Operations Support Specialist II

3 weeks ago

MOORESTOWN, United States Navient Full time

Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation. Headquartered in Wilmington, Delaware, Navient employs team members in Ohio, New York, Pennsylvania, Indiana, Tennessee, Texas, Virginia, and other locations. Learn more at navient.com

Why Join Gila?

  • Full Time
  • Excellent Benefits that start the month after you start
  • Generous Paid Time Off, Medical/Dental/Vision Insurance, 401k with Company Match, and more

We offer $16.00/ hr.

This position is onsite working from our Moorestown, NJ office.

JOB SUMMARY:

This is a clerical position in which the nature of work is imaging payment and non-payment mail utilizing a commercial payment processing machine, creating and balancing bank deposits resulting from the inbound mail, and responding to customer correspondence.

1. Payment Handling                                                                                                                                                          

  • Operate commercial payment processing machine to image incoming mail
  • Decipher payment data and post to consumer accounts (adhering to segregation of duties)
  • Reconcile and/or deposit payments
  • Audit vault to ensure all payments are posted

2. Handle Non-payment mail                                                                                                                                                             a.

  • Return non-negotiable or non-postable payments with correspondence
  • Respond to customer correspondence with appropriate language and templates

3. Tracking and Reporting                                                                                                                 

  • Incoming payment data and outgoing deposits reporting
  • Incoming correspondence and outgoing response report
  • Other duties as assigned

MINIMUM REQUIREMENTS:

  • HS Diploma
  • 1 year of payment handling required, preferably in a high-volume business environment
  • 1 year customer service
  • 1 year in Microsoft Word

PREFERRED QUALIFICATIONS:

  • 10-key machine experience with a 6,500 key strokes per hour speed
  • Commercial payment processing machine experience is preferred
  • Adobe pdf experience is preferred    

All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

Navient is a drug free workplace.

  • Operations Support Specialist II

    3 weeks ago

    Moorestown, United States Navient Solutions, LLC Full time

    Job Summary: We are seeking a skilled Operations Support Specialist II to join our team at Navient Solutions, LLC. In this role, you will be responsible for imaging payment and non-payment mail, creating and balancing bank deposits, and responding to customer correspondence.Key Responsibilities:Operate commercial payment processing machines to image incoming...

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service . GILA is a wholly owned subsidiary of Navient Corporation. Headquartered in...

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service . GILA is a wholly owned subsidiary of Navient Corporation. Headquartered in...

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation....

  • Operations Support Specialist II

    4 weeks ago

    MOORESTOWN, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation....

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation....

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation....

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, United States Navient Solutions, LLC Full time

    Navient Business Processing Group LLC Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of...

  • Operations Support Specialist II

    2 weeks ago

    Moorestown, NJ, United States Navient Full time

    Founded in 1991,  Gila  offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service . GILA is a wholly owned subsidiary of  Navient Corporation....

  • Behavior Support Specialist

    6 months ago

    Moorestown, United States Community Options Full time

    Description Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.  We are seeking a Full-Time Behavior Support Specialist  to provide support in Moorestown, NJ to help effectively support individuals with intellectual and developmental disabilities. The Behavioral Support...

  • Operations Support Specialist II

    1 week ago

    Moorestown, NJ, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service . GILA is a wholly owned subsidiary of Navient Corporation. Headquartered in...

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, NJ, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation. Headquartered in...

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, NJ, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation....

  • Operations Support Specialist II

    4 weeks ago

    Moorestown, NJ, United States Navient Full time

    Founded in 1991, Gila offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. GILA is a wholly owned subsidiary of Navient Corporation....

  • Product Support Specialist

    3 weeks ago

    Moorestown, United States Employment Solutions of New York, Inc. Full time

    Job Overview:We are seeking a dedicated Product Support Specialist to provide top-notch support to city staff and fee collection terminal owners through live chat, email, and phone.Key Responsibilities:Troubleshoot issues for equipment owners, responding promptly to inbound multi-channel support requests from customers and distributors.Investigate and...

  • Warehouse Operations Specialist

    3 weeks ago

    Moorestown, United States Paragon Staffing, LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Warehouse Operations Specialist to join our team at Paragon Staffing, LLC. As a key member of our warehouse team, you will be responsible for ensuring the efficient and accurate processing of orders, inventory management, and maintaining a safe and clean working environment.Key...

  • Operations Coordinator

    4 weeks ago

    Moorestown, United States EXCALIBUR HEALTHCARE PA Full time

    Job DescriptionWe are seeking an Operations Specialist to perform clerical and administrative functions in order to drive company success.Key Responsibilities:Draft correspondences, proposals, and other formal documentsCoordinate and create physician schedulesProvide emergency response coordinationWork with IT services for support and new client...

  • Financial Operations Specialist

    4 weeks ago

    Moorestown, United States Posternock Apell, P.C. Full time

    Job OverviewPosternock Apell, P.C. is seeking a skilled Part-Time Bookkeeper to maintain financial records, process accounts payable and receivable, and reconcile bank statements. As a crucial member of our team, you will contribute to the smooth financial operations of our firm, allowing us to better serve our clients.We offer a competitive hourly salary...

  • Product Support Specialist

    1 month ago

    Moorestown, United States Employment Solutions of New York, Inc. Full time

    Job Overview:We are seeking a dedicated and experienced Product Support Technician to join our team at Employment Solutions of New York, Inc. In this role, you will provide top-notch support to external customers, assisting them with a range of inquiries related to equipment and software.Key Responsibilities:Deliver Exceptional Support: Provide timely and...

  • Clinical Dental Support Specialist

    5 days ago

    Moorestown, United States Optimum Oral Surgery Full time

    Job DescriptionWe are a leading oral surgery practice seeking a detail-oriented and compassionate team player to assist our surgeons in delivering exceptional patient care.As a key member of our team, the Surgical Dental Assistant will perform a variety of critical tasks to ensure seamless surgical procedures and optimal patient outcomes.Role and...