Parts Department Counter Sales

2 months ago

Johnson City, United States Alrvsales Full time

Description Come join our family A & L RV SALES is a family owned and operated RV dealership with 8 locations across 4 states. We offer a great work environment, training and ongoing support. We invest in your long term success at A & L RV Sales. Check us out Currently looking to add a product specialist advisor who will work directly with our customers to determine specialized product needs and services and provide price estimates for designated installations prior to scheduling appointments. The product specialist is a member of the Parts Sales team and works collaboratively with the service team to ensure a high level of customer service satisfaction. Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more Requirements General Functions and Scope: Responsible for working directly with customers to determine specialized product needs and services. Works collaboratively with the service team to endure a high level of customer satisfaction. Essential Functions: Daily interaction with customers to promote specialized product needs and installations. Review each job for proper sizing, colors, placement, and prior to scheduling job for installation.Maintain and update prepayment logs and keep customers apprised of work progress. Schedule installation appointments with designated service staff members. Monitor daily parts traffic and receive parts for installations. Inspect vehicle to ensure proper parts are ordered. Examines returned parts for defects and secures an exchange if needed. Provide excellent overall customer service. Maintain a safe and clean work area for customers and coworkers. May cross train to perform other duties as necessary. Nothing contained herein shall be deemed to limit the duties of the position to the examples contained herein. Knowledge, Skills, and Abilities:

· Ability to work daily on a computer and perform internet searches as needed. · Excellent organization and follow up skills are required. · Knowledge of Service Department procedures and policies preferred. Education and Experience Requirements: · High school diploma or equivalent preferred. · Minimum one year of sales experience preferred. · Minimum one year of previous RV or camping product preferred. · A valid driver license with good driving record. Physical Requirements: · Store environment requiring prolonged sitting/standing and working on a computer. · Ability to lift up to 25lbs and/or move up to 50lbs with assistive devices. · Periods of standing, stooping, crawling, and bending. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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