Business Analyst

2 weeks ago

Tempe, United States Arizona State University Full time

Would you like to join an exciting, innovative organization where you can feel inspired and empowered to be creative and contribute to solutions that improve the world? Consider joining the Knowledge Enterprise at ASU We are currently seeking a **Business Analyst **to join the Operations Project Management Office.

In this position you will analyze business systems and user needs for a core functional area and recommend solutions to improve processes and workstreams. This position will serve as the liaison between the business organization and the technology team to design new solutions as well as troubleshoot existing issues. You will identify requirements and specifications as well as develop and execute test plans as you work with teams to build, test, and implement solutions for our customers.
Working at ASU comes with more than just the pride of belonging to the most innovative school in the nation. An equal opportunity employer, we provide an environment for team members to grow both personally and professionally and offer a range of competitive benefits to ensure that you and your family receive the support you deserve.

**Job Family**
- Information Technology

**Department Name**
- Operations PMO

**Full-Time/Part-Time**
- Full-Time

**VP Code**
- KNOWLEDGE ENTERPRISE DEV

**Scope of Search**
- Open

**Grant Funded Position**
- This is not a grant funded position and is not contingent on future grant funding.

**Salary Range**
- $54,375 - $75,000 per year; DOE

**Close Date**
- 27-May-2024

**Category**
- 02

**Essential Duties**
- Manages projects for a core functional area.
- Performs requirements analysis by conducting SME (client) interviews, requirements meetings, surveys, document analysis, business process descriptions, use cases, scenarios, and workflow analysis.
- Analyzes existing business processes.
- Informs requirements and solutions to automate workflows and business processes.
- Effectively communicates customer needs and requirements to cross-functional team members and management.
- Writes business process documentation, creates business requirements documents, technical specifications and risk analysis for assigned projects; Under the direction of Project Manager, conduct meetings and presentations to review and validate findings.
- Works closely with clients and Facilitates decision-making by communicating across project teams and functional areas.
- Ensure solutions meet business needs and requirements through traceability and testing.
- Creates user acceptance test cases and facilitates/ assists user acceptance testing. Work with Project manager and stakeholders to manage issues and risks, prepare and maintain implementation plans.
- Serves as liaison between the functional project team, the technology support organization, project stakeholders and users/business units.
- Manage competing priorities. Monitor deliverables and ensure timely completion of projects.
- Consults with Information Security team and PeopleSoft Security team to identify and/or develop roles specific to users and coordinates security design. Supports functional users in developing reports.

**Minimum Qualifications**

Bachelor's degree AND two (2) years of experience in procedural, management or systems analysis work; OR, Six (6) years of experience in procedural, management, or systems analysis work; OR, Any equivalent combination of experience, training and/ or education from which comparable knowledge, skills and abilities have been achieved.

**Desired Qualifications**
- Minimum 6 months of related Business Analysis experience (1 yr. preferred).
- Experience in work that requires attention to detail and an ability to work independently.
- Evidence in having a certification in one or multiple RPA and/or other emerging automation/ cognitive technologies a plus.
- Experience in identifying opportunities for innovation and offer new ideas (‘thinks outside the box’).
- Experience in multi-tasking and managing shifting priorities and deadlines.
- Evidence of effective communication skills.
- Demonstrated knowledge of higher education administrative systems and related business principles a plus.
- Demonstrated knowledge principles and techniques used in performing analysis.
- Demonstrated knowledge of automated and manual management information systems.
- Demonstrated knowledge of forms design and procedures development.
- Experience in analyzing complicated problems.
- Experience in creating conceptual solutions that are technically feasible.
- Experience in clearly explaining concrete processes and abstract concepts both orally and in writing.
- Experience in performing effectively as a member of a team.

**Working Environment**
- Constantly detects and operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
- Ability to clearly communicate and exchange accurate information to perform essential duties.
- Expected to be responsive to custome

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