FT Customer Service Team Member 6am-2pm

2 months ago

Batavia, United States Clark Holdings Inc. Tim Hortons Full time

We are searching for friendly and energetic full-time Customer Service Team Member to join our Tim Hortons team at 204 Oak St in Batavia, NY on the Morning shifts (6am-2pm) & (7am-3pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success.

In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills.

Job Description

Hospitality & Customer Service:

  • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.
  • Ensure coffee and products are always fresh and accurate by following our REV procedures.
  • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
  • Enhance the customer experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
  • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer.
  • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.
  • Maintain speed of service targets by working efficiently and meeting customers' needs.
Restaurant Operations:
  • Adhere to all operational standards and guidelines for product preparation.
  • Prepare all products accurately by following the order monitor.
  • Communicate showcase and product needs to ensure availability for customers.
  • Regularly monitor and record temperatures of required products.
  • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods.
Policies & Procedures:
  • Follow all restaurant policies, procedures, and standards.
  • Practice proper hand washing techniques and adhere to sanitation guidelines.
  • Complete all sanitation tasks as outlined.
Health & Safety:
  • Work in compliance with occupational health and safety legislation.
  • Follow safe work practices and procedures.
  • Use required personal protective equipment.
  • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.
  • Operate equipment and machinery safely to ensure the well-being of everyone.
Qualifications:
  • Excellent customer service skills with a friendly and welcoming attitude.
  • Ability to work in a fast-paced environment with a sense of urgency.
  • Strong communication and interpersonal skills.
  • Ability to work on a team and with multiple employees.
  • Attention to detail and ability to accurately process orders.
  • Willingness to assist with training new employees.
Physical Requirements:
  • Frequent reaching and manual dexterity.
  • Continuous standing on tiled surfaces.
  • Use of headset for order processing at the drive-thru.
  • Ability to stand for long periods.
  • Frequent walking and occasional lifting of supplies/products.
  • Exposure to cold and high heat temperatures.
Other:
  • Regular and predictable attendance is an essential function of this job.
  • Working with multiple employees, serving & preparing a variety of food and beverages for customers, and interacting directly with customers and other employees is an essential function of this job.

NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed.

Clark-Lumberg Associates LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

  • FT Customer Service Team Member 6am-2pm #1557

    2 weeks ago

    Batavia, United States Clark Holdings Inc. Tim Hortons Full time $15 - $16

    Job DescriptionJob DescriptionWe are searching for friendly and energetic full-time Customer Service Team Member to join our Tim Hortons team at 204 Oak St in Batavia, NY on the Morning shifts (6am-2pm) & (7am-3pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you...

  • FT Customer Service Team Member 6am-3pm

    3 months ago

    Batavia, United States Clark Holdings Inc. Tim Hortons Full time

    We are searching for friendly and energetic full -time Customer Service Team Members to join our Tim Hortons team at 20 Main St, in Batavia, NY on the morning shift (6am-3pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that...

  • PT Customer Service Team Member 2pm-10pm

    3 months ago

    Batavia, United States Clark Holdings Inc. Tim Hortons Full time

    We are searching for friendly and energetic part -time Customer Service Team Members to join our Tim Hortons team at 8400 Lewiston Rd in Batavia, NY on the Evening shift between (2pm-10pm) including a weekend day. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing...

  • FT Customer Service Team Member 12pm-8pm

    2 months ago

    Batavia, United States Clark Holdings Inc. Tim Hortons Full time

    We are searching for friendly and energetic full-time Customer Service Team Member to join our Tim Hortons team at 204 Oak St in Batavia, NY on the Evening shifts (12pm-8pm) & part-time (2pm-8pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing...

  • FT Customer Service Team Member 12pm-8pm #1557

    2 weeks ago

    Batavia, United States Clark Holdings Inc. Tim Hortons Full time $15 - $16

    Job DescriptionJob DescriptionWe are searching for friendly and energetic full-time Customer Service Team Member to join our Tim Hortons team at 204 Oak St in Batavia, NY on the Evening shifts (12pm-8pm) & part-time (2pm-8pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests...

  • FT Customer Service Team Member 5am-1pm

    3 weeks ago

    Batavia, United States Clark Holdings Inc. Tim Hortons Full time

    We are searching for friendly and energetic full-time Customer Service Team Members to join our Tim Hortons team at 8400 Lewiston Rd in Batavia, NY on the Morning shift between (5am-1pm) including a weekend day. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality...

  • FT Customer Service Team Member 5am-1pm #3465

    3 weeks ago

    Batavia, United States Clark Holdings Inc. Tim Hortons Full time $15 - $16

    Job DescriptionJob DescriptionWe are searching for friendly and energetic full-time Customer Service Team Members to join our Tim Hortons team at 8400 Lewiston Rd in Batavia, NY on the Morning shift between (5am-1pm) including a weekend day. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter,...

  • Team Member: Customer Service Representative

    7 hours ago

    Batavia, New York, United States Taco Bell Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Team Member to join our team at Taco Bell. As a Food Service Champion, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.ResponsibilitiesProvide friendly and helpful service to customers and colleaguesMeet customer needs...

  • Service Team Member

    2 weeks ago

    Batavia, United States Michaels Stores Full time

    Store - BATAVIA, NY - Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughou Team Member, Customer Service, Retail, Merchandise, Store

  • FT Customer Service Team Member7am-3pm #7475

    2 weeks ago

    Batavia, United States Clark Holdings Inc. Tim Hortons Full time $15 - $16

    Job DescriptionJob DescriptionWe are searching for friendly and energetic full -time Customer Service Team Members to join our Tim Hortons team at 20 Main St, in Batavia, NY on the morning shift (7am-3pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are...

  • Service Team Member

    2 weeks ago

    Batavia, Illinois, United States Domino's Franchise Full time

    Join Our Team as a Customer Support SpecialistWe are seeking a dedicated Customer Support Specialist to provide exceptional service to our valued clients. This role involves a range of responsibilities aimed at ensuring customer satisfaction. Below are the key duties associated with this position:Engage directly with customers through various channels...

  • PT Customer Service Team Member 7am-3pm

    3 weeks ago

    Batavia, United States Clark Holdings Inc. Tim Hortons Full time

    We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 8400 Lewiston Rd in Batavia, NY on the Morning shift between (7am-3pm) including a weekend day. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality...

  • PT Customer Service Team Member 7am-3pm #3465

    3 weeks ago

    Batavia, United States Clark Holdings Inc. Tim Hortons Part time $15 - $16

    Job DescriptionJob DescriptionWe are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 8400 Lewiston Rd in Batavia, NY on the Morning shift between (7am-3pm) including a weekend day. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter,...

  • Industrial Electrician

    4 months ago

    Batavia, United States DS Containers Full time

    Job DescriptionJob DescriptionAT DS CONTAINERS, THESE ARE OUR CORE VALUES: Integrity with all our investors, employees, suppliers, and customers. Customer orientation on the part of every employee. Quality designed into our process and practiced in everything we do. The use of technology to enhance productivity and customer satisfaction and control costs....

  • Customer Service Representative

    6 days ago

    Batavia, Illinois, United States Blue Wave Products. Full time

    Job DescriptionCompany OverviewBlue Wave Products is a leading manufacturer and importer of home and leisure products, serving a diverse customer base of prominent retailers in the US and Canada. Our company supports over 2,500 SKUs across four main product categories: Pool & Leisure, Indoor and Outdoor Games, Infrared Saunas, and Patio Furniture. Based in...

  • Catering Team Member

    7 days ago

    Batavia, New York, United States AVI Foodsystems, Inc. Full time

    About AVI Foodsystems, Inc.AVI Foodsystems, Inc. is a leading provider of comprehensive food services, renowned for its commitment to quality, freshness, and exceptional customer experience.Job SummaryWe are seeking a highly motivated and organized Catering Team Member to join our team at Genesee Community College. As a Catering Team Member, you will be...

  • CiCi's Pizza Team Member

    3 months ago

    Batavia, United States PFEIFFER AND SQUIBB INTERESTS EASTGATE LLC Full time

    A job with CiCi's is the perfect slice of employment life. Be sure to pick up the CiCi's Pizza application and get started on your next career move.Buffets are some of American's favorite kind of restaurants; add in pizza and you've got a winning combination. That's exactly what CiCi's Pizza has done. With an eclectic selection of pizza and pizza-inspired...

  • Customer Service Representative

    2 weeks ago

    Batavia, Illinois, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service:...

  • Team Member

    4 weeks ago

    Batavia, United States Baskin Robbins Full time

    Start At $16 Per HourOverviewA Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.  Responsibilities Include:Follow Brand standards, recipes and systemsFollow food...

  • Team Member

    3 months ago

    Batavia, United States beBee S US Full time

    OverviewA Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.  Responsibilities Include:Follow Brand standards, recipes and systemsFollow food safety standardsPrepare...