Customer Service Representative

3 weeks ago


Artesia, United States PrideStaff Full time

Customer Service Representative for a manufacturer / distributor located in Cerritos CA. Long Term Temporary with possibility of Hire. Pay rate is $17.27-26.50/hr, depending on experience. Hours can range from 7:00 am - 3:30 pm, Monday-Friday. Occasional evening and weekend work may be required as duties demand. Company will complete a background check prior to start. This position is primarily responsible for assisting customers with questions regarding products and services, describing the product evaluation and providing repair solutions. Essential Responsibilities: Using LMS/CRM System: Utilizing a Learning Management System (LMS) or Customer Relationship Management (CRM) system to access case-related information and respond to customer inquiries. Customer Communication: Responsible for providing customer service, which involves keeping customers informed about the repair process and addressing any questions or concerns. Excellent Customer Service: Striving to provide an exceptional customer service experience, ensuring customer satisfaction. Record Keeping: Keeping accurate records of customer interactions and communications, both for internal reference and to identify areas for improvement in customer satisfaction. Independence in Service: The ability to independently provide customer service and offer optimal solutions to customer inquiries or issues. Technical Knowledge: Possessing a comprehensive understanding of products and services, including the ability to explain technical issues in simple, easy-to-understand terms. Efficiency: Working quickly and efficiently to resolve customer issues within the specified time guidelines set by company. Professionalism: Maintaining a calm and professional demeanor when dealing with challenging or angry customers. Phone-Based Support: Being comfortable spending several hours per shift on the phone assisting customers. Adaptability: Proficiency in learning new software tools and conducting internet searches as necessary to assist customers effectively. Teamwork: Collaborating effectively within a team environment to ensure a cohesive and efficient customer service operation. Other Duties: Being open to performing other job-related duties as assigned, which may vary depending on the needs of the department or company. Requirements: Associate degree from a two-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Ability to type 30 words or more per minute. Fluent in 2 or more languages preferred. Previous customer service and/or call center background is preferred. Thorough knowledge about drones is a huge plus. Excellent communication skills. Able to use Internet Software; Word Processing Software (Word); Google Docs Software; and ZenDesk Software. Proficient in Microsoft office suite. Ability to maintain a calm, positive attitude. Commitment to provide excellent customer service. Ability to work in a team environment. Ability to solve problems. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and color vision. Compensation / Pay Rate (Up to): $17.27 - $26.50 Per Hour



  • Artesia, New Mexico, United States Presbyterian Medical Services Full time

    Job Title: Customer Access RepresentativeWe are seeking a highly organized and detail-oriented Customer Access Representative to join our team at Presbyterian Medical Services. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to our patients and families.Job Summary:This position provides receptionist...


  • Artesia, New Mexico, United States Presbyterian Medical Services Full time

    Job Title: Customer Access RepresentativeWe are seeking a highly organized and detail-oriented Customer Access Representative to join our team at Presbyterian Medical Services. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to our patients and families.Job Summary:This position provides receptionist...


  • Artesia, New Mexico, United States Presbyterian Medical Services Full time

    Job Title: Customer Access RepresentativeAt Presbyterian Medical Services, we are seeking a highly skilled and detail-oriented Customer Access Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to our patients and families.Job Summary:This position provides receptionist...


  • Artesia, New Mexico, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include:Greeting customers and providing a warm welcomeTaking customer orders and working with our Point of Sale...


  • Artesia, New Mexico, United States Presbyterian Medical Services Full time

    Job Title: Customer Access RepresentativeJob Summary: We are seeking a highly skilled Customer Access Representative to provide exceptional customer service and administrative support to our community health center.Key Responsibilities:* Provide receptionist duties, including patient appointments and registration* Manage patient flow, billing, and payment...


  • Artesia, California, United States Domino's Pizza LLC Full time

    Job Title: Customer Service Rep(07839)Job Summary:Domino's Pizza LLC is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and maintaining a clean and safe work environment.Key...


  • Artesia, California, United States Domino's Pizza LLC Full time

    Job DescriptionAt Domino's Pizza LLC, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team.Key Responsibilities:Operate equipment and prepare products for deliveryReceive and process telephone ordersTake inventory and complete associated paperworkClean equipment and facility dailyTraining and Development:Our...


  • Artesia, New Mexico, United States Presbyterian Medical Services Full time

    Job Title: Customer Access RepresentativeJob Summary:This position provides receptionist duties for the center and performs a variety of clerical duties including patient appointments and registration, management of patient flow, billing, and payment collections.Responsibilities:• Provide exceptional customer service to patients and visitors• Manage...


  • Artesia, New Mexico, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Customer Service Rep Job DescriptionAs a Customer Service Rep at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a welcoming and friendly experience.Take customer orders using...


  • Artesia, New Mexico, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide excellent...


  • Artesia, New Mexico, United States Pizza Hut Full time

    Pizza Hut Restaurant Associate Job DescriptionWe are seeking a motivated and friendly Restaurant Associate to join our team at Pizza Hut. As a key member of our crew, you will be responsible for providing exceptional customer service, preparing and serving menu items, and maintaining a clean and welcoming environment.Key Responsibilities:Prepare and serve...


  • Artesia, New Mexico, United States Family Dollar Full time

    Customer Service Representative at Family DollarWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Family Dollar. As a key member of our store team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and supporting the...


  • Artesia, New Mexico, United States Championx Full time

    About the RoleChampionX is seeking a highly motivated and experienced Sales and Service Representative to join our team. As a Sales and Service Representative, you will be responsible for promoting and marketing our products and services to oil and gas companies, managing customer relationships, and executing sales plans within an assigned sales territory or...


  • Artesia, United States Presbyterian Medical Services Full time

    Job DescriptionJOB CATEGORY: COMMUNITY HEALTH CENTER / ADMINISTRATIONPOSITION SUMMARY: This position provides receptionist duties for the center and performs a variety of clerical duties including patient appointments and registration, management of patient flow, billing, and payment collections. QualificationsREQUIREMENTSEDUCATION AND/OR EXPERIENCE: High...


  • Artesia, California, United States WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Dental Care Representative. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesProvide exceptional customer service to patients and...


  • Artesia, California, United States STIIIZY Full time

    Role Overview:As a Sales Associate at STIIIZY, you will be the face of our brand, providing exceptional customer service and promoting our products in a fast-paced retail environment. We are seeking a knowledgeable and enthusiastic individual to join our team and help us achieve our mission of providing the ultimate one-stop shop cannabis experience.Key...


  • Artesia, New Mexico, United States Oil States International Full time

    Job Title: Field Service TechnicianOil States International is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, operating, repairing, removing, and maintaining company tools and equipment.Key Responsibilities:Install, operate, repair, remove, and maintain company tools...

  • Service Director

    2 weeks ago


    Artesia, New Mexico, United States Tate Branch Auto Group Full time

    Service Manager Job SummaryWe are seeking a highly skilled Service Manager to lead our service department and drive customer satisfaction. The ideal candidate will have a strong background in service management and customer service, with a proven track record of delivering exceptional results.About UsTate Branch Auto Group is committed to providing the best...

  • Service Director

    2 weeks ago


    Artesia, New Mexico, United States Tate Branch Auto Group Full time

    About UsTate Branch Auto Group is a leading provider of exceptional customer service and a strong support of our community. We strive to be the best in all areas of our business, offering competitive pay, flexible working hours, health insurance, PTO & Sick Leave, 401(K), training, and employee discounts.Job SummaryWe are seeking a highly skilled Service...

  • Service Manager

    3 weeks ago


    Artesia, United States Tate Branch Auto Group Full time

    Job Summary: We are looking for a Service Manager to join our growing team! The right candidate has a strong background in service management and customer service. The day-to-day duties of this role include maintaining strong relationships with customers, crafting goals for the department, and staying up to date on new product features.   About Us: Here...