Customer Experience
4 weeks ago
Description At Emprise Bank, everything we do is focused on advancing the neighborhoods, businesses, and people in our communities. We proudly work to provide extraordinary customer service and products to help our customers achieve their goals. We are currently seeking an Account Expert to join our Customer Experience team in Wichita, KS. As an Account Expert in our Contact Center, you will have the opportunity to provide administrative support, technical and professional work for our core bank function. This position is responsible for customer service, managing customer requests, electronic communication, account support, and consultative selling. A successful candidate will have: Exemplary customer service experience Confident and articulate communications skills Initiative and strong work ethic Problem resolution skills Strong attention to detail An understanding of and commitment to our values Attitude and aptitude to engage in continuous development Essential functions of the role: Provide technical support for customers on account inquiries Monitor, process, and complete transactions and appropriate documentation per customers request Monitor electronic communication from multiple digital channels Effectively apply product and market knowledge to create solutions for customer objectives Requirements High school diploma or equivalent required 2+ years of customer service experience required 1+ years of bank experience required Previous sales experience required Proficiency with large server based applications and Microsoft Office products preferred Hours: 40 hours - any shift during that time Monday - Friday: 7:30 AM - 8:05 PM (hours will vary) Saturday: 8:30 AM - 2:00 PM (Rotating) Benefits In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply. To learn more, please visit our website at www.emprisebank.com. Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace. Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.
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Customer Experience Specialist
1 month ago
Wichita, Kansas, United States Emprise Bank Full timeJob Title: Customer Experience SpecialistWe are seeking a highly skilled Customer Experience Specialist to join our team at Emprise Bank. As a key member of our Customer Experience team, you will be responsible for delivering exceptional customer service and support across all touchpoints and communication methods.Key Responsibilities:Engage customers in a...
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Customer Experience Specialist
2 weeks ago
Wichita, Kansas, United States Emprise Bank Full timeJob Title: Customer Experience SpecialistAt Emprise Bank, we are committed to delivering exceptional customer experiences that exceed our customers' expectations. We are seeking a highly skilled Customer Experience Specialist to join our team in Wichita, KS.Key Responsibilities:Engage customers in a personalized experience across all touchpoints and...
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Customer Experience Specialist
2 weeks ago
Wichita, Kansas, United States Emprise Bank Full timeJob OverviewAt Emprise Bank, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As an Account Expert, you'll play a vital role in providing administrative support, technical expertise, and professional work for our core bank function.This is a unique opportunity to join our Customer Experience team in...
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Customer Experience Specialist
2 weeks ago
Wichita, Kansas, United States Emprise Bank Full timeCustomer Experience Role at Emprise BankWe are seeking a skilled Customer Experience professional to join our team at Emprise Bank. As an Account Expert, you will play a vital role in providing exceptional customer service, managing customer requests, and delivering administrative support to our core bank function.Key Responsibilities:Provide technical...
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Customer Experience Specialist
2 weeks ago
Wichita, Kansas, United States Emprise Bank Full timeCustomer Experience Role at Emprise BankAt Emprise Bank, we're dedicated to advancing the neighborhoods, businesses, and people in our communities. We strive to provide exceptional customer service and products to help our customers achieve their goals.Key Responsibilities:Provide technical support for customers on account inquiriesMonitor, process, and...
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Customer Experience Specialist
2 weeks ago
Wichita, Kansas, United States Emprise Bank Full timeAt Emprise Bank, we're committed to delivering exceptional customer experiences. As an Account Expert, you'll play a crucial role in providing administrative support, technical expertise, and professional work for our core bank function. Your responsibilities will include customer service, managing customer requests, electronic communication, account...
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Customer Experience Representative
6 days ago
Wichita, Kansas, United States Crystal McEachern Insurance Agency, Inc. Full timePosition Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences, forging enduring relationships, and proactively following up to ensure continued satisfaction.Key...
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Customer Experience Ambassador
2 weeks ago
Wichita, Kansas, United States Swig Maize Full timeJob OverviewWe're seeking a talented and enthusiastic individual to join our Swig Maize team as a Daytime Team Member. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and helping us achieve our mission of spreading happiness in a cup.ResponsibilitiesProvide top-notch customer service, ensuring every...
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Customer Experience Ambassador
5 days ago
Wichita, Kansas, United States Dave & Buster Full timeJob Title: Customer Experience AmbassadorJob Summary:As a Customer Experience Ambassador at Dave & Buster's, you will be responsible for delivering an unparalleled guest experience through exceptional communication and service skills. You will be the first point of contact for our guests, ensuring a positive and welcoming experience from the moment they...
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Customer Experience Ambassador
5 days ago
Wichita, Kansas, United States Dave & Buster Full timeJob Title: Customer Experience AmbassadorJob Summary:At Dave & Buster's, we're looking for a Customer Experience Ambassador to join our team. As a Customer Experience Ambassador, you will be responsible for delivering an unparalleled guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all-out...
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Customer Experience Ambassador
2 weeks ago
Wichita, Kansas, United States Nothing Bundt Cakes Full timeBring Joy to Our GuestsAt Nothing Bundt Cakes, we're on a mission to spread happiness and make every celebration sweeter. As a Guest Service Representative, you'll play a vital role in creating an unforgettable experience for our guests. Your warm smile, attentive service, and passion for making others happy will make all the difference.What You'll Do:Help...
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Customer Experience Ambassador
2 weeks ago
Wichita, Kansas, United States Nothing Bundt Cakes Full timeBe a Part of Something SweetAt Nothing Bundt Cakes, we're on a mission to spread joy and make every celebration special. As a Guest Service Representative, you'll be the face of our bakery, ensuring every guest feels welcome and valued. You'll be the expert in helping customers choose the perfect cake for their occasion, and you'll make sure every order is a...
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Customer Experience Representative
3 months ago
Wichita, United States Boot Barn Full timeBoot Barn - 6501 West Kellogg [Customer Service Representative] As a Customer Experience Representative at Boot Barn, you'll: Provide information to customers in response to inquiries about products and services; Receive, document and resolve customer complaints; Be responsible for the day-to-day processing and troubleshooting of E-Commerce Customer...
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Customer Experience
3 months ago
Wichita, United States Emprise Bank Full timeWe are currently seeking a Card Expert to join our Customer Experience team in Wichita, KS. As a Card Expert in our Contact Center you will have the opportunity to provide administrative support, technical and professional work for our core bank func Customer Experience, Expert, Technical Support, Customer Service, Experience, Retail, Banking
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Customer Experience
2 months ago
Wichita, United States Emprise Bank Full timeAt Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals. We are currently seeking a Card Expert to join our Customer Experience team in Wichita, KS. As a Card Expert in our Contact Center you will have the opportunity to provide...
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Customer Experience
4 months ago
Wichita, United States Emprise Bank Full timeAt Emprise Bank, everything we do is focused on advancing the neighborhoods, businesses, and people in our communities. We proudly work to provide extraordinary customer service and products to help our customers achieve their goals. We are currently seeking an Account Expert to join our Customer Experience team in Wichita, KS. As an Account Expert in our...
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Retail Customer Experience Coordinator
2 weeks ago
Wichita, Kansas, United States Marshalls Full timeJob SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our front-of-store team, you will be responsible for promoting an excellent customer experience, leading by example, and maintaining a clean and organized store.Key Responsibilities:Creates a positive...
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Retail Customer Experience Coordinator
2 weeks ago
Wichita, United States Marshalls Full timeAll 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...
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Customer Experience Representative
2 weeks ago
Wichita Falls, Texas, United States Wingstop Restaurants Full timeAs a Customer Experience Representative at Wingstop Restaurants, you will be the face of our brand, delivering exceptional service to our guests. Your responsibilities will include:Key Responsibilities:Providing authentic, positive, and genuine experiences to our guestsInteracting with guests by greeting them, answering the phone, and taking and delivering...
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Insurance Customer Service Representative
3 days ago
Wichita, Kansas, United States MCI Careers Full timeAbout the RoleThis role requires you to interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.Key Responsibilities:Handle inbound and outbound contacts in a courteous, timely, and professional mannerUtilize knowledge base and training to accurately answer customer...