Associate Account Manager

4 weeks ago

Raleigh, United States IXL Learning Full time

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an Associate Account Manager to join our growing Customer Success team in Raleigh, NC.

The ideal Associate Account Manager will have a passion for K-12 education, account management, and customer success. In this role, you will be developing relationships with educational administrators across the US to ensure customer satisfaction throughout the customer life cycle. You will be responsible for the subscription renewal, upsell, customer retention, and engagement activities in the assigned territory. #LI-TM1

This person must be proactive, well organized, and extremely personable. We are looking for a quick learner who thrives in a fast-paced environment and is self-motivated with outstanding people skills and integrity.

This is a full-time position in our Raleigh, NC area office.
WHAT YOU'LL BE DOING

  • Proactive outreach to customers with expiring subscriptions through phone, email and targeted campaigns to secure subscription renewal in your assigned territory
  • Build strong relationships with key decision-makers to ensure customer engagement throughout the life of the subscription
  • Develop a deep understanding of IXL's products and what sets us apart from competing programs
  • Develop a keen understanding of customer needs and values in order to provide the best customer experience and maximize product usage and engagement
  • Effectively communicate new product enhancements and benefits to existing customers virtually
  • Conduct regular territory review meetings with internal stakeholders to communicate general territory health, trends, including changes to strategic direction
  • Accurately track all customer-related activities, communication, and opportunity tracking in CRM
  • Gather customer feedback to help improve and enhance product offerings
WHAT WE'RE LOOKING FOR
  • BA/BS Degree
  • Classroom experience and/or a related educational field experience preferred
  • Exceptional phone skills
  • Comfortable with technology and passionate about bringing technology into the classroom
  • Energetic self-starter with a track record of exceeding goals and who thrives in a fast-paced team environment
  • Strong written and oral communication skills
  • Detail-oriented and exceptionally organized
  • Exceptional critical thinking, research, and problem-solving skills
  • Experienced with Google Workspace
  • Proven ability to work effectively across teams
ABOUT IXL LEARNING

IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:
  • 1 in 4 students in the United States uses IXL.com
  • Rosetta Stone provides an immersive learning experience for 25 languages
  • Wyzant is the nation's largest community of tutors, covering 300+ subjects
  • Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources

Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.

  • Associate Account Manager

    5 months ago

    Raleigh, United States Piper Companies Full time

    Summary: The Associate Account Manager will work through a sales training program built for professionals interested in a Staffing sales career. The mission of the program is to enable sales professionals to recognize their full potential in the Staffing Industry and gain experience with the required skills, best practices, and tools to accelerate their...

  • Associate Account Manager

    4 weeks ago

    Raleigh, United States IXL Learning Full time

    IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an Associate Account Manager to join our growing Customer Success team in Raleigh, NC. The ideal Associate Account Manager will have a passion for K-12 education, account management, and customer success. In this role, you will be developing...

  • Accounting Manager

    4 weeks ago

    Raleigh, North Carolina, United States Victra Inc Full time

    Victra Inc is seeking a skilled Accounting Manager to join their team.The Role:As an Accounting Manager, you will be responsible for overseeing accounting processes across various lines of business, ensuring timely and accurate financial reporting. You will work closely with operational leadership and finance teams to develop and maintain high-integrity...

  • Associate Account Manager

    4 weeks ago

    Raleigh, United States Dexian Full time

    *** Hiring for January 2025 ***We take pride in providing organizations with top IT talent. To further enhance our competitive edge we are searching for multiple candidates for our Associate Account Manager career path. This fast track program is geared towards those that are SALES-DRIVEN, GOAL-ORIENTED AND MONEY-MOTIVATED individuals.Our company has...

  • Associate Account Manager

    2 months ago

    Raleigh, United States Dexian Full time

    *** Hiring for January 2025 ***We take pride in providing organizations with top IT talent. To further enhance our competitive edge we are searching for multiple candidates for our Associate Account Manager career path. This fast track program is geared towards those that are SALES-DRIVEN, GOAL-ORIENTED AND MONEY-MOTIVATED individuals.Our company has...

  • Accounting Manager

    4 weeks ago

    Raleigh, United States Victra Inc Full time

    Are you a natural problem-solver? Do you enjoy navigating through a fast-paced, everchanging environment and strive for continuous improvement? Are you a process-oriented, engaging leader with a focus on building and developing a strong team? Victra is the leading exclusive, premium retailer for Verizon with a mission of connecting technology to life in the...

  • Account Manager

    2 months ago

    Raleigh, United States Gelia Full time

    Gelia, a top 15 B2B marketing communications agency in the US with offices in Buffalo, NY, Raleigh, NC, and Peoria IL, is seeking a qualified candidate for an Account Manager position.Gelia works seamlessly across the marketing continuum, driving lasting results for its regional, National, and Global clientele from its four US offices. Since 1961, Gelia has...

  • Account Manager

    3 weeks ago

    Raleigh, United States ClinicalMind Full time

    New opportunity! ClinicalMind is a full-service Medical Communications Company with extensive experience in specialty therapeutic areas. We offer unique, cutting-edge live and digital initiatives designed to integrate, support, and enhance our client objectives and drive additional engagement with key customers. ClinicalMind's talented team defines our...

  • Account Manager

    3 weeks ago

    Raleigh, United States ClinicalMind Full time

    New opportunity! ClinicalMind is a full-service Medical Communications Company with extensive experience in specialty therapeutic areas. We offer unique, cutting-edge live and digital initiatives designed to integrate, support, and enhance our client objectives and drive additional engagement with key customers. ClinicalMind's talented team defines our...

  • Commercial Account Manager

    4 weeks ago

    Raleigh, United States Scott Insurance Full time

    COMMERCIAL ACCOUNT MANAGER With 160 years experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market companies. We offer property & casualty, employee benefits, captive insurance and surety bonds solutions, as well as personal risk services. An employee-owned company, we are one of the...

  • Commercial Account Manager

    4 weeks ago

    Raleigh, United States Scott Insurance Full time

    COMMERCIAL ACCOUNT MANAGER With 160 years experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market companies. We offer property & casualty, employee benefits, captive insurance and surety bonds solutions, as well as personal risk services. An employee-owned company, we are one of the...

  • Coder Senior Account Manager

    4 months ago

    Raleigh, United States Piper Companies Full time

    Piper Companies is currently seeking a Coder Sr. Account Manager for an opportunity in Raleigh, North Carolina (NC) at a highly accredited health care organization that will be on-site within the working hours of 8:00-5:00 PM EST. The Coder Sr. Account Manager will serve as an integral member of the Coding team identifying coding related issues from...

  • Account Manager, Bioprocessing

    4 weeks ago

    Raleigh, United States Ecolab Full time

    Ecolab is looking for a highly skilled field Bioprocessing Account Manager responsible for the sale of Purolite's bioprocessing purification products within the assigned Raleigh Durham/RTP/Southeastern region. As the Account Manager, your customer base will span small, mid-size and large biotech and pharma organizations. You will provide expertise and...

  • Accounting Manager

    4 weeks ago

    Raleigh, United States Hyperdrive Recruiting Full time

    We are looking for a talented Accounting Manager to lead our accounting team and ensure the accuracy and efficiency of our financial operations. As the Accounting Manager, you will be responsible for overseeing the day-to-day accounting activities of our commercial property management portfolio. Job Duties: Manage the accounting team and oversee their daily...

  • Accounting Manager

    2 months ago

    Raleigh, United States Vaco Full time

    We are recruiting an Accounting Manager for a company here in the Raleigh area.  In this role, you will play a key role in month end close, overseeing various accounting functions and ensuring the accuracy  of the results reported.   Salary to $125K plus bonus and a nice work balance.  This is a hybrid role.Responsibilities:Oversee the preparation and...

  • Syndications Account Manager

    2 weeks ago

    Raleigh, United States First Horizon National Corporation Full time

    Location: On site in Charlotte, NC.; Memphis, TN.; Metairie, LA.; Raleigh, NC.At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in...

  • Accounting Manager

    2 weeks ago

    Raleigh, United States Accentuate Staffing Full time

    Accentuate Staffing is currently recruiting for an Accounting Manager for our client in Raleigh, NC 27612. This is a Direct Hire opportunity offering a HYBRID schedule and strong benefits. The Accounting Manager is responsible for financial management, reporting, accounting, tax, risk management and estate planning. Partners with the Managing Partner to...

  • Account Manager, Bioprocessing

    4 weeks ago

    Raleigh, United States Ecolab Full time

    Ecolab is looking for a highly skilled field Bioprocessing Account Manager responsible for the sale of Purolite's bioprocessing purification products within the assigned Raleigh Durham/RTP/Southeastern region. As the Account Manager, your customer base will span small, mid-size and large biotech and pharma organizations. You will provide expertise and...

  • Accounting Manager

    4 weeks ago

    Raleigh, United States Virtual Full time

    We are recruiting an Accounting Manager for a company here in the Raleigh area.  In this role, you will play a key role in month end close, overseeing various accounting functions and ensuring the accuracy  of the results reported.   Salary to $125K plus bonus and a nice work balance.  This is a hybrid role. Responsibilities: Oversee the preparation...

  • Account Manager, Bioprocessing

    4 weeks ago

    Raleigh, United States Ecolab Full time

    Ecolab is looking for a highly skilled field Bioprocessing Account Manager responsible for the sale of Purolite's bioprocessing purification products within the assigned Raleigh Durham/RTP/Southeastern region. As the Account Manager, your customer base will span small, mid-size and large biotech and pharma organizations. You will provide expertise and...