Service Delivery Coordinator
3 months ago
**Service Delivery Coordinator**
* Houston, TX
* Full Time
* Service Delivery
* Experienced
Meriplex is a managed cybersecurity, IT, and SD-WAN solutions provider that enables transformation by combining secure, innovative technology with advanced expertise. I nnovation is our hallmark, and it begins with staff development. Join Meriplex where you will have the opportunity to develop your skills while working alongside a team of enthusiastic industry and technology experts. * Advanced knowledge of MS Word, MS Excel
* Experience with ConnectWise or other network or ticketing systems
* Knowledge and experience with network processes
* Experience in telecommunications, customer support, or technical services
* 1 year telecom network experience required
* Familiar with voice and data service types
* Strong analytical, problem-solving, project management and organizational skills
* High integrity and strong business ethics.
* Strong customer service experience, excellent verbal and written communication skills
* Able to work both independently with little supervision and in a collaborative team environment to complete job assignments.
**The Meriplex Difference -** Meriplex employees receive a full benefits package including medical, dental, vision, disability, group term life insurance, 401K, plus PTO, holiday pay, as well as referral bonuses. + a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
+ a person who was discharged or released from active duty because of a service-connected disability.
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