PATIENT SERVICES ADVOCATE III

3 weeks ago


Santa Ana CA USA, United States AltaMed Full time
Work Boldly. Live Brilliantly.

At AltaMed, we don't just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels us to keep moving forward.

Job Overview

Functions as an AltaMed ambassador, is welcoming and attentive to the needs of all patients and creates a positive front office patient experience by managing expectations while demonstrating compassion and respect. Functions as a member of the health care team by assisting in the delivery of patient-focused care by demonstrating excellent communication and problem solving skills. Also assists in achieving department goals and objectives by providing support and guidance to the PSA team as a mentor and trainer.

Minimum Requirements

1. High School diploma or equivalent required.

2. Minimum of 2 years experience required as a customer service agent, greeter, or receptionist-type role; 2½ - 3 years experience preferred. Prior experience as a lead strongly preferred.

3. BLS certificate required.

4. Bi-lingual English/Spanish/Mandarin/Cantonese strongly preferred.

Pay Range

* $26.13/hour to $31/hour

Benefits & Career Development

* Medical, Dental and Vision insurance
* 403(b) Retirement savings plans with employer matching contributions
* Flexible Spending Accounts
* Commuter Flexible Spending
* Career Advancement & Development opportunities
* Paid Time Off & Holidays
* Paid CME Days
* Malpractice insurance and tail coverage
* Tuition Reimbursement Program
* Corporate Employee Discounts
* Employee Referral Bonus Program
* Pet Care Insurance
  • PATIENT ADVOCATE

    1 week ago


    Roslyn, NY 11576, USA, United States Catholic Health Services Full time

    Overview Must be Fluent In Korean Are you exceedingly driven, dedicated, and passionate about caring for your patients? Do you consistently create and nurture meaningful relationships with your team, your patients, and their loved ones. Can you strike the perfect balance of integrity, compassion, accountability, respect, and excellence? Then you have what it...


  • Santa Ana, CA 92701, USA, United States AltaMed Full time

    Work Boldly. Live Brilliantly.At AltaMed, we don't just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels us...

  • Patient Advocate

    1 month ago


    Santa Monica, United States UCLA Health Full time

    **Description** The Patient Advocate supports and assists patients and families across the UCLA Health System. Listens with empathy and caring, then researches, problems solves and advocates, ensuring that patients are assured that their concerns are addressed. When handling volatile, sensitive or politically charged situations, the Patient Advocate...

  • PATIENT ADVOCATE I

    1 week ago


    Covina, CA 91723, USA, United States Regal Medical Group, Inc. Full time

    Job DescriptionPosition Summary:The Patient Advocate is designated to provide members with individualized service, allowing members the opportunity to make better informed, effective choices for their care. The Patient Advocate uses a combination of customer service skills, health system expertise, and strategic planning to optimize each member's care with a...


  • Anaheim, CA 92808, USA, United States Providence Health & Services Full time

    Working with the Case Manager, the Patient Health Advocate is a member of the Care Management team the Health Advocate assists with the daily management of a patient population by collecting detailed information regarding the patient, monitoring care, scheduling preventative and follow-up visits, and assisting the patient with goal setting and the management...

  • PATIENT ADVOCATE

    1 week ago


    Roslyn, NY 11576, USA, United States St. Catherine of Siena Full time

    OverviewMust be Fluent In KoreanAre you exceedingly driven, dedicated, and passionate about caring for your patients? Do you consistently create and nurture meaningful relationships with your team, your patients, and their loved ones. Can you strike the perfect balance of integrity, compassion, accountability, respect, and excellence?Then you have what it...


  • Syracuse, NY 13203, USA, United States KPH Healthcare Services, Inc. Full time

    **Overview****Job Summary:** Responsible for overseeing provision of enhanced specialty pharmacy services to patients in an inbound/outbound call center environment, including data entry of prescriptions, delivery scheduling, and management of the Patient Care Advocate team.**Responsibilities****Job Duties:**+ Supervise staff of Patient Care Advocates in...


  • Pasadena, TX 77502, USA, United States AltaMed Full time

    Work Boldly. Live Brilliantly.At AltaMed, we don't just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels us...


  • Bangor, ME 04402, USA, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical CenterDepartment: ImagingPosition is located: Northern Light Eastern Maine Medical CenterWork Type: Full TimeHours Per Week: 40.00Work Schedule: VariableSummary:The Patient Service Representative III is a supporting position and is responsible for a variety of activities related to patient in-take and care. The Patient...

  • PATIENT ADVOCATE

    1 week ago


    Tulsa, OK 74146, USA, United States Oklahoma Cancer Specialists and Research Institute Full time

    We do more than treat cancer. Be a part of the most powerful team of cancer experts and advocates who invest in the health and well-being of our patients throughout treatment and beyond. As part of the team, you will be pursuing the most advanced, innovative and cost-effective treatment options, so that our patients receive personalized, custom care best...


  • Bangor, ME 04402, USA, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical CenterDepartment: General Surgery ClinicPosition is located: Northern Light Eastern Maine Medical CenterWork Type: Full TimeHours Per Week: 40.00This position is eligible for a $1,000 (minus tax) sign on bonusSummary:The Patient Service Representative III is a supporting position and is responsible for a variety of...


  • Bangor, ME 04402, USA, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical CenterDepartment: Orthopedic ClinicPosition is located: 925 Union StreetWork Type: Full TimeHours Per Week: 40.00Work Schedule: 8:00 AM to 4:30 PMPosition may be eligible for a $1000 bonus (minus tax) paid after the successful completion of probation period. (external only)Summary:The Patient Service Representative III is...


  • Bangor, ME 04402, USA, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical CenterDepartment: Gastroenterology ClinicPosition is located: Northern Light Eastern Maine Medical CenterWork Type: Full TimeHours Per Week: 40.00Work Schedule: 7:00 AM to 5:30 PMYou are eligible to receive a sign-on bonus of $1,000, to be paid in full after successful completion of probationary period. Per IRS...


  • Bangor, ME 04402, USA, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical CenterDepartment: Orthopedic Clinic - PediatricsPosition is located: Northern Light Eastern Maine Medical CenterWork Type: Full TimeHours Per Week: 40.00Work Schedule: No Hours AssignedSummary:The Patient Service Representative III is a supporting position and is responsible for a variety of activities related to patient...


  • Bangor, ME 04402, USA, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical CenterDepartment: Gastroenterology ClinicPosition is located: Northern Light Eastern Maine Medical CenterWork Type: Full TimeHours Per Week: 40.00Work Schedule: 7:00 AM to 5:30 PMSummary:The Patient Service Representative III is a supporting position and is responsible for a variety of activities related to patient...


  • Bangor, ME 04402, USA, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical CenterDepartment: Neuropsychology ClinicPosition is located: Northern Light Eastern Maine Medical CenterWork Type: Full TimeHours Per Week: 32.00Work Schedule: 8:00 AM to 4:30 PMPosition may be eligible for a $1000 bonus (minus tax) paid after the successful completion of probation period. (external only)Summary:The...


  • Bangor, ME 04402, USA, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical CenterDepartment: Cardiology ClinicPosition is located: Northern Light CardiologyWork Type: Full TimeHours Per Week: 40.00Work Schedule: 7:00 AM to 3:30 PMSummary:The Patient Service Representative III is a supporting position and is responsible for a variety of activities related to patient in-take and care. The Patient...


  • Freedom, PA 15042, USA, United States Giant Eagle, Inc. Full time

    As a Patient Care Advocate, you will consistently build relationships with patients and their providers by exceeding their needs. Patient Care Advocates will assess patient's insurance coverage, handle all appropriate prior authorization paperwork an Patient Care, Advocate, Patient, Pharmacy Technician, Grocery, Healthcare


  • Bangor, ME 04402, USA, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical CenterDepartment: Gastroenterology ClinicPosition is located: Northern Light Eastern Maine Medical CenterWork Type: Full TimeHours Per Week: 40.00Work Schedule: 7:00 AM to 5:30 PMSummary:The Patient Service Representative III is a supporting position and is responsible for a variety of activities related to patient...


  • Bangor, ME 04402, USA, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical CenterDepartment: Palliative Care ClinicPosition is located: Northern Light Eastern Maine Medical CenterWork Type: Full TimeHours Per Week: 40.00Work Schedule: 8:00 AM to 4:30 PMSummary:The Patient Service Representative III is a supporting position and is responsible for a variety of activities related to patient in-take...