Patient Services Manager
3 weeks ago
** Patient Services Manager - Healthcare F. Service (Petersburg, VA)**
**Job Category****:** Culinary and Nutrition Services **Requisition Number****:** PATIE04955 Showing 1 location **Job Details**
**Description**
We are looking for a detailed-oriented, proactive, and quality-driven Patient Services Manager to serve as part of our food and nutrition team. If your skills match these, we encourage you to apply.
In this role, you will be an integral part of patient healing that includes food quality, safety, and sanitation inspections as well as customer service techniques.
We provide the necessary training and appropriate tools to help you grow and earn the opportunity to advance into a director role. If you are willing to work hard, lead with intention, and hold yourself accountable to your results, youll be successful with HHS.
Military-experienced candidates are encouraged to apply.
**Responsibilities:**
* Training, monitoring, hiring staff
* Conducting annual staff evaluations according to procedures and within a given timeframe
* Maintaining and enforcing disciplinary policy and following through on procedures
* Ensuring patient satisfaction
* Coordinating and evaluating food service standards to ensure patient/resident satisfaction with meals and nourishment; and initiates action to correct any problems.
* Ensuring processes are followed and initiating performance improvements within troubled areas
* Implementing and maintaining the patient ambassador program
* Educating patients and/or family members on nutritional needs as indicated.
* Attending patient rounds on assigned floors
* Presenting oneself in a professional manner in accordance with the hospitals and HHS expectations.
**Requirements:**
* CDM, RD, or LD, preferred
* Bachelor in Food and Nutrition, or a minimum of 2 years experience in similar role/responsibility.
* Knowledge of regulatory standards
**Skills**
* Proficient computer skills including Microsoft Excel and Word
* Ability to communicate effectively, both written and verbally
* Excellent client relationship management skills
* Conducts self in a positive and professional manner
**HHS Summary:**
HHS was founded in 1975 by Jim Spry, who began his work in the outsourcing business in 1964 with Red Top, Inc, a company that pioneered hospital housekeeping support services. Jim helped Red Top grow into a national organization and later helped a competitor establish its business after Red Top sold. His experience in the field led to the development of HHS. Throughout the past 45+ years of business, HHS has developed our expertise in integral support services including housekeeping, food services, facility maintenance, and technology for the healthcare, government, senior living, resort, aviation, and education industries. HHS has experienced a growth rate of about 10% per year and is seeking great leaders and team members to grow with us. Being successful with HHS doesnt mean you have to have a degree, but it does require hard work and operating as a team to achieve results.
**Benefits and Compensation**
We offer PTO, full benefits, and career advancement opportunities based on performance.
HHS is an Equal Employment Opportunity Employer and is committed to workplace diversity.
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
**Required**
Certified Dietary Manager
-
Patient Service Representative
5 days ago
Richmond, United States Allergy Partners Full timeJob Details Job Location 42-00-Richmond - Richmond, VA Description POSITION: Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientationregister patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and...
-
Patient Service Representative
3 weeks ago
Richmond, United States Allergy Partners Full timeJob DetailsJob Location 42-00-Richmond - Richmond, VA DescriptionPOSITION: Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientationregister patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and...
-
Patient Service Representative
2 weeks ago
Richmond, United States Allergy Partners Full timeJob DetailsJob Location 42-00-Richmond - Richmond, VA DescriptionPOSITION: Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientationregister patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and...
-
Patient Service Representative
4 weeks ago
Richmond, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Patient Service Representative
2 weeks ago
Richmond, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Patient and Family Support Services Program
2 weeks ago
Richmond, United States Virginia Commonwealth University Full timeMassey Comprehensive Cancer Center - At MCCC, our overarching mission is to alleviate the cancer burden in Virginia by addressing the complex interplay of biological, social, and policy factors through groundbreaking research initiatives. We are steadfast in our commitment to advancing person-centered care, extending from prevention to survivorship, and...
-
Patient Service Representative
3 weeks ago
Richmond, United States Virginia Oral and Facial Surgery Full timeVirginia Oral & Facial Surgery is looking for a motivated Patient Service Representative to join our team. Our culture fosters family, purposeful work, individual accountability, and execution. We're looking for a self-starter interested in working in a fast-past and dynamic oral surgery environment to help promote exceptional patient service. The PSR is...
-
Patient Service Representative
6 days ago
Richmond, United States Virginia Oral and Facial Surgery Full timeVirginia Oral & Facial Surgery is looking for a motivated Patient Service Representative to join our team. Our culture fosters family, purposeful work, individual accountability, and execution. We're looking for a self-starter interested in working in a fast-past and dynamic oral surgery environment to help promote exceptional patient service. The PSR is...
-
Patient Services Representative
5 days ago
Richmond, United States PartnerMD Full time**PATIENT SERVICES REPRESENTATIVE (PSR)** **Thank you for considering a career at PartnerMD!** Are you looking for an inclusive work environment where you can be a part of exceptional patient experiences? PartnerMD, a membership medical practice specializing in primary care and executive health, has an employment opportunity for **Patient Services...
-
Patient Visitor Parking Manager
4 weeks ago
Richmond, United States VCU Health Full timeThe Patient Visitor Parking Manager is responsible for all parking operations at designated patient and visitor parking areas. Responsibilities include management of parking access and control systems, cash collections, handling, and reconciliation, staffing and scheduling, parking area cleanliness, parking arrangements for guests and special events, and...
-
Patient Visitor Parking Manager
1 month ago
Richmond, United States VCU Health Full timeThe Patient Visitor Parking Manager is responsible for all parking operations at designated patient and visitor parking areas. Responsibilities include management of parking access and control systems, cash collections, handling, and reconciliation, staffing and scheduling, parking area cleanliness, parking arrangements for guests and special events, and...
-
Patient Service Representative/phone Bank
3 days ago
Richmond, United States Dermatology Practice Full timeAt Richmond Dermatology, we exhibit a deep commitment in providing exceptional care to our patients. We invest in our talent (the employees) to ensure this commitment is on display every day. We need an exceptional Patient Service Representative whose primary responsibility will be to manage inbound / outbound calls as well as schedule patients, mange...
-
Hospitality Manager Patient Experience
2 weeks ago
Richmond, United States Johnston Willis Hospital Full timeDescription Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Hospitality Manager Patient Experience opening with Johnston-Willis Hospital today and find out what it truly means to be a part of the HCA Healthcare team. Benefits Johnston-Willis Hospital, offers a total rewards package...
-
Patient Visitor Parking Manager
4 weeks ago
Richmond, United States VCU Health Full timeThe Patient Visitor Parking Manager is responsible for all parking operations at designated patient and visitor parking areas. Responsibilities include management of parking access and control systems, cash collections, handling, and reconciliation, staffing and scheduling, parking area cleanliness, parking arrangements for guests and special events, and...
-
Patient Visitor Parking Manager
3 weeks ago
Richmond, United States VCU Health Full timeThe Patient Visitor Parking Manager is responsible for all parking operations at designated patient and visitor parking areas. Responsibilities include management of parking access and control systems, cash collections, handling, and reconciliation, staffing and scheduling, parking area cleanliness, parking arrangements for guests and special events, and...
-
Hospitality Manager Patient Experience
2 weeks ago
Richmond, United States Johnston-Willis Hospital Full time**Introduction**: **Benefits**: Johnston-Willis Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: - Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health...
-
Bilingual Patient Service Representative
3 days ago
Richmond, United States Bon Secours Health Full timeThe Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and ident Representative, Bilingual, Patient, Patient Services, Service, Skills, Retail, Healthcare
-
Bilingual Patient Service Representative
2 months ago
Richmond, United States Bon Secours Full timeWith a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities. PRN...
-
Richmond, United States Commonwealth of Virginia Full timePOSITION SUMMARY: The Patient and Family Support Services Program Coordinator plays a pivotal role in addressing food insecurity and enhancing the overall well-being of patients within the VCU Massey community. This includes maintaining equipment and supplies, supporting wellness practitioners, and assisting with client intake processes. This position will...
-
PATIENT EXPERIENCE MANAGER, Richmond, VA
3 weeks ago
Richmond, United States Compass Group USA Full timeSalary: $56,000Other Forms of Compensation:BonusPay Grade:12 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has...
