly owned subsidiary of Navient Corporation. Headquartered in...

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service . GILA is a wholly owned subsidiary of Navient Corporation. Headquartered in...

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation....

  • Operations Support Specialist II

    4 weeks ago

    MOORESTOWN, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation....

  • Operations Support Specialist II

    3 weeks ago

    MOORESTOWN, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation....

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation....

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation....

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, United States Navient Solutions, LLC Full time

    Navient Business Processing Group LLC Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of...

  • Warehouse Operator II

    3 weeks ago

    Laredo, TX, United States Medline Industries - Transportation & Operations Full time

    Job SummaryCome join our Medline team in Laredo, TX! Medline is a great place to work and offers employee-friendly perks and benefits. To learn more about us, read below!Job DescriptionWho we are: Medline is the largest privately held manufacturer and distributor of medical supplies uniquely positioned to provide products, education and support across the...

  • Quality Assurance Specialist II

    2 weeks ago

    Newark, CA, United States IDR, Inc. Full time

    IDR is seeking a Quality Assurance Specialist II to join one of our top clients in Newark, CA This role is a unique opportunity for a seasoned professional to take grow and develop within the Biotechnology Field. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!Position...

  • Behavior Support Specialist

    6 months ago

    Moorestown, United States Community Options Full time

    Description Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.  We are seeking a Full-Time Behavior Support Specialist  to provide support in Moorestown, NJ to help effectively support individuals with intellectual and developmental disabilities. The Behavioral Support...

  • Resident Billing

    7 days ago

    Allentown, PA, United States Phoebe Ministries Full time

    Resident Billing & Collections Specialist II The following information aims to provide potential candidates with a better understanding of the requirements for this role. Allentown, PA Phoebe Ministries is hiring a Full-time Resident Billing & Collections Specialist II to join our long-term care facility in Allentown, PA. We show our employees our...

  • Premium Support Product Specialist II

    2 weeks ago

    Philadelphia, PA, United States TransPerfect Full time

    Who We Are:TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation,...

  • Coordinator/Specialist Support II

    1 week ago

    Beaverton, OR, United States Mountain Ltd. Full time

    Mountain Ltd. has an opening for a Coordinator/Support Specialist II to work remotely!Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. Since 1979, Mountain Ltd. has successfully created and supported turnkey engineering solutions for traditional and wireless telecom providers across...

  • Product Support Specialist

    2 weeks ago

    Northfield, IL, United States Medline Industries - Transportation & Operations Full time

    Job SummaryJob DescriptionMedline has an immediate opening for a Product Support Specialist in the Rehab product division! The Product Support Specialist will provide in depth knowledge and support to various internal product and sales teams.Responsibilities:Work collaboratively with the Product Support team to ensure that all incoming customer/sales...