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Customer Service Representative

1 week ago

Batavia, New York, United States Crosby's Full time

We are looking for a dynamic and customer-focused individual to join our team as a Sales Associate at Crosby's.

Crosby's is a leading food retailer with a commitment to providing exceptional customer service. As a Sales Associate, you will play a vital role in delivering this commitment by ensuring that every customer leaves the store feeling valued and satisfied.

Key Responsibilities:

  • Greet and assist customers in a friendly and helpful manner
  • Operate cash registers and handle transactions accurately
  • Stock and replenish shelves, coolers, and displays with merchandise
  • Maintain cleanliness and organization of the store, including sweeping, mopping, and dusting
  • Monitor and maintain inventory levels, notifying management when stock is low
  • Follow store policies and procedures regarding sales, refunds, and exchanges
  • Keep track of expiration dates on perishable items and remove expired products from shelves
  • Provide product information and recommendations to customers as needed

Requirements:

  • High School Diploma or equivalent preferred
  • 18 years of age preferred
  • Experience Preferred

Benefits:

  • 20% employee discount
  • Paid Time Off
  • 401K
  • Referral Bonus - $250 plus a free pizza
  • Opportunities for career advancement
  • Employee Assistance Program - Company Paid

Salary: $16.75/hr & up (based on experience)