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Parts Counter Sales
4 months ago
JOB DESCRIPTION
JOB TITLE: Inside Parts Counter Sales Representative
JOB REPORTS TO: Parts Manager
EXEMPT OR NON-EXEMPT: Exempt
FULL-TIME OR PART-TIME: Full Time
JOB SUMMARY:
POSITION WITH PRIMARY RESPONSIBILITY FOR SALES AND CUSTOMER SERVICE FOR INSIDE PARTS SALES.
ESSENTIAL JOB FUNCTIONS:
Counter/Phone Sales
Meet sales and gross profit margin goals
Order parts according to dealership procedures
Maintain special order parts for service department
Resolve customer problems and maintain excellent customer service
Maintain a clean and safe work area
Ongoing OEM training to stay current with parts changes
Provide written quotes to customers as needed.
QUALIFICATIONS:
High school diploma or GED
MACHINES/TOOLS/EQUIPMENT:
Computer, basic office equipment (copier, calculator, fax, etc.)
WORKING CONDITIONS:
Primarily a warehouse environment with varying temperatures
PHYSICAL REQUIREMENTS:
SITTING/STANDING/WALKING REQUIREMENTS:
Total hours of sitting at one time - 1 hour
Total hours of sitting in a typical workday – 3 hours
Total hours of standing at one time – 1 hour
Total hours of standing in a typical workday – 3 hours
Total hours of walking at one time – 0 hours
Total hours of walking in a typical workday – 2 hours
TALKING/HEARING/VISION REQUIREMENT:
Talking – Person to person and on the phone
Hearing – In person, on the phone and in a group setting
Vision – Near and depth perception
PUSHING/PULLING/LIFTING/CARRYING REQUIREMENT:
INSIDE SALES PERSONS ARE REQUIRED TO MOVE PARTS BY EITHER CARRYING THEM OR USING A CART, FORKLIFT OR HAND CART.
Typical weight is 1 pound and the maximum weight is 50 pounds
Typical distance is 25 feet
Frequency is 1 to 5 times in one day
Duration of 3 minutes
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