Branch Operations Coordinator

6 days ago

Helena, United States Wells Fargo Bank Full time
Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package. Apply today.

About this role:

Wells Fargo is seeking a Branch Operations Coordinator for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at .

In this role you will:
  • Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers
  • Complete operational activities while minimizing risks under established policies
  • Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
  • Support the Branch manager in operational tasks and scheduling
  • Resolve issues related to daily operations of the teller line, under direction of regional banking management
  • Support customers and employees in resolving or escalating concerns or complaints
  • Receive guidance from managers and exercise judgment within defined policies and procedures
  • Provide excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactions
  • Identify information and services to meet customers financial needs
  • Motivate a diverse team to achieve full potential and meet established business objectives
Required Qualifications:
  • 2+ years of customer service and issue resolution experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Ability to provide strong customer service while listening, eliciting information and comprehending customer issues
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to interact with integrity and professionalism with customers and employees
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Cash handling experience
  • Well-organized, independent and able to prioritize in a fast-paced environment
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting
  • Knowledge and understanding of retail compliance controls, risk management, and loss prevention
  • Motivate others to achieve full potential and meet established business objectives
Job Expectations:
  • Ability to work weekends and holidays as needed or scheduled
  • This position is not eligible for Visa sponsorship
  • Must take and pass required language assessment (remove if not needed)
Posting Location:
  • 415 Fuller AveHELENA, MT 59601
Posting End Date:
23 Jun 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Required Preferred Job Industries
  • Other

  • Branch Operations Coordinator

    2 weeks ago

    HELENA, MT, United States WELLS FARGO BANK Full time

    Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career"...

  • Branch Operations Coordinator

    2 weeks ago

    Helena, MT, United States WELLS FARGO BANK Full time

    Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your...

  • Branch Manager

    1 month ago

    Helena, United States Addus Full time

    **Job Details** **Branch Manager** **Requisition #:** 22-539 **Location:** Helena, MT 59601 **Category:** Professional/Management **Service Line:** Personal Care Services **Position Summary****:** This position manages the daily operations and administrative functions, including recruitment, orientation, training and retention of branch and office...

  • Branch Manager

    4 weeks ago

    Helena, United States Addus Full time

    **Job Details** **Branch Manager** **Requisition #:** 22-539 **Location:** Helena, MT 59601 **Category:** Professional/Management **Service Line:** Personal Care Services **Position Summary****:** This position manages the daily operations and administrative functions, including recruitment, orientation, training and retention of branch and office...

  • Branch Experience Manager

    2 months ago

    Helena, United States Avadian Credit Union Full time

    Apply Branch Experience Manager - Helena Helena, AL * Branch Experience Apply Job Type Full-time Description Branch Experience Manager - HelenaThe Branch Experience Manager will guide, oversee, train, and evaluate the performance of branch staff and solve problems within established policies and guidelines. In...

  • Branch Experience Manager

    2 weeks ago

    Helena, United States Avadian Credit Union Full time

    Apply Branch Experience Manager - Helena Helena, AL * Branch Experience Apply Job Type Full-time Description Branch Experience Manager - HelenaThe Branch Experience Manager will guide, oversee, train, and evaluate the performance of branch staff and solve problems within established policies and guidelines. In...

  • MT Operations Manager

    1 week ago

    Helena, Montana, United States Johnson Controls International Full time

    What you will do ? The primary function of this position is to manage the Electronics, Suppression and Sprinkler delivery processes, maintaining a high level of customer satisfaction while maximizing operational efficiencies, controlling costs within the district and meeting corporate financial goals. This position will manage construction management,...

  • MT Operations Manager

    2 weeks ago

    Helena, United States Johnson Controls International Full time

    Job DescriptionWhat you will do   The primary function of this position is to manage the Electronics, Suppression and Sprinkler delivery processes, maintaining a high level of customer satisfaction while maximizing operational efficiencies, controlling costs within the district and meeting corporate financial goals. This position will manage construction...

  • MT Operations Manager

    3 weeks ago

    Helena, United States Johnson Controls International Full time

    What you will do   The primary function of this position is to manage the Electronics, Suppression and Sprinkler delivery processes, maintaining a high level of customer satisfaction while maximizing operational efficiencies, controlling costs within the district and meeting corporate financial goals. This position will manage construction management,...

  • Housekeeping Operations Manager

    2 weeks ago

    Saint Helena, United States Crothall Healthcare Full time

    Working as a Housekeeping Operations Manager, you are responsible for assisting Environmental Services leaders in directing and overseeing the operational needs of the Housekeeping Department. This includes coordinating the tasks of front-line staff, conducting inspections, and serving as a liaison between administration and hospital departments to provide...

  • Clinic Coordinator

    2 weeks ago

    Helena, United States The Staff Pad Full time

    Summary:  The Staff Pad is honored to partner with a non-profit healthcare system in Helena, Montana with superior care and a hometown commitment to be the gold standard for health care in Montana. As a Registered Nurse Coordinator, a typical day involves supervising and leading a team of nursing staff, managing patient flow and care, and prioritizing...

  • Clinic Coordinator

    2 weeks ago

    Helena, United States The Staff Pad Full time

    Job DescriptionJob DescriptionSummary: The Staff Pad is honored to partner with a non-profit healthcare system in Helena, Montana with superior care and a hometown commitment to be the gold standard for health care in Montana. As a Registered Nurse Coordinator, a typical day involves supervising and leading a team of nursing staff, managing patient flow and...

  • Clinic Coordinator

    2 weeks ago

    Helena, United States The Staff Pad Full time

    Summary:    The Staff Pad is honored to partner with a non-profit healthcare system in Helena, Montana with superior care and a hometown commitment to be the gold standard for health care in Montana. As a Registered Nurse Coordinator, a typical day involves supervising and leading a team of nursing staff, managing patient flow and care, and prioritizing...

  • Event Coordinator

    1 week ago

    Helena, Montana, United States Press Restaurant Full time

    Event CoordinatorSamantha Rudd and award-winning chef Philip Tessier have joined forces to elevate Press to a world-class hospitality experience that reflects the ultimate expression of Napa Valley - respecting past traditions, challenging the present, and imagining future possibilities. We strive to be the hub of the local wine community and an unparalleled...

  • Tool Coordinator

    1 week ago

    Helena, United States Staffing Full time

    Job DescriptionJob DescriptionJob Title: Tool CoordinatorJob Location: Helena, MTJob Duration: 12 Months + ExtensionJob Description: Assesses manufacturing requirements and verifies customer requests.Coordinates with support organizations to resolve manufacturing issues.Works with contract administrators to develop and maintain procurement specifications and...

  • Communication and Outreach Coordinator

    15 hours ago

    Helena, United States State of Montana Full time

    /THE OUTSIDE IS IN US ALL./ Please remember to attach the required documentsCover Letter and Resumelisted in this announcement.Applications missing the requested documents will be considered incomplete and may not progress further in the process.Documents not requested will not be considered in the recruitment process. The State Application is not a...

  • Communication and Outreach Coordinator

    2 days ago

    Helena, United States State of Montana Full time

    Communication and Outreach Coordinator-(24141448) Please remember to attach the required documents Cover Letter and Resume listed in this announcement. Applications missing the requested documents will be considered incomplete and may not progress further in the process. Documents not requested will not be considered in the recruitment process. The State...

  • Tool Coordinator

    2 weeks ago

    Helena, United States 22nd Century Technologies Inc. Full time

    Job Details for your reference:Job Title: Tool Coordinator 3/WarehouseLocation: Helena, MT Duration: 12+ Months with possible extension Shift Time: 6:00 am- 2:30 pmPay Rate: $34/hr. on W2 Without BenefitsJob Description:Assesses manufacturing requirements and verifies customer requests. Coordinates with support organizations to resolve manufacturing issues....

  • Tool Coordinator

    2 weeks ago

    Helena, United States 22nd Century Technologies Inc. Full time

    Job Details for your reference:Job Title: Tool Coordinator 3/WarehouseLocation: Helena, MT Duration: 12+ Months with possible extension Shift Time: 6:00 am- 2:30 pmPay Rate: $34/hr. on W2 Without BenefitsJob Description:Assesses manufacturing requirements and verifies customer requests. Coordinates with support organizations to resolve manufacturing issues....

  • Tool Coordinator

    1 week ago

    Helena, Montana, United States PDS Tech Commercial Full time

    Job DescriptionJob DescriptionPDS Tech Commercial, Inc is seeking candidates for a Tool Coordinator in Helena, MT:Job Description:Assesses manufacturing requirements and verifies customer requests. Coordinates with support organizations to resolve manufacturing issues. Works with contract administrators to develop and maintain procurement specifications and...