Front Office Representative

3 weeks ago


Lewisville, Texas, United States Courtyard Lewisville Full time
Job Summary

We are seeking a highly skilled and attentive Front Desk Agent to join our team at Courtyard Lewisville. As a Front Office Representative, you will be responsible for providing exceptional service to our guests during their stay, while maximizing room revenue and occupancy.

Key Responsibilities
  • Provide friendly and efficient check-in and check-out services to guests.
  • Assist guests with inquiries regarding restaurants, transportation, entertainment, and other local attractions.
  • Familiarize yourself with hotel rates, packages, and special promotions to ensure accurate information is provided to guests.
  • Be aware of all in-house groups and closed-out dates to ensure seamless guest experiences.
Requirements
  • A minimum of high school diploma or equivalent required; college coursework in a related field is preferred.
  • Previous experience in a hotel or hospitality-related field is desired.
  • Strong communication and customer service skills are essential.
  • The ability to multitask and prioritize tasks efficiently is necessary.
Salary Information:$18-$20 per hour, depending on experience.
Work Environment:Courtyard Lewisville - 2701 Lake Vista Drive, Lewisville, TX 75067.

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