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Verint Call Recording Systems Engineer

2 months ago

Phoenix, United States System One Full time

For immediate consideration, please connect with me on LinkedIn at inkedin.com/in/dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message. *** REMOTE WORK *** Verint Call Recording Systems Engineer : - Must have actual hands-on support experience with call / interaction recording systems from Verint ( like Verint Interaction Recording ) and ideally from IPC ( like IPC IQ/MAX Touch ) - Deep expertise with Verint call recording / financial compliance solutions is a MUST HAVE, including deploying and architecture level of assistance with Verint call recording systems - Proficiency in server infrastructure and server-side application support, including maintenance, code upgrades, vulnerability patching, post-upgrade app validation, recorded call data integrity checks, system troubleshooting / infrastructure issues identification, and problem resolution / architectural improvement recommendations - Ability to effectively engage with all levels of the business - Relevant skills: Verint Interaction Recording, Verint 11.x, Verint 15.x, Verint Verba / VFC Capture ( Verint Financial Compliance ), Verint i360 ( Impact360 ), etc For immediate consideration, please connect with me on LinkedIn at inkedin.com/in/dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message. PNC Beeline VMS# 128007-1 or 128008-1 System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.