IT Engineer IV

Our client is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At our client, we hire good people for a brighter tomorrow. We are actively hiring for an IT Engineer IV Join us and support our client in achieving our goals.
This role is based out of Glendale, AZ and will be required to travel to our data center locations.
Your Role:
The IT Engineer IV is responsible for providing senior level expertise on decisions and priorities system enhancements (software and hardware updates) that will improve the performance and reliability of the system. The role will facilitate the establishment and implementation of standards and guidelines that guide the design of technology solutions including implementing solutions requiring integration of multiple platforms, operating systems and applications across the enterprise.
Additionally, this role will develop solutions to resolve highly complex technical and business issues. The incumbent will be recognized expert in systems administration who provides guidance and internal consulting expertise toward integration multiple systems. Lastly, may provide guidance/training to other staff, while developing and maintaining product lifecycles for enterprise level software and hardware.
Your work:
•Directs others in performing capacity and resource planning, assesses risks, and creates contingency plans for high complexity systems.
•Responsible for significant contributions to enterprise wide planning efforts.
•Performs design and engineering relating to operations, installation, and/or maintenance of highly complex IT infrastructure such as telecom/data networks, servers, data center physical infrastructure, and information security deployed in local, off-site and/or remote locations.
•Responsibilities include, but are not limited to, the configuration, deployment, testing, maintenance, monitoring and trouble-shooting of infrastructure components to provide a secure, high performance environment.
•May also provide consulting for highly complex application development, database design, network, and/or platform (operating system) efforts, helping project teams comply with enterprise and IT standards and policies, industry regulations, and best practices.
•Provides technical leadership in the design, development and deployment of software and hardware solutions.
•Tracks industry trends and maintains knowledge of new technologies to better serve the enterprise's needs.
•Makes contributions strategy and system deployment consistent with company objectives and generally accepted principles.
•May serve as technical lead, for the resolution of highly complex problems.
•Contributes to the development of procedures and process for routine tasks.
•Facilitates the establishment and implementation of standards and guidelines for technology solutions within his or her area of expertise.
•This includes implementing solutions requiring integration of multiple platforms, operating systems and/or applications across the enterprise.
•Ensures efficient and reliable functioning of integrated systems.
•Reviews current and proposed business practices for management, backup, recovery, archival technology and procedures.
•Develops and implements changes though normal change control processes.
•May direct others in accomplishing needed activities.
•Creates, updates, maintains technical documentation such as detail drawings of routing and other key data for electrical power, network, telephony, HVAC
and related systems for the operation of data centers and offices, standards for all network/telecom systems and environments, as well as communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations.
•Participates in rotating on-call support. Responsible for resolution of service outages and other service problems during an on-call period.
•On call may occur during standard or non-standard business hours.
What would make us excited about you?
•Project leadership ability including mapping out technical and business dependencies, milestones and timelines.
•QA/Test experience
•Will be working in a collaborative team environment with a professional, business-focused demeanor and courteous manner towards clients, partners and peers.
•Contribute to product development, written proposals and develop technical documentation including conducting workshops, seminars, training sessions and public presentations.
•Provide in-depth technical expertise on large-scale projects for enterprise class clients.
•Deliver high-quality solutions to ensure our customer investment in technology is consistent with their business objectives.
•Bachelor's degree in related area (Computer Science, Information Systems, or related technical discipline) or an equivalent combination of education and experience.
•Shows respect for differences through excellent communication skills with people from an array of backgrounds.
•Preferred qualifications
•Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. CSAA IG is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if you meet most of the requirements (not all) and this is a role that would make you excited to come to work every day.
CSAA IG Careers
At CSAA IG, we're proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
Join us if you...
•BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
•COMMIT to being there for our customers and employees.
•CREATE a sense of purpose that serves the greater good through innovation.