Account Executive

1 week ago

Fort Lauderdale, United States Pace Full time
This is a full-time remote and exempt Account Executive position supporting the Southeast territory, Monday through Friday.

SUMMARY:

Responsible for promoting and selling Pace® Analytical services within an assigned territory, leveraging relationships, and ensuring customer retention. This candidate will support the Building Sciences division of Pace®, selling the following types of analysis: USP 797, asbestos, indoor air quality, Legionella, and other waterborne pathogens.

RESPONSIBILITIES:

1. Increases Market Share through new business growth and increases Wallet Share of existing customers in assigned territory.

2. Visits customers in the Southeast region (NC, SC, GA, FL, AL, MS, TN, and subject to change) establishments to evaluate needs or to promote services as needed.

3. Maintains customer records using Salesforce.

4. Negotiates prices or terms of sales or service agreements; quotes prices, credit terms, or other bid specifications.

5. Contacts new or existing customer to discuss how specific products/services can meet their needs

6. Provide intermediate to complex analysis, interpretation, and counsel to customers, staff, management, and functional leaders regarding sales policies, programs, and practices.

7. Provides guidance and develops recommendations on product/service features based and analyses of customers' needs and on the technical knowledge of capabilities and limitations to meet customer requirements.

8. Assists with receiving customer feedback and coordinating resources and responses as required.

9. Analyzes and reviews operations, results, feedback, and related sales information on an ongoing to as-needed basis to determine trends, draw conclusions, interpret findings, and present results, proposals, and recommendations to customers or management.

10. Ensures the accuracy of intermediate to complex sales and operational databases, reports, and related details through audits, queries, and operational reviews; works with teams to resolve discrepancies.

11. Assists with developing sales or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements; receives direction and presents information to management; may develop and manage areas that are moderate in scope or impact.

12. Interprets and applies department policies and procedures and assists with applicable laws, rules, and regulations; receives guidance within these areas as needed.

13. Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.

14. Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

QUALIFICATIONS

Education and Experience: Bachelor's degree in business, biology, chemistry, operations, or a closely related field; AND two (2) years of customer support or sales experience, including experience with complex programs or operations; OR an equivalent combination of education, training, and experience.

Required Certificates, Licenses, and Registrations: Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
  • Valid Driver's License


Required Knowledge and Skills

Required Knowledge :
  • Intermediate to complex principles, practices, and techniques of sales effectiveness.
  • Various understanding of the administration and oversight of sales programs, policies, and procedures.
  • Intermediate to complex methods to resolve sales and customer problems, questions, and concerns.
  • Various understanding of applicable sales laws, codes, and regulations.
  • Understanding of various testing tools, equipment, and processing.
  • Computer applications and systems related to the work.
  • Principles and practices to serving as an effective project team member.
  • Methods to communicate with staff, coworkers, and customers to ensure safe, effective, and appropriate operations.
  • Correct business English, including spelling, grammar, and punctuation.
Required Skills:
  • Performing intermediate to complex professional-level sales duties in a variety of assigned areas.
  • Overseeing and administering various sales functions.
  • Training others in policies and procedures related to the work.
  • Serving as a team member and the development and management of projects.
  • Operating in both a team and individual contributor environment.
  • Interpreting, applying, and explaining applicable laws, codes, and regulations.
  • Preparing intermediate to complex account reports, correspondence, and other written materials.
  • Using initiative and independent judgment within established department guidelines.
  • Using tact, discretion, and prudence in working with those contacted in the course of the work.
  • Performing effective oral presentations to large and small groups across functional peers and the department.
  • Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.
  • Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.


PHYSICAL/MENTAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.

WORKING ENVIRONMENT:

Work is done remotely, and candidates must live locally in the Southeast Region (NC, SC, GA, FL, AL, MS, TN, and subject to change). Work is subject to travel.

Benefits

80 hrs of paid vacation per year, 7 paid holidays per year, 2 floating holidays per year (prorated based on start date), 40 hrs paid sick time per year, paid bereavement leave (days based on relation to the employee), 8 hrs paid volunteer time per year, medical, dental, vision, voluntary short-term disability, long-term disability, life insurance, voluntary supplemental life insurance, traditional 401k and ROTH 401k with a company match, HSA, FSA, employee referral bonus, employee assistance program, tuition reimbursement program, employee recognition program, voluntary ID theft coverage, voluntary legal coverage, voluntary accident insurance, voluntary hospital indemnity insurance, and voluntary critical illness insurance.

Equal Opportunity Employer

Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Work Schedule

Monday - Friday, 8:00 a.m. - 5:00 p.m.

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