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Customer Service Representative

2 months ago

West Palm Beach, United States Vaco Full time

Vaco is hiring a Client Service Rep located in West Palm Beach.

  • Hours are Flex - 7AM-6:30PM (8/hour day) - depends on assigned region
  • Hybrid Customer Service 80% and Sales 20% role
  • Servicing existing accounts
  • Base plus bonus offered
  • This role is relationship based and not transaction based. The role will be from cradle to grave with each client and candidate needs the ability to maintain and cultivate the relationship
Overview
  • Call on current clients/business
  • Handle client calls, questions and concerns
  • Source leads and cold call new clients/businesses
  • Strong follow up to clients on product needs
  • Cultivate long-lasting client relationships
  • Answer any product details; concerns; overcoming objectives
  • Achieve goals monthly and yearly
  • Cross-sell products when applicable
  • Ensure high level of customer service
  • Remain knowledgeable of products and classes offered
  • "Go the extra mile" to drive sales and exceptional service
Skills:
  • Responsible; respectful; and resourceful employee
  • Able to multi-task; yet focus on the task-at-hand with great detail and accuracy
  • Strong command of the English language; both verbal and written
  • Bilingual is a plus but not required
  • Strong written and verbal communication
  • Outgoing and personable
  • High attention to details
  • Proficient Microsoft Office skills
  • New college grads welcome