Network Engineer

3 weeks ago

Elmhurst, United States Beacon Hill Staffing Group Full time

Essential Job Functions:

  • Meeting with customers at times to discuss design requirements, issues and resolutions related to their systems.
  • Designing and deploying IT network infrastructure for LAN and WAN environments.
  • Program, repair and reconfigure computers, switches, routers and microwave equipment.
  • Analyze existing IT infrastructure and reverse engineer them to map and develop additional equipment and interfaces.
  • Analyze multiple hardware and software platforms to integrate them into existing customer networks where possible.
  • Create complete system documentation for systems deployed using Microsoft office and Visio or other software documentation platform.
  • Strong and independent working knowledge and experience with routing protocols, VLANs and spanning tree.
  • Cisco (CCNA), CompTIA (Network+), or Juniper Networks (JNCIA) is a plus.
  • Schedule software patches, bug fixes and hardware updates.
  • Create remote monitoring systems for deployed hardware.
  • Taking and responding to field service calls in a timely manner.
  • Utilizing problem-solving skills to properly diagnose problems.
  • Communicating regularly with Dispatch regarding repair and to escalate support where needed.
  • Ensuring service issues are fully resolved and acquiring customer confirmation of resolution before leaving site.
  • Maintaining and submitting proper and complete repair records
  • Performing any other duties as assigned by the Service Supervisor, Service Director, or Management

Job Requirements:

  • Ability to work 40 hours per week
  • Ability to work overtime if needed
  • Ability to periodically travel with overnight stay(s).
  • Available to be in 24x7 on-call rotation
  • Proficiency in the English language including proper spelling, punctuation, and grammar
  • Ability to design, deploy, configure, update and repair networks
  • Knowledge of basic electrical systems
  • Strong analytical and problem-solving skills
  • Ability to learn and understand Radio Systems.
  • Ability to learn the use of RF test equipment.
  • Ability to follow written and verbal instructions.
  • Ability to follow company policies and procedures.
  • Ability and openness to learn new technologies and applications.
  • A bachelors degree in Computer Science, Information Technology or Computer Engineering is a plus.
  • Minimum 4+ years of experience in networking design, repair and troubleshooting.

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