Desktop Support Specialist
3 weeks ago
Job Title: Deskside Support Specialist
Location: Horsham, PA 19044
Duration: 6 months Contract(Possible Ext)
JOB DUTIES
Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies.
Performs analysis, diagnosis, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies, and associated problems.
Performs analysis, diagnosis, installation, and resolution of remote access technologies and associated problems.
Performs analysis, diagnosis, coordination, and planning of horizontal network cable management processes including installation, moves, adds, changes, and repairs.
Provides complex technical input to the Desktop Services team and assumes a supporting role in selecting and utilizing appropriate tools and techniques for timely service delivery.
Works independently with little to no direct supervision in analysis, design, and implementation of desktop solutions to fulfill business unit requirements.
Acts as a technical liaison with user groups and other IT partners for systems support and implementation. Provides an effective interface among users, vendors, IT partners, and consultants in evaluating technical issues and products.
Responsible for partnering with the business units supported to understand the business impact of support issues.
Responsible for the analysis, design, and implementation of desktop technology life cycle management processes including technology procurement, refresh, and disposition.
Responsible for project analysis, design, coordination, and planning for all technical components of desktop related projects.
Coordinates schedules and technical work order instructions to contracted labor for installations, moves, adds, and changes within the desktop computing environment.
Demonstrates creativity and initiative in problem solving.
Technical documentation of hardware/software additions or changes.
Updates inventory additions and changes to the inventory database.
Updates and closes trouble tickets and service requests.
SKILLS NEEDED
2+ years of progressive experience in the desktop environment.
Advanced knowledge and understanding of Windows desktop operating systems.
Advanced ability to perform complex troubleshooting and analysis of PC hardware, PC operating systems, and office automation software, with expert level knowledge in at least one area of specialization.
Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks.
Ability to perform troubleshooting and analysis of PC hardware, PC operating systems (Win95, WinNT, Win2000, WinXP, Windows 2007) and office automation software, with expert level knowledge in at least one area of specialization.
Ability to perform troubleshooting and analysis of Microsoft Office Suite of products including versions 2007 and 2010.
Intermediate knowledge and understanding of LAN environments
Intermediate knowledge of communication protocols
Intermediate knowledge of PC-to-Mainframe access.
Intermediate knowledge of LAN based e-mail systems (e.g., Outlook, MS Exchange)
Creativity and advanced problem solving skills that lead to effective solutions to complex and varied problems.
A demonstrated ability to encourage and model positive cross-team partnerships.
Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.
Audio Video setup and troubleshooting skills.
Knowledge of printer Maintenance.
PREFERRED QUALIFICATIONS
College degree in Business or Computer Science
Microsoft Certified Systems Engineer (MCSE)
-
Desktop Support Specialist
6 days ago
Horsham, United States Pan Asia Resources Full timeDesktop Support Specialist Location: Horsham, PA / Danvers, MA Duration: 12 Months JOB DUTIES • Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies. • Performs...
-
Specialist 4 - Medical Affairs
2 days ago
Horsham, United States Specialist 4 - Medical Affairs Full timeJob Title: Specialist 4 - Medical Affairs Job ID: 24-02252 Location: Horsham, PA Duration: 18 Months contract on W2 In this position, the Contractor, RWV&E, will be responsible for conducting RWV&E evidence generation and dissemination activities for assigned therapeutic areas, pipeline and marketed products or indications, within the Company...
-
Patient Support Specialist
3 weeks ago
Horsham, United States KellyConnect | Contact Center Solutions Full timeThe Patient Support Specialist should be someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This...
-
Patient Support Specialist
4 weeks ago
Horsham, United States KellyConnect | Contact Center Solutions Full timeThe Patient Support Specialist should be someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This...
-
Senior Onboarding Specialist
7 days ago
Horsham, United States Help at Home Full timeHelp at Home is hiring a Senior Onboarding Specialist! Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities. Help at Home leads the home care industry in...
-
Senior Onboarding Specialist
1 week ago
Horsham, United States Help At Home Full timeHelp at Home is hiring a Senior Onboarding Specialist! Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities. Help at Home leads the home care industry in...
-
Youth Justice Support Officer
6 days ago
Horsham, United States West Sussex County Council Full timeAbout Us West Sussex Youth Justice Service (YJS) is a high performing multi-agency statutory partnership which provides services before and after Court to meet the statutory requirements of the youth justice system. Its primary aim is to prevent offending and reduce reoffending by children. The service works in partnership with a variety of agencies...
-
Learning And Development Specialist
2 weeks ago
Horsham, United States Medasource Full timeLearning & Development SpecialistContract through EOYHorsham, PA Responsible for managing learning calendar, sending communications, running reports and surveys, managing learners, content and assignments in learning platforms. Operational Effectiveness and Learning Administration Lead•Manage technology platforms, content and learner assignments•Support...
-
Learning And Development Specialist
2 weeks ago
Horsham, United States Medasource Full timeLearning & Development SpecialistContract through EOYHorsham, PA Responsible for managing learning calendar, sending communications, running reports and surveys, managing learners, content and assignments in learning platforms. Operational Effectiveness and Learning Administration Lead•Manage technology platforms, content and learner assignments•Support...
-
Learning And Development Specialist
2 weeks ago
Horsham, United States Medasource Full timeLearning & Development SpecialistOnsite 3 days a week in Horsham (Wednesday, Thurs, then floating day)Horsham, PAResponsible for managing learning calendar, sending communications, running reports and surveys, managing learners, content and assignments in learning platforms.Operational Effectiveness and Learning Administration Lead•Manage technology...
-
Learning And Development Specialist
2 weeks ago
Horsham, United States Medasource Full timeLearning & Development SpecialistOnsite 3 days a week in Horsham (Wednesday, Thurs, then floating day)Horsham, PAResponsible for managing learning calendar, sending communications, running reports and surveys, managing learners, content and assignments in learning platforms.Operational Effectiveness and Learning Administration Lead•Manage technology...
-
Front Desk and Administrative Support Specialist
2 weeks ago
Horsham, United States Synerfac Full timeDetails: Our client, one of the area's leading manufacturers of sophisticated electronic products, is seeking a proactive individual to manage their front desk operations and provide essential support to their Sales Department. The ideal candidate will be organized, detail-oriented, and capable of multitasking in a fast-paced environment. Strong...
-
Operations Coordinator/Administrative Specialist
2 weeks ago
Horsham, United States Interstate Building MTC, Inc. Full timeJob Type Full-timeDescriptionJob Summary: Interstate is expanding its team and seeking a versatile Operations Coordinator/Administrative Specialist to contribute to our daily business operations. This role is pivotal in coordinating daily business activities, scheduling, customer service, and administrative tasks. The ideal candidate will ensure efficient...
-
Treasury Specialist
1 week ago
Horsham, United States Gateway Search Associates Inc Full timeJob Description Newly created position that will grow to a Manager of Treasury Operations with 2-3 staff reporting to them The Treasury Specialist reports to the VP, Treasury and is responsible for managing internal and external relationships and Treasury processes, as well as performing financial analysis and business decisions around Treasury, Risk...
-
Complaint Specialist
15 hours ago
Horsham, United States Kelly Full timeKelly Services is actively seeking a Complaint Specialist - Medical Device for a long term (1+ year) hybrid engagement with one of our global clients located in Horsham, PA. Pay rate: Open + Benefits & PTOHybrid roleResponsibilities: Perform end-to-end complaint handling activities, including but not limited to Intake, triaging, recovery of field samples for...
-
Complaint Specialist
4 days ago
Horsham, United States Kelly Full timeKelly Services is actively seeking a Complaint Specialist - Medical Device for a long term (1+ year) hybrid engagement with one of our global clients located in Horsham, PA. Pay rate: Open + Benefits & PTOHybrid roleResponsibilities: Perform end-to-end complaint handling activities, including but not limited to Intake, triaging, recovery of field samples for...
-
Facility Engineer
7 days ago
Horsham, United States PAREXEL Full timeWe are looking to fill a Facility Engineer - Materials Management Specialist position working as a full-time employee of Parexel FSP on long-term assignment onsite at one of our clients located in West Point, PA. This position offers full benefits, sick time, 401K, paid holidays, and paid time off. Responsibilities: Receiving, dispensing, and warehouse...
-
Systems Administrator
6 days ago
Horsham, United States Avo Photonics Full timeAvo Photonics is a dynamic contract engineering services company that designs, develops, andmanufactures custom opto-electronic products for a large customer base. We seek a diligent and dedicated Systems Administrator who can maintain and document a secure server environment. The successful candidate must be self-motivated, maintain a professional presence,...
-
IT Service Desk Analyst
1 week ago
Horsham, United States MobilexUSA Full timeReference #: 9ca847fa-ce96-4218-a346-48233c62cbda Description ROLE: The IT Service Desk Analyst investigates and resolves software and hardware problems of TridentCare Healthcare computer users by performing the duties outlined below. TASKS AND RESPONSIBILITIES: Serving as the first line of support, this role performs high level Service Desk functions to...
-
IT Service Desk Analyst
3 days ago
Horsham, United States MobilexUSA Full timeReference #: 9ca847fa-ce96-4218-a346-48233c62cbda Description ROLE: The IT Service Desk Analyst investigates and resolves software and hardware problems of TridentCare Healthcare computer users by performing the duties outlined below. TASKS AND RESPONSIBILITIES: Serving as the first line of support, this role performs high level Service Desk functions to...