Customer Credit
1 month ago
Now Hiring a Customer Credit & Returns Specialist
This position offers competitive pay, extensive benefits, and opportunity for growth
Job Description:
+ Generate daily Customer Service reports to track inventory return issues that require further investigation
+ Credit customers accounts for defective, damaged, or missing merchandise and expedite replacement orders
+ Work closely with warehouse management staff to research customer shortage claims
+ Process credit claims for shipping companies (UPS, FedEx, etc.) regarding damaged and missing merchandise
+ Take ownership of all processes and manage projects and customer issues through to final resolution
+ Receive cross training and act as a backup to other positions within the Credit and Customer Service Departments to provide support as needed
Skills & Qualifications:
+ 1-2 years of similar experience
+ Excellent communication skills (both written and verbal)
+ Organized and detail oriented
+ Strong time management and follow-up skills
+ Creative problem solving skills to analyze and resolve issues
+ Ability to handle and prioritize multiple tasks effectively
+ Proficiency in all Microsoft Office programs
For immediate consideration, please apply directly to this job posting and email your resume to amacchia@actalentservices.com
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
+ Hiring diverse talent
+ Maintaining an inclusive environment through persistent self-reflection
+ Building a culture of care, engagement, and recognition with clear outcomes
+ Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
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