Business Technical Analyst
3 weeks ago
Location(s):
Oak Brook, IL; Tempe, AZ; Tampa, FL
The Business Technical Analyst will work with various teams and stakeholders on a national training program to perform detailed requirements analysis, document processes, troubleshoot field issues, and ensure that client needs are met. The ideal candidate will have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
Responsibilities:
Perform requirements analysis.
Lead ongoing reviews of business processes and develop optimization strategies.
Stay up-to-date on the latest processes and IT advancements to automate and modernize systems.
Conduct meetings and presentations to share ideas and findings.
Effectively communicate insights and plans to cross-functional team members and management.
Serve as a liaison between stakeholders and users.
Monitor deliverables and ensure timely completion of projects.
Solve defined problems and escalate potential problems as needed.
Team with instructors and facilitators for in-person classes.
Contribute to the overall team by participating in cross functional teams working with support, deployment, and training.
Participate with other internal teams to troubleshoot client field issues with POS and Back Office Systems.
Provide input to improve current processes and offer/execute potential solutions.
Work with lab manager to keep training labs in optimal condition.
Partner with client stakeholders by attending and participating in client meetings and report back to keep program current on client direction and needs.
Qualifications:
Bachelor’s Degree in Business, Computer Science, or related field and/or relevant work experience
Industry Certification a plus – ITIL, CSM, PMP, etc.
5+ years of IT experience, with 3+ years as a Business Technical Analyst
Strong desire to research available information to increase knowledge of working systems as to become a subject matter expert on topics of importance to the program
Ability to document processes, systems, and directions for troubleshooting, installations, and product testing
Proven track record in working on enterprise-level large projects
Exceptional analytical and conceptual thinking skills
Excellent written and verbal communication skills with experience creating detailed reports and giving presentations
Experience in process definition, documentation, and continuous improvement initiatives
Ability to interact with and manage both local and virtual project teams
Knowledge of SDLC, application integration principles, standards and methods
Expert knowledge of the MS Office Suite – Project, Visio, Word, Excel
Basic understanding of PowerShell scripting to analyze and improve existing scripts as well as create new scripts as needed
Working knowledge of Smartsheets
#J-18808-Ljbffr
-
Technical Support Analyst
3 days ago
Tempe, United States Clarivate Full timeWe have an exciting opportunity available for a Technical Support Analyst to join our growing Support Team Customer Care at Clarivate. This is an amazing opportunity to work in a team of Innovative product experts. We have a great skill set in knowledge-centered technical support in the library industry and we would love to speak with you if you have skills...
-
Technical Support Analyst
2 days ago
Tempe, United States Clarivate Full timeWe have an exciting opportunity available for a Technical Support Analyst to join our growing Support Team Customer Care at Clarivate. This is an amazing opportunity to work in a team of Innovative product experts. We have a great skill set in knowledge-centered technical support in the library industry and we would love to speak with you if you have skills...
-
Business Analyst
1 month ago
Tempe, United States Diverse Lynx Full timeJob Title: Business Analyst Location: Tempe, AZ - USA Duration: Long Term Contract Technical/Functional Skills: Strong problem solving skills Strong analytical, research and attention to details skills Excellent verbal and written communication skills Excellent inter-personal skills Able to work independently Manage multiple tasks or projects Extensive...
-
Business Analyst
7 days ago
Tempe, United States Global Payments (Beamery) Full time**Description**: **Summary of This Role**: Analyzes business problems to be solved with automated systems. Formulates and defines automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provides technical expertise in identifying, evaluating and developing systems and...
-
Business Integration Analyst
4 weeks ago
Tempe, United States Zenith Services Full timeThe primary purpose of this position is to execute Customer Business Integrations for customers agreeing to work with client standard integrations. Enabling Data Access to customers and 3rd Party Software Companies to meet specific business needs via File transfers and other related IT Function solutions available to existing customers. This role will...
-
Business Analyst Iv
1 month ago
Tempe, United States Global Payments (Beamery) Full time**Description**: **What Part Will You Play?**: - Works on multiple medium and high complexity projects and programs from a business solution and design perspective and mentors lower level Web Product Analysts, drafts and reviews the solutions documentation, collaborates with QA resource, developers and technical teams. - Serves as Subject Matter Expert,...
-
Business Analyst
7 days ago
Tempe, United States Global Payments Full timeEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....
-
Business Analyst
2 weeks ago
Tempe, United States Arizona State University Full timeWould you like to join an exciting, innovative organization where you can feel inspired and empowered to be creative and contribute to solutions that improve the world? Consider joining the Knowledge Enterprise at ASU! We are currently seeking a **Business Analyst **to join the Operations Project Management Office. In this position you will analyze business...
-
Business Analyst- Default Systems
2 weeks ago
Tempe, United States Shellpoint Mortgage Servicing Full timeWho we areShellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners' mortgage...
-
Business Analyst- Default Systems
2 days ago
Tempe, United States Shellpoint Mortgage Servicing Full timeWho we areShellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners' mortgage...
-
Business Intelligence Analyst Intern
1 month ago
Tempe, United States Gen Full timeBusiness Intelligence Analyst Intern - CDO Data Consumption Team Duration: 3 Months This is an excellent opportunity to join our CDO data consumption team as a BI Analyst Intern and work on a high-impact business enablement project. This is a great opportunity in shaping the self-serve data product, focusing on the essential business performance KPIs...
-
Business Intelligence Analyst Intern
2 days ago
Tempe, United States Gen Full timeBusiness Intelligence Analyst Intern - CDO Data Consumption Team Duration: 3 Months This is an excellent opportunity to join our CDO data consumption team as a BI Analyst Intern and work on a high-impact business enablement project. This is a great opportunity in shaping the self-serve data product, focusing on the essential business performance KPIs...
-
Business Analyst
2 weeks ago
Tempe, United States NewRez LLC Full timeWho We Are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’...
-
Business Analyst
1 week ago
Tempe, United States Visual Vault Full timeSoftware Implementation Business AnalystOverview:VisualVault is a Global Enterprise SaaS platform that leads the industry in high-volume, multi-tenant business process automation. Join our dynamic team and leverage cutting-edge tools, software patterns, and industry best practices to deliver innovative solutions across various business models.As a Software...
-
Principal IT Technical Analyst
1 month ago
Tempe, United States Medtronic Full timeThe person in this role will work from the Medtronic facility located in Tempe, AZ. **CAREERS THAT CHANGE LIVES** The Medtronic Technology Development Center, based in Tempe, Arizona, specializes in the manufacturing of micro-electronics and sensors. As the onsite Principal IT Technical Analyst, you will play a critical role in the conception, design,...
-
Business Analyst- Default Systems
7 days ago
Tempe, United States Shellpoint Mortgage Servicing Full timeWho we are Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners' mortgage...
-
Business Analyst- Default Systems
2 days ago
Tempe, United States NewRez LLC Full timeWho we are Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners' mortgage...
-
Business Systems Analyst I
1 week ago
Tempe, United States Iridium Satellite Full timeBusiness Systems Analyst I Job Locations US-AZ-Tempe | US-VA-McLean Job ID 2024-3593 Category Information Technology Worker Category Regular Full-Time[F] Company Overview Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For...
-
Business Systems Analyst I
8 hours ago
Tempe, United States Iridium Satellite Full timeBusiness Systems Analyst I Job Locations US-AZ-Tempe | US-VA-McLean Job ID 2024-3593 Category Information Technology Worker Category Regular Full-Time[F] Company Overview Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For...
-
Business Systems Analyst I
7 days ago
Tempe, United States Iridium Satellite Full timeCompany Overview: Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridiums unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of...
