Customer Service Dispatcher
2 weeks ago
Powers Plumbing is looking for a dispatcher to join our team in our Mission Hills, San Diego office.
The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written, verbal communications and will be responsible for maintaining strong customer relationships. This person will work to support the daily customer service and operations of the office.
Responsibilities:
- Field inbound communications - Answer phone calls/general email inquiries and route to the appropriate internal parties as needed.
- Coordinate scheduling - Set up meetings based on cross-functional availability for both internal and external stakeholders.
- Organize internal resources - Build out and maintain dispatch schedules to keep service calls and service technicians organized and flowing to jobs.
- Liaise with visitors - Act as point person for office walk in customers.
- Communicate policies and procedures - Alert employees of new processes, rules and regulations.
- Facilitate executive-level operations - Book travel and send communications for high-level staff as needed.
- Manage social media accounts- Facebook, Twitter, Instagram, YouTube
- The candidate must be willing to be remotely on call for scheduling emergencies some weekends and nights.
- High school diploma
- 1-2 years experience as an executive assistant, administrative assistant, secretary or receptionist preferred
- Strong organizational, communication, and time-management skills
- Proven ability to work in a fast-paced environment
- Positive, high-energy attitude
- Resourcefulness, creativity, and problem-solving skill set
- Familiarity with office equipment (i.e. printers, Ipads, computers)
- Willing to learn service dispatching software
- The candidate must be willing to be remotely on call for scheduling emergencies some weekends and nights.
Benefits: Powers Plumbing benefits include, health care, dental, vision, 401k, vacation pay, holiday pay, sick pay, membership benefits, retirement savings, professional training and continued development.
About Powers Plumbing:
Powers Plumbing is a reputable plumbing company that has been serving the San Diego area for over a century. Established in 1914, we have a rich history of providing top-notch plumbing services to residential and commercial customers. As a family-owned and locally operated business, we take pride in our long-standing commitment to our community and delivering exceptional customer service.
At Powers Plumbing, our team members thrive in a work environment that fosters a positive atmosphere and a service-oriented culture. We believe that our success lies in the expertise and dedication of our plumbing specialists. That's why we constantly strive to attract and retain the best talent in the industry.
As a residential and commercial service-oriented company, we are equipped to handle a wide range of plumbing needs. Whether you need routine maintenance, repairs, or installation of plumbing systems, our experienced team has the skills and knowledge to get the job done efficiently and effectively.
Our commitment to customer satisfaction is unwavering. We understand that plumbing issues can be stressful and disruptive, which is why we prioritize prompt response times and reliable service. When you choose Powers Plumbing, you can rest assured that you are partnering with a company that values your time, property, and peace of mind.
To learn more about our services, please visit our website at www.bestsandiegoplumber.com. We offer comprehensive information about our plumbing solutions, customer testimonials, and a convenient contact form to reach out to our team. Experience the difference with Powers Plumbing, where exceptional service and customer satisfaction are our top priorities.
-
Customer Service Dispatcher
1 month ago
San Diego, United States Powers Plumbing Full timeJob DescriptionJob DescriptionPowers Plumbing is looking for a dispatcher to join our team in our Mission Hills, San Diego office. The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written, verbal communications and will be responsible for...
-
Dispatch Scheduler and Customer Service Rep
13 hours ago
San Diego, United States i3 Verticals, Inc. Full timeJOB TITLE: Field Service Dispatcher DEPARTMENT: Field Service SUPERVISORY RESPONSIBILITIES: None JOB LOCATION: San Diego TRAVEL: None SUMMARY OF POSITION: The Field Service Dispatcher (FSD) handles scheduling for the Field Service Technicians, for on-site service and repair. Skillful evaluation of each calls severity, resources, and timing is critical...
-
Customer Service
1 week ago
San Diego, United States Excedeo IT Support Pros Full time**CUSTOMER SERVICE & DISPATCH REPRESENTATIVE** Are you a customer service all-star looking for an opportunity to rise above the pack? Do you thrive on new challenges and an opportunity to work with a great team? Are you an able communicator who loves to help people ensuring they are always feeling happy, productive, and supported? If you say yes to all...
-
Dispatcher
12 hours ago
San Diego, United States Service Champions Full timeKen and Phil Justo, along with their families have been helping make San Diego a better place since they acquired Hastings Appliance Repair in the 80s. Since then, ASI Hastings Inc., has emphasized doing what’s right for their clients. They established the company’s core values, which are constantly carried around by each “White Glove Guy”: Trust,...
-
Customer Service/dispatch
1 day ago
San Antonio, United States Steam Master Cleaning and Restoration Full time**WHY YOU SHOULD JOIN OUR TEAM** We are a well-established company that **invests in the growth and development of our employees**. We pay our Service Dispatcher / Customer Service Rep a **competitive wage**. Our team also enjoys **generous benefits**, including **health, and life insurance, a 401(k) with company match**. Plus, we make it easy to apply. If...
-
Customer Service/dispatch Representative
2 days ago
San Diego, United States Excedeo IT Support Pros Full time**CUSTOMER SERVICE/DISPATCH REPRESENTATIVE** Are you a customer service all-star looking for an opportunity to rise above the pack? Do you thrive on new challenges and an opportunity to work with a great team? Are you an able communicator who loves to help people ensuring they are always feeling happy, productive, and supported? If you say yes to all three...
-
Dispatch
1 month ago
San Diego, United States Gold Point Transportation, Inc. Full time**Job Summary**: Our company provides drayage services between LB/LA port and manufacturing plants in Tijuana, Mexico, and we are looking to hire LONG BEACH, LOS ANGELES PORT DISPATCHER. Prior industry experience is a plus. **Responsibilities and Duties**: - Dispatch, track carrier's activities - Plan assignments and distribute to carriers - Dissolve...
-
Dispatcher
11 hours ago
San Diego, United States CalPortland Full timeJob Summary The Dispatch Representative works in the Dispatch Center to ensure timely product delivery while assisting customers with ordering quality concrete and building materials. This position is responsible for coordinating schedules of deliveries, which includes order taking, scheduling of orders, setting up deliveries, and effectively communicating...
-
Dispatchers
4 days ago
San Diego, United States Mexamerica Internacional Full timeJob Duties & Responsibilities - Data input to various software programs - Able to upload data entries to our traffic software & excel spreadsheets with minimum errors - ( Preferred )Basic knowledge of Mexican Customs rules and cross border documents (Pedimento / Factura Aduanal / Carta porte / E-manifest ) - Experience with Microsoft Office...
-
Sheriff's Emergency Services Dispatcher-24282201
17 hours ago
San Diego, United States San Diego County (CA) Full timeJob Summary The Sheriff's Communications Center is recruiting individuals for the position of Sheriff's Emergency Services Dispatcher. We are looking for people who are capable of taking command of situations in a sensitive and straightforward manner while showing consideration and respect to others. The Sheriff's Communications Center provides the highest...
-
Night Dispatcher Customer Service
2 days ago
San Antonio, United States CAARS Inc. Full timeJob DescriptionJob DescriptionCAARS Dispatch is currently taking employment applications for dispatcher positions.Job description as follows:Familiar with city of San AntonioKnowledge of computersAbility to multi-taskWorks well under pressureAttention to detailTeam PlayerCustomer service orientedAble to learn from feedbackThis job includes providing...
-
Customer Service Representative Dispatcher
2 days ago
San Jose, United States Aquinas HVAC Full timeIt's time for your CAREER to take off We Want YOU! Looking for candidates that are willing to learn and grow in an industry that is essential to so many. Act Now! Your success is waiting for you! Our Business is growing rapidly and we are hiring top people to grow with us. Apply Now! Our team is looking for a candidate to fill a...
-
Dispatcher
3 weeks ago
San Diego, United States Champions Group Full timeStrong desire to achieve top results with a charismatic, positive "can-do" attitude over the phone and in person. Proactively gain and maintain a complete understanding of our portfolio of products and services. Effectively summarize and relay inform Dispatcher, Dispatch, Driver, Technician
-
HVAC/Plumbing Dispatcher
7 hours ago
San Antonio, United States Elmer's Home Service Full timeJob DescriptionJob DescriptionZubie Home Service - HVAC/Plumbing DispatcherDescriptionZubie Home Service, a plumbing industry leader, is seeking a full-time HVAC/Plumbing Dispatcher to join our team. This position is ideal for an individual with associate skill level and offers a competitive salary range of $42,000 to $52,000 per year. The successful...
-
Dispatcher
4 hours ago
San Diego, United States ASI Hastings Full timeJob DescriptionJob DescriptionKen and Phil Justo, along with their families have been helping make San Diego a better place since they acquired Hastings Appliance Repair in the 80s. Since then, ASI Hastings Inc., has emphasized doing what’s right for their clients. They established the company’s core values, which are constantly carried around by each...
-
Dispatcher/CSR
1 month ago
San Diego, United States Radford Overhead Doors Inc Full timeJob DescriptionJob DescriptionMajor functions of the Dispatcher/CSR Front Desk position include customer service, processing calls, scheduling and confirming jobs, ordering parts and products, sending estimates, processing warranty claims and supporting field service technicians as needed. The right candidate for this position must be: results oriented, a...
-
Dispatcher PM
3 weeks ago
San Diego, United States Vets Hired Full timeAbout the job Dispatcher PM - SAN ESSENTIAL DUTIES AND RESPONSIBILITIES Manifest Creation. Prepare Daily PM work and necessary run schedules. Act as main point of contact for driver, broker, agent, and at times even the customer, as loads are received or delivered to their destination. Work and effectively with drivers to coordinate Airport recoveries and...
-
Sheriff's Emergency Services Dispatcher-24282201
4 weeks ago
San Diego County, United States County of San Diego California Full timeThe Sheriff's Communications Center is recruiting individuals for the position of Sheriff's Emergency Services Dispatcher. We are looking for people who are capable of taking command of situations in a sensitive and straightforward manner while showi Dispatcher, Sheriff, Dispatch, Emergency, Communications, Service, Driver
-
Security Dispatcher
1 month ago
San Diego, United States Inter-Con Security Systems Full time**Company Overview**: Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security...
-
Police Dispatcher
14 hours ago
San Diego, United States California State University System Full timeAppointment Type * Probationary 1 Bargaining Unit * Unit 7 - CSUEU - Clerical and Administrative Support Services 1 Job Search Category/Discipline * Administrative 1 Time Basis * Full Time 1 PTOC Police Dispatcher (Pool) Apply now Job no: 516418 Work type: Staff Location: San Diego Categories: Unit 7 - CSUEU - Clerical and Administrative Support...