![Copeland](https://media.trabajo.org/img/noimg.jpg)
Customer Service Specialist
2 months ago
Customer Service Specialist
If you are a people person and excel in Customer Service/Logistics Alliance has an exciting opportunity for you with room to grow Based in our Natchitoches, LA location, you will work the Materials team in customer communications. You will assist in scheduling loads, communicating with management on delivery performance, and working closely with other departments to ensure successful planning.
As a Customer Service specialist, you will:
Identify potential shortfalls and work to find resolutions with customers.
Be the communication liaison between customers and management.
Maintain accurate delivery and performance records.
Maintain materials records and files, both electronic and hard copy (packing slip for audit).
Work closely with Material Analysts, Master Scheduling, Warehousing, Production, and Engineering Change Personnel.
Participate in process improvement activities (Lean, 5S, Value Stream).
Assure compliance to all safety, environmental and health standards, procedures, and practices.
Other duties, as directed.
Required Education, Experience & Skills:
Two-year degree, plus 1 year experience or equivalent combination of education and experience.
Customer service orientation, plus the ability to multi-task and function efficiently in a fast-paced environment.
Excellent math, analytical, verbal, and written communication skills.
Work authorization in the United States - Sponsorship will not be provided for this role.
Preferred Education, Experience & Skills:
Bachelor’s degree in any business discipline (Accounting, Finance, Marketing, etc.)
ORACLE or other ERP experience
Three to five years of direct customer experience in order entry-to-ship the environment.
Schedule
The general working hours for this role are 8:00 AM - 5:00 PM Monday through Friday.
Alliance places a high value on ensuring that employees have a good work-life balance. We provide access to a competitive benefits package to offer you the right options to meet your individual and family needs: medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement and more. We also provide you flexible time-off plans, including parental leave, vacation, and holiday leave.
Why Work in the Greater Natchitoches, LA Area
Our facility is located in Natchitoches, LA, known as the “City of Lights.” Natchitoches is a charming, historic, southern town that is home to Northwestern State University, the movie “Steel Magnolias,” and the Louisiana Sports Hall of Fame. We are conveniently located within driving distance between two larger cities, Shreveport and Alexandria. The area’s generally low cost of living, excellent school systems, and low crime rates create a family-friendly environment. Natchitoches offers excellent restaurants, shopping areas, art galleries, and numerous festivals throughout the year, making this an exciting place to live and work. In addition, Natchitoches was recently voted as the Best Small Town in Louisiana by the readers of “Southern Living”.
About Our Location
Alliance Compressors LLC develops, manufactures, and markets one through six-ton scroll compressors. Scroll compressors are used in commercial and residential air conditioning units. The current facility is over 365,000 square feet of manufacturing space and over 35,000 square feet of office space. This climate-controlled facility is the third-largest manufacturing business in the area, and offers its 650+ employees many opportunities for advancement.
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
Our Commitment to Diversity, Equity & Inclusion
At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.
Work Authorization
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.
#J-18808-Ljbffr
-
Customer Service Specialist
1 month ago
Natchitoches, United States Copeland Full timeAbout Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing...
-
Customer Service Specialist
1 month ago
Natchitoches, United States Copeland Full time**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing...
-
Customer Service Retail Specialist
5 days ago
Natchitoches, Louisiana, United States Goodwill Industries of North Louisiana Full timePosition Title: Retail Sales AssociateJob Category: Level 3Requisition Number: RETAI04188Job Overview:The Retail Sales Associate is responsible for delivering exceptional customer service in a fast-paced retail environment. This role involves assisting customers on the sales floor, ensuring a smooth checkout process, and maintaining a welcoming...
-
Customer Service Representative
1 week ago
Natchitoches, United States TEJ Agency Full timeJob DescriptionJob DescriptionSalary: $15-$20 Per Hour DOECustomer Service RepresentativeProcess daily insurance mail, changes to, reinstatement of, and cancellation of insurance certificates. Duties include reviewing insurance policies to ensure that adequate insurance exists for the property and/or collateral. Working with and communicating with insurance...
-
Artistic Frame Specialist
6 days ago
Natchitoches, Louisiana, United States Hobby Lobby Stores Full timeHobby Lobby is on the lookout for detail-oriented, customer-focused individuals to become part of our team as an Artistic Frame Specialist. We seek passionate candidates who are responsible, motivated, and eager to develop a fulfilling career with us. As a thriving and dynamic upscale retail chain, Hobby Lobby offers a comprehensive selection of art and...
-
Art Frame Specialist
6 days ago
Natchitoches, Louisiana, United States Hobby Lobby Stores Full timeHobby Lobby is on the lookout for detail-oriented, customer-focused individuals to become part of our team as an Art Frame Specialist. We seek passionate candidates who are responsible, motivated, and eager to build a rewarding career with us. As a dynamic and expanding upscale retailer, Hobby Lobby offers a comprehensive selection of art and craft supplies,...
-
Customer Service Representative
7 days ago
Natchitoches, United States Security Finance Full timeDescription Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Would you enjoy working in multiple locations in your area? Do you want multiple opportunities to advance you career? Do you want to work in an open,...
-
Appliance Sales
2 months ago
Natchitoches, United States Stine, LLC Full timeJob Summary: Sales Specialists interact with customers by greeting and assisting them with their projects while in the store or on the phone. It is a professional position requiring knowledge of the assigned department, personal skills such as communication, technical skills such as quoting, computer knowledge and specific product...
-
Support Care Specialist
6 days ago
Natchitoches, Louisiana, United States Evergreen Life Services Full timeCompany Overview: Evergreen Life Services is dedicated to providing exceptional support to individuals with disabilities, ensuring they lead fulfilling lives.Position Summary: As a Support Care Specialist, you will play a crucial role in enhancing the quality of life for our clients by delivering compassionate care and assistance.Key Responsibilities:Deliver...
-
Transportation Specialist
5 days ago
Natchitoches, Louisiana, United States Pilgrim's Full timeAbout Pilgrim's Pilgrim's stands as a premier global supplier of top-notch food products, featuring well-known brands and enhanced premium offerings. As one of the largest poultry producers worldwide, Pilgrim's has been delivering wholesome, quality products to customers and consumers for over seventy years. Our commitment to excellence drives us to...
-
Retail Customer Engagement Representative
5 days ago
Natchitoches, Louisiana, United States Goodwill Industries of North Louisiana Full timePosition Title: Retail Sales AssociateJob Category: Level 3Job Overview:The Retail Sales Associate is responsible for delivering exceptional customer service in a fast-paced retail environment. This role involves assisting customers on the sales floor, ensuring a smooth checkout process, and maintaining a welcoming atmosphere.Key Responsibilities:Provide...
-
Insurance Coverage Specialist
5 hours ago
Natchitoches, Louisiana, United States Natchitoches Regional Medical Center Full timeJob OverviewPosition SummaryThe Insurance Coverage Specialist at Natchitoches Regional Medical Center is a proactive individual responsible for executing office tasks, assisting with billing processes, and conducting insurance verifications. This role entails confirming all insurance coverage for patient appointments, surgical procedures, and other medical...
-
Operating Room Specialist
6 days ago
Natchitoches, Louisiana, United States Natchitoches Regional Medical Center Full timeJob TypeFull-timePosition OverviewThe Operating Room Specialist plays a crucial role in supporting surgeons and physicians during surgical and endoscopic procedures. This position is responsible for ensuring that the Operating Room or Endoscopy Suite is thoroughly prepared for each procedure, while also maintaining the highest standards of safety and...
-
Reception Specialist
6 days ago
Natchitoches, Louisiana, United States Holiday Inn Express Full timeAre you enthusiastic about providing exceptional service and creating memorable experiences for guests? If so, the role of Guest Services Representative at Holiday Inn Express may be the perfect opportunity for you. In this position, you will be the first point of contact for our guests, managing their reservations and ensuring a pleasant stay. Key...
-
Service Technician
3 months ago
Natchitoches, United States Goldman Equipment Full timeJob DescriptionJob DescriptionDEPARTMENT: ServiceREPORTS TO: Service ManagerJOB SUMMARY: This position performs basic repairs of small engine power equipment such as chainsaws, agricultural and outdoor power equipment under the direction of a Service Manager or senior technician. This position learns new processes and techniques by participating in...
-
Guest Services Representative
5 days ago
Natchitoches, Louisiana, United States Holiday Inn Express Full timeJob OverviewAre you enthusiastic about providing exceptional service and creating memorable experiences for guests? Join our team as a Guest Services Representative at Holiday Inn Express, where you will play a vital role in ensuring our visitors have a delightful stay.Key Responsibilities:Address and resolve guest inquiries and concerns with...
-
Morning Service Coordinator
5 days ago
Natchitoches, Louisiana, United States Lotus Hospitality Management Full timeJob OverviewAs a Morning Service Coordinator at Lotus Hospitality Management, you will play a crucial role in ensuring a delightful dining experience for our guests during breakfast hours.Benefits:401(k) plan401(k) matching contributionsComprehensive dental coverageEmployee discounts on servicesHealth insurance optionsPaid time off for personal...
-
Hotel Front Desk Attendant
4 weeks ago
Natchitoches, United States Holiday Inn Express Full timeDescription Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a...
-
Hotel Front Desk Attendant
4 weeks ago
Natchitoches, United States Holiday Inn Express Full timeJob DescriptionJob DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested...
-
Food Service Worker
1 month ago
Natchitoches, United States Lexington Independents Full timeFood Service Worker Job Reference Number: 21900 Employment Type: Full-Time, Onsite Segment: Education Brand: Lexington-Independents State: Louisiana (US-LA) The Role at a glance: We are looking to add a motivated food service worker to our education team in Natchitoches, LA. As a food service worker, you will have the opportunity to perform a variety of...