Patient Portal Representative- Will Train

4 months ago

Concord, United States Emerson Hospital Full time
Patient Portal Representative- Will Train Job Ref: 30080
Category: Clerical & Administrative Support
Location: Emerson Hospital, 133 Old Road to Nine Acre Corner, Concord, MA 01742
Department: Medical Records
Schedule: Full Time
Shift: Day shift
Hours: 730-4

Job Summary:
Reporting to the EHR Operations Manager, the EHR Specialist II files, retrieves, preps, scans and indexes medical records accurately and in a timely manner into the OnBase electronic document management system to support patient care and legal/audit processes. With attention to detail, examines pages, verifies patient identification and bar codes on each page, appropriately batches documents, accurately scans and indexes.
Minimum Qualifications:

Education:
?High School diploma or equivalent.
?Associate or bachelor degree in an AHIMA approved program in Health Information Technology preferred.

Experience: One year general office experience, preferably in a medical record department or clinical setting.

Licensure and/or Certification: RHIT preferred.

Knowledge & Skills:
Extensive knowledge of medical terminology, anatomy and physiology, and disease processes.
Strong computer skills to include MS Office tools (Word, Excel, PowerPoint, and Outlook); previous 3M Encoder and Meditech experience preferred. Extensive use of computer and office equipment including fax, copy machines, scanners.
Technical skills to work with detailed systems, computer applications and intradepartmental units
Knowledge of JCAHO requirements and federal and state guidelines applicable to health record completeness and patient privacy.
Knowledge of health information systems and data management
Knowledge of health record content and sequence.
Strong analytical and communications skills; detailed oriented.
Ability to use judgment in carrying out all phases of the work.
Ability to accept constructive analysis based on feedback from inside/outside auditors, and quality improvement initiatives
Ability to maintain confidentiality with regard to all phases of the work.
Ability to be courteous, tactful, and cooperative throughout the working day.
Ability to process and provide accurate paperwork.
Ability to process work within presented deadlines and time frames.
Ability to manage multiple projects and large amounts of data.
Ability to work independently as well as a team player.
Demonstrated interpersonal and communications skills to ensure effective outcomes in dealing with the medical staff and other hospital employees.
Subject to irregular hours occasionally.

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