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Team Lead, Claim Admin Support

1 month ago


Schaumburg, United States Solera, Inc. Full time
Team Lead, Schaumburg, IL

Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.

The Role
We are looking for individuals with computer skills, proficient with a strong working knowledge of the internet and web-based software. Must be comfortable using the Microsoft suite of applications. Excellent spreadsheet and database skills are preferred. High-energy attitude, and will flourish in a fast paced, work environment.

What You'll Do
At Solera, we believe in providing clarity and focus to the primary responsibilities of the role. The priorities associated with this role are:
Data Entry Support: Enters data from a source document into a computer system.
Verifies entries for accuracy and completeness.
May convert data from one electronic system to another.
Performs audits of own work or that of others to ensure conformance with established procedures.
May work with standalone data systems or enterprise wide tools supporting activities such as marketing lead tracking, fulfillment, manufacturing, and equipment maintenance or materials transactions.
Supervise and assist a team of Claims Administrative Support Staff
Train new employees
Identify potential technology enhancements needed to improve processes
Provide 1:1 training to individuals who require additional training
Conducts refresher group training sessions for the team to help enhance their ability to meet expectations

What You'll Bring
Ability to sit for multiple hours at a time and to work multiple hours a day at a computer keyboard.
Ability to remain alert and focused during the work day.
All other related and/or additional responsibilities that may be required or assigned.

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

Applicants must be currently authorized to work in the United States on a full-time basis without the need for employer sponsorship.

EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.

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