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Receptionist

2 months ago

Lake Bluff, United States Together Women's Health, LLC Full time

Overview:

Westmoreland Ob/GYN Assoc., a Partner Practice of Together Women's Health, is seeking a part time Receptionist to join their growing team.

The Receptionist is a brand ambassador and is responsible for providing a warm welcome to every patient, every time. This role must provide outstanding customer service to each patient either on the phone or in person. The Receptionist is also responsible for greeting patients, scheduling future appointments, and utilizing the Electronic Health Record system in a professional and efficient manner.

This position will be part-time 8:00am-2:30pm with one Saturday a month. The ideal applicant will be able to work out of both our Lake Bluff and Grayslake offices.

Responsibilities:
  • Greeting every patient with a smile
  • Completing and updating patients' insurance information with accuracy and efficiency
  • Utilizes the Electronic Health Record system to complete the registration process and facilitate the patients' visit with their Physician, Certified Nurse Midwife and /or the diagnostic technician
  • Complete the check out process by assisting the patients with scheduling future appointments & providing referral information as directed by the providers
  • Verifying insurance eligibility to ensure timely billing to a third party vendor
  • Collect co-pays and deductibles as directed by the billing policies
  • Answer the appointment line and check the Email appointment request system
  • Schedule appointments for the patients at one of office sites and / or diagnostic departments
  • Must have a strong commitment to providing exceptional service and ensuring each patient's encounter with our practice is professional, warm and caring and has met their needs. Experience in a medical setting preferred. New graduates from a certified medical assistant / receptionist program welcome
Qualifications:
  • Previous customer service experience required
  • 1 year previous medical office experience preferred
  • Strong communication skills both oral and written
  • Must be detailed orientated and have the ability to multitask

Why Together Womens Health (TWH)?
Because we do things a bit differently here. Were a rapidly growing network of OBGYN private practice groups, and while its important to know what we are, its more important to know what drives us - our mission to improve the lives of our healthcare partners and their patients. Our actions speak louder than those words. We invest in our talented teams and our connection to our core values last longer than a quick glance through the employee handbook - we live them every day TWH is a place where careers thrive for those who believe the right team can achieve anything.

Together Womens Health (TWH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.