Front Desk Receptionist

1 month ago

Lewisville, United States HOYA Vision Care Full time
Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Greet and welcome visitors in a professional manner including sign in, notification and introductions as appropriate.
  • Monitor visitor access and employee badge access.
  • Answer phone calls, for the Headquarters and Dallas Lab locations, determining the appropriate connection, providing address, directions and other information as needed.
  • Ensure a clean and welcoming reception area.
  • Retrieves voicemail and forwards it to the appropriate people.
  • Handle incoming and outgoing mail and packages.
  • Assist with administrative tasks, including filing, data entry, inventory management and supply/purchase orders.
  • Assist in training back up Receptionist.
  • Perform other related duties as assigned.
Not Exclusive
  • The duties outlined in this document are not limited to what is presented and are not exclusive. You may be asked from time to time to perform additional duties by your supervisor.
Qualifications
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For this position, the dress code is business casual, appearance reflects our standards and values.
Education and/or Experience
  • High School diploma; or two years to five years related experience and/or training; or equivalent combination of education and experience.
  • Proficiency in MS Office (Word, Excel, PowerPoint) and other relevant software
Physical Demands
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPETENCIES:

To perform the job successfully, the individual should have the following competencies:
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; Self-starter and does not require much direct supervision.
  • Attendance/Punctuality - Is consistently at work and on time; available to work overtime when needed.
  • Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values; Maintains confidentiality; Promotes a harassment-free environment.
  • Interpersonal Skills - Collaborates with multiple functions; Focuses on solving conflict, not blaming; Keeps emotions under control; Remains open to others' ideas and constructive feedback and tries new things.
  • Judgment - Exhibits sound and accurate judgment; Includes appropriate people in decision making.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Responds well to questions; Participates in meetings.
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Analyzes workload and manages tasks and space efficiently.
  • Problem Solving - Identifies and resolves problems promptly; Uses thorough reasoning and analytical skills even when dealing with emotional topics.
  • Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions.
  • Written Communication - Writes clearly and informatively; Presents numerical data effectively.

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