Patient Services Advocate II
3 weeks ago
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Patient Services Advocate II
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remote type
In Person
locations
Santa Ana, CA 92701
time type
Full time
posted on
Posted 2 Days Ago
job requisition id
JR1578
Work Boldly. Live Brilliantly.
At AltaMed, we dont just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. Its the calling of our lives and it compels us to keep moving forward.
Job Overview
Functions as an AltaMed ambassador, is welcoming and attentive to the needs of all patients and creates a positive front office patient experience by managing expectations while demonstrating compassion and respect. Also functions as a member of the health care team by assisting in the delivery of patient-focused care by demonstrating excellent communication and problem solving skills.
Minimum Requirements
1. High School diploma or equivalent required.
2. Minimum of 1 year experience required as a customer service agent, greeter, or receptionist-type role; 1 - 2 years preferred.
3. BLS certification required.
4. Bi-lingual
English/Spanish/Mandarin/Cantonese
strongly preferred.
Pay Rate
$24/hour
Benefits & Career Development
Medical, Dental and Vision insurance
403(b) Retirement savings plans with employer matching contributions
Flexible Spending Accounts
Commuter Flexible Spending
Career Advancement & Development opportunities
Paid Time Off & Holidays
Paid CME Days
Malpractice insurance and tail coverage
Tuition Reimbursement Program
Corporate Employee Discounts
Employee Referral Bonus Program
Pet Care Insurance
About Us
Quality Care Without Exception
Bold decisions and innovative thinking have helped AltaMed become the nations largest network of community-based primary care facilities and senior care programs. We are
Joint Commission
accredited health system focused on preventative medicine and the elimination of health care disparities throughout Southern California.
At AltaMed, we empower over 4,000 employees in medicine, nursing, social work, dentistry, mental health, and health administration to work boldly bringing their best ideas and greatest strengths to our facilities every day and to live brilliantly, applying that same energy and purpose to their lives and communities outside.
Explore our opportunities throughout Los Angeles and Orange counties and take your career to the highest level.
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