Current jobs related to Customer Service Specialist - Grants Pass - Tailored Management
-
Customer Service Specialist
4 months ago
Grants Pass, United States Global Channel Management Full timeAbout the job Customer Service Specialist Customer Service Specialist needs 1+ years customer service or call center exeprience Customer Service Specialist requires: Type min of 35 wpm 10 key by touch Able to communicate via email or chat in professional manner Able to multi task 6-3pm or 7-4pm PT Onsite Customer Service Specialist duties: Answer calls in...
-
Customer Service Specialist
3 months ago
Grants Pass, United States Global Channel Management Full timeCustomer Service Specialist needs 1+ years customer service or call center experience Customer Service Specialist requires: Type min of 35 wpm 10 key by touch Able to communicate via email or chat in professional manner Able to multi task 6-3pm or 7-4pm PT Onsite Customer Service Specialist duties: Answer calls in timely manner Give excellent Customer...
-
Customer Service Specialist
1 month ago
Grants Pass, United States Kelly Services, Inc. Full timeFinding a job that fits your lifestyle isnt always easy. Thats where Kelly comes in. Were seeking a Customer Service Representative to work a global fashion eyewear company in Grants Pass, OR. Sound good? Take a closer look below. Were here to h Customer Service, Customer Service Specialist, Specialist, Retail, Staffing, Service
-
Customer Service Specialist
2 weeks ago
Grants Pass, United States Abacus Full timeDescription/Comment: Job title: Customer Service Specialist Location: 557 NE Westbrook, Grants Pass, OR 97526 Pacific Time Zone 100% Onsite but possible future Hybrid PWork Hours: 6:30- 3:30 or 7:00 - 4:00 TEMP ONLY - WILL WORK ON A MONTH-TO-MONTH BASIS I am looking for another temp for my Strategic CSR team. My preference would be to have someone in office...
-
Customer Service Specialist
4 weeks ago
Grants Pass, United States Russell Tobin Full timeJob Title: Customer Service Specialist Location: 557 NE Westbrook Way, Grants Pass, OR 97526 (Pacific Time Zone) Work Arrangement: 100% Onsite (Potential for Hybrid in the Future) Pay Rate: $15.43 per hour Work Hours: 8:00 AM to 5:00 PM (Pacific Time) Start Date: As soon as possible Job Overview: As a Customer Service Specialist, you will be the face of the...
-
Customer Service Specialist
4 weeks ago
Grants Pass, United States Russell Tobin Full timeJob Title: Customer Service SpecialistLocation: 557 NE Westbrook Way, Grants Pass, OR 97526 (Pacific Time Zone)Work Arrangement: 100% Onsite (Potential for Hybrid in the Future)Pay Rate: $15.43 per hourWork Hours: 8:00 AM to 5:00 PM (Pacific Time)Start Date: As soon as possibleJob Overview:As a Customer Service Specialist, you will be the face of the...
-
Customer Service Specialist
3 weeks ago
Grants Pass, United States Russell Tobin Full timeJob Title: Customer Service SpecialistLocation: 557 NE Westbrook Way, Grants Pass, OR 97526 (Pacific Time Zone)Work Arrangement: 100% Onsite (Potential for Hybrid in the Future)Pay Rate: $15.43 per hourWork Hours: 8:00 AM to 5:00 PM (Pacific Time)Start Date: As soon as possibleJob Overview:As a Customer Service Specialist, you will be the face of the...
-
Customer Service Specialist
1 month ago
Grants Pass, United States Russell Tobin & Associates Full timeWhat are we looking for in our Customer Service Specialist? Russell Tobin's client is hiring a Customer Service Specialist to work in Grants Pass, OR Apply Now! Employment Type: Contract/Onsite (possible Hybrid) Pay rate: $16/hr. DOE Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at...
-
Customer Service Specialist
4 weeks ago
Grants Pass, United States Abacus Full timeDescription/Comment: Job title: Customer Service Specialist Location: 557 NE Westbrook, Grants Pass, OR 97526 Pacific Time Zone 100% Onsite but possible future Hybrid Work Hours: 8am to 5pm As a Customer Service Specialist for Nassau OOGP Vision Group, your mission will be to act as a representative of our company to provide top quality service to our...
-
Customer Service Specialist
3 weeks ago
Grants Pass, United States Computech Full timeOnsite but possible future Hybrid Work Hours: 8am to 5pm EST Start Date: As soon as possible Job Description: As a Customer Service Specialist your mission will be to act as a representative of our company to provide top-quality service to our customers. Primary Responsibilities: Follow established processes and systems to ensure Customer Care Standards are...
-
Customer Service Specialist
4 weeks ago
Grants Pass, United States Computech Full timeOnsite but possible future Hybrid Work Hours: 8am to 5pm EST Start Date: As soon as possible Job Description: As a Customer Service Specialist for Nassau OOGP Vision Group, your mission will be to act as a representative of our company to provide top-quality service to our customers. Primary Responsibilities: Follow established processes and systems to...
-
Customer Service Representative
4 weeks ago
Grants Pass, Oregon, United States Integrated Resources, Inc.;InterSources, Inc. Full timeJob Title: Customer Service SpecialistIntegrated Resources, Inc.;InterSources, Inc. is seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key...
-
Customer Service Representative
4 weeks ago
Grants Pass, Oregon, United States Russell Tobin Full timeCustomer Service Specialist Job DescriptionRussell Tobin is seeking a highly skilled Customer Service Specialist to join our team in Grants Pass, OR.Job Summary:We are looking for a customer-focused individual to provide exceptional service to our clients. As a Customer Service Specialist, you will be responsible for maintaining a positive and professional...
-
Customer Service Representative
2 weeks ago
Grants Pass, Oregon, United States Integrated Resources Full timeJob Title: Customer Service Specialist We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Integrated Resources. As a key member of our customer service team, you will be responsible for providing top-notch service to our clients, ensuring their needs are met, and exceeding their expectations. Key...
-
Customer Service Representative
4 weeks ago
Grants Pass, Oregon, United States Russell Tobin Full timeCustomer Service Specialist Job DescriptionRussell Tobin is seeking a highly skilled Customer Service Specialist to join our team in Grants Pass, OR.Job Summary:We are looking for a customer-focused professional to provide exceptional service to our clients. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to...
-
Customer Service Representative
2 weeks ago
Grants Pass, Oregon, United States Integrated Resources Full timeJob Title: Customer Service Specialist We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Integrated Resources. As a key member of our customer service team, you will be responsible for providing top-notch service to our clients, ensuring their needs are met, and exceeding their expectations. Key...
-
Customer Service Representative
2 months ago
Grants Pass, Oregon, United States Global Channel Management Full timeAbout the role at Global Channel ManagementJob SummaryWe are seeking a highly skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our accounts, processing orders, and completing reports as assigned.Key ResponsibilitiesCustomer ServiceAnswer calls in a...
-
Customer Service Representative
2 months ago
Grants Pass, Oregon, United States Global Channel Management Full timeAbout the role at Global Channel ManagementJob SummaryWe are seeking a highly skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our accounts, processing orders, and completing reports as assigned.Key ResponsibilitiesAnswer calls in a timely...
-
Customer Service Representative
2 weeks ago
Grants Pass, Oregon, United States Abacus Full timeJob Title: Customer Service SpecialistAt Abacus, we are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Provide top-notch...
-
Customer Service Representative
2 months ago
Grants Pass, Oregon, United States Home Depot Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Sales Associate at Home Depot. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Provide fast, friendly service to customers by...
Customer Service Specialist
3 months ago
Location: 557 NE Westbrook, Grants Pass, OR 97526 Pacific Time Zone (100% Onsite but possible future Hybrid)
Schedule: Monday - Friday | 9 am to 5.30 pm PST
Start Date: ASAP
Contract Length: 4+months | Extension + Conversion Opportunities Available
Pay Rate: $16/hr on w2
Job Description
As a Customer Service Specialist for Nassau OOGP Vision Group, your mission will be to act as a representative of our company to provide top-quality service to our customers.
PRIMARY RESPONSIBILITIES:
- Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact.
- Maintaining a positive, empathetic, and professional attitude toward customers always.
- Develop a strong knowledge of our product portfolio and procedures
- Demonstrate 100% follow through in every commitment to provide one-call resolution.
- Effectively communicate additional promotions and services we offer.
- Process customer orders in a courteous, efficient, and timely manner with minimal errors.
- Properly document customer complaints and concerns immediately and facilitate satisfactory resolution.
- Communicate effectively with leaders including the Customer Service Supervisor & Manager. Communications include updating them regularly to guarantee customer expectations are met and any problems or issues are addressed in a timely and professional manner.
- Regularly attend and participate in team meetings.
- Participate in ongoing training and development to improve the knowledge and skill required to better serve our customers.
- Provide quality customer service by answering incoming customer calls and entering orders, responding to customer questions/concerns
- Communicating with customers through various channels (Phone, email, chat)
- Effectively communicate additional promotions and services we offer.
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers by the company's customer service policies
- Identify customer questions, complaints, and concerns, and respectfully and professionally provide sufficient answers and solutions to all customer queries
- Redirect customers to appropriate departments and teams when necessary and follow up with callers on complaint/question status, ensuring resolution
- Quality Assurance - 90% Rating on calls/emails/chat interactions
- Transactions Per Hour - 8 Transactions per hour worked (6 for chat)
- Accessibility - 85% Availability, minimize unnecessary offline time
- Answered Interactions- 99% of Interactions are answered
- Attendance - Compliance with the attendance policy
- Development & Training - Completion of training and action steps
